HT1491 Don't remember the answers to security questions to download from iTunes Store?
Don't remember the answers to security questions to download from iTunes Store?
Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
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Similar Messages
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I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?
Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden -
I want to reset the account since it is secured. However, I can't remember the answers to security question. Also, I can't receive the mail for reset password. What shplould do?
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive. -
I can't remember the answer to security questions to reset my password?
I can't remember the answer to security questions to reset my password?
Hello Thanks for posting!
If you have an active AT&T Internet service, you can call our web support team at 1-877-312-5550 and our specialist will be happy to help you with your password issue.
Please let me know if you have any other questions.
Thank you,
Dmitriy -
Dont remember the answer for security questions
I am trying to buy something but it asks me 2 questions of security, I dont remember the answers, what should i do? i have a balance of 20 dollars in it
Try first for the rescue email if you set that up at http://support.apple.com/kb/HT5312 and if that isn't successful, go to the ExpressLane at https://expresslane.apple.com then iTunes and iTunes Store.
-
I don't remember my answers for security questions
i want to buy a book and everytime when i want to buy something is asking questions, i dont even remember those answers help!!!!!
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
What do I do when I have forgotten answers to iTunes log in security questions?
Do I need to close my Apple account to get this fixed? If I keep guessing
at the answers it locks me out for 8-24 hrs): Help!!Itunes has nothing to do with photos.
iCloud: Photo Stream FAQ
iTunes 10: iTunes in the Cloud
iCloud: Mail
iCloud: online
iCloud: Contacts
iCloud: devices
iCloud: iCloud
iCloud: syncing -
What if I can't remember the answers to security questions?
I am trying to dowload apps with itunes card. My iPod is asking security questions and I cannot remember what I put initially.
How do I get around this or change my answers?
ThanksSee Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
I cant remember the answers for security questions
how can i reset my security question answers
http://expresslane.apple.com
or
1800 APLCARE and let them know (May require warranty) -
I don't remember the answer of my security question? How can I reset this answer?
I don't remember de answer of security question. I can find any site for reset this question. All the information on my Apple ID is correct, but the security question can't let me continue the process to buy any app. Please, help me
IsabelReset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to contact apple support, they will guide you through the process of resetting your security questions.
https://ssl.apple.com/emea/support/itunes/contact.html -
How do you reset the security question answers if, you don't remember the answers to those questions?
Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures contact Apple. See http://support.apple.com/kb/HT5699 -
I forgot the answer of security questions. Please help me !
I am living in Hồ Chi Minh City Vietnam. My English is not good.
Now I am need you help me because I don't forgot the answer of security questions in my iPhone.
My cellphone is +******
My name is alvintinh .
Please help me
Thanks
Best regards
Alvintinh
<Personal Information Edited By Host>You need to ask Apple to reset your security questions; as described in this article, it can be done in Vietnam by phoning 1-201-0288 and then 800-708-5413.
(107433) -
I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74487) -
I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
Hello I have an apple Id on my ipad 2 and I want to change my password of my Id but I could not do it because I don't remember the answers to the security questions what to do?
Did you setup your account with a rescue email address? If so...
http://support.apple.com/kb/HT5312
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