HT1481 Ipod nano flashes off and on and will not reset.
This has been such a mess. This was a Christmas present and I can't get it to work. How do I get this to work?!!! This is my first Apple product and I am not happy. The Ipod nano just flashes off and on. I have downloaded itunes but nothing has happened; it just flashes off and on with the Apple symbol on the screen. How do I fix this?!!
Hello janicon,
Thank you for the details of the issue you are experiencing with your iPod nano. I would be concerned and frustrated with this as well.
I recommend following the steps in the section titled "Will not turn on or screen remains dark" and "Screen is unresponsive and displays Apple logo or white screen" in the following article. If you are also not seeing your iPod in iTunes when your have your iPod connected, I recommend the section titled "iPod not recognized by iTunes or computer."
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Thank you for using Apple Support Communities.
Best,
Sheila M.
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You'll need to connect the device to your iTunes library in recovery mode and restore it to factory settings. See this article for instructions on getting your iPod Touch into Recovery Mode.
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B-rock -
I have tried to reset the IiPod, but an unsure of how to properly reset the instrument.
To do a hard reset, press and hold both the Sleep/Wake and Volume down buttons together at the same time long enough for the Apple logo to appear. This may or may not work the first time around, so don't be afraid to try it more than once.
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B-rock -
My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?
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Hey saintbless,
Thanks for the question. The following article outlines troubleshooting information for iPod nano. While it mostly refers to the 6th generation, most steps apply for your model as well:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Will not turn on or screen remains dark
- Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
- If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
- If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
- If the screen remains dark and will not turn on, then your iPod may need service.
Thanks,
Matt M. -
I have an ipod nano 7th generation and can not get it recognised by my Windows 8.1 laptop (it appears briefly on My computer, then disappears). This happened after I updated iTunes to the latest version. Does that have something to do with it?
Hello there, kiwilucea.
The following Knowledge Base article offers up some in-depth steps for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Keep in mind if you get to Step 12 Reinstall iTunes, those steps need to be followed exactly as outlined for the reinstall to be effective.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My iPod froze fully charged on the lock screen for 5 minutes, then went off and will not switch back on?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
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mmy iPhone 5c was working perfectly fine this morning whilst I have been in work. But when I left work and checked my phone in my pocket it had switched itself off and will not turn itself back on. I have tried to plug into charger but still not turning on
Hi Kate,
It must be very frustrating to be unable to use your iPhone since it won't even power on. Let's see if we can get things back up and running.
I would suggest that you troubleshoot using the steps in this article -
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Start with the section titled If your device still won't turn on or start up.
Thanks for using Apple Support Communities.
Sincerely,
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Ipad 2 locked up when updating iOS 8.1.3 today and will not reset or even turn off
went to update iPad 2 from iOS 8.1.2 to 8.1.3 and it froze while updating. Then error it could not update because of problem. But it is locked on screen with cord to iTunes and will not reset or turn off. Can't get to screen to do reset in iTunes or anything. help
Please tell me that it has NEVER been jailbroke. If it has never been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this. -
All music in itunes ipod says no content and will not sync music
all music in itunes ipod says no content and will not sync music
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
My ipod touch go of and will not work untill i plug it back in to a ac power
my ipod touch go of and will not work untill i plug it back in to a ac power
You likely have a hardware problem like a dead battery. To rule out a software problem try the following in order:
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTunes
- Restore the iPod to factory defaults/new iPod
If still problem make an appointment at the Genius Bar of an Apple store. -
my macbook air keeps coming up with a message" are u sure u want to shut down..etc" after which it switches off by itself. now it's off and will not power on altogether. any suggestions?
Does it power on if you plug in the charger?
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