HT1491 i have been billed twice for some apps i purchased and dont know how to get a refund for these items. im frustrated as i have looked all morning to my dismay and am now tired of looking.please help
i am wondering if anyone can tell me how to go about getting a refund on my account with itunes for apps i have been billed twice for. this has happened befor and u used to be able to gointo purchases and report a problem and they would take care of it. now we have to go thru all these bells and whistles to just get a minor problem fixed.....how frustrating is that !!!!!!!!!
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.
Similar Messages
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Hey Folks...i'm totally ****** off !
^^
I canceled the update from Snowleopard to Lion by cleaning my keys ^^. Hit the wrong key i thing. Now i'm very weird ...only can start in Windows and dont know how to get my Lion Update now...Cant start in Mac OS X (Snowleopard) now
Please tell me what i have to do know
greets
< Edited By Host >Hello fuchs (guess), If you cancelled while downloading the 4GB Lion, no problem, download again. Snow Leopard should run (start holding the option key).
If you cancelled during the install process, I do not know. In this case you could try to start with the CMD + R keys pressed, and choose the restore, which may work if the creation of the restore partition of Lion has finished.
If that does not work, reinstall Snow Leopard with the CD (start holding the C key), after that download the Combo Update 10.6.8 to update the Snow Leopard completely, then redownload Lion (App Store, click "purchases" while holding the Option Key, find Lion, click "install"). If you want to have your own copy of the Lion installer, you have to copy the installer to a Memory stick or burn to DVD before you install, see else where.
Lex -
Im on the 10.6.8 software and i recently deleted my mac app store and emptied trash and dont know how to get it back now.
Download and run the 10.6.8 combo update http://support.apple.com/kb/DL1399
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so my computer crashed and i had lost all my itunes purchases and dont know how to get them back, so my computer crashed and i had lost all my itunes purchases and dont know how to get them back
You have a backup of your computer, or at the very least of your iTunes media, correct?
Simply copy your backup of your iTunes media into the iTunes library on your new computer.
Connecting and syncing your device to the new computer without first recovering your iTunes media is a really, really, really bad idea. iDevices are designed to ONLY sync with one computer. When you plug your device into a new computer, it will wipe all media on the device when it syncs. The only media you may be able to salvage and transfer to the new computer would be anything bought directly on the device.
If you do not have a backup of your iTunes media, then you will want to either look at a way (using software from a third party company) to either extract the media from you iDevice or your old computer (assuming the hard drive is not toast). -
HT4009 Does anyone know how to get a refund for an iPad app purchase?
Does anyone know how to get a refund for an iPad app purchase?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
I've lost my search bars and dont know how to get it back
i dont know how to get any of my toolbars back on safari, i have tried uninstalling it but that hasnt worked i have searched on the internet but cant find a solution, help please??
Search Safari for Windows community.
https://discussions.apple.com/thread/2307900?threadID=2307900 -
HT3702 Does anyone know how to get a refund for an app that is no longer required.
I have downloaded apps that I no longer require, does anyone know how I can get a refund. I would greatly appreciate any assistance.
Apple considers all sales to be final. There are no refunds. Especially no refund just because you think that you don't need to use the app anymore.
When you don't need your vacuum cleaner any more because you have a new one, does Walmart let you bring the old on back for a refund? -
I had to get my laptop cleaned and I had to download the Itunes again and I just need to now how to get my music back in my Itunes libary if anyone can help me please
See Recover your iTunes library from your iPod or iOS device.
tt2 -
Removed tap icons and dont know how to get them back
Hi all,
I just received my x220t and started playing with it. accidentally i removed few icons from simple tap menu (lenovo app store, lenovo music, lenovo video...).
Now i want to get them back. Any info would be appreciated on how to do it.
Cheers
Solved!
Go to Solution.Lexxburn,
Please read here to see if it solves your problem also:
http://forums.lenovo.com/t5/Lenovo-SimpleTap-and-MultiTouch/Office-Tile/td-p/530243 -
HT201359 Why have I been extra charged for an app and have been billed twice for the same app?
Why have I been extra charged for an app and have been billed twice for the same app?
We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have been billed twice for the purchase of the same audiobook. What is my remedy?
Contact iTunes Stores support: http://www.apple.com/support/itunes/contact/
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TS1424 I have been billed twice how do I have a refund?
I clicked for the following purchase but the page reloaded twice so I have been billed twice!!!
Follow-Up: 25****860
I never recieved the second purchase, my bank said I have been billed for both purchases.. How do I cancel the second purchase or get my coins?
Thank you
Bora Bodur
Billed To:
Bora Bodur
TUR
Order ID: MH*****XX2
Receipt Date: 15/01/13
Order Total: 53,99 TL
Billed To: MasterCard .... 2756
Item
Developer
Type
Unit Price
Mamba – free chat, date girls and boys nearby., "25 coins"
Report a Problem
MAMBA
In App Purchase
53,99 TL
Billed To:
Bora Bodur
TUR
Order ID: MH*****Z7G
Receipt Date: 15/01/13
Order Total: 53,99 TL
Billed To: MasterCard .... 2756
Item
Developer
Type
Unit Price
Mamba – free chat, date girls and boys nearby., "25 coins"
Report a Problem
MAMBA
In App Purchase
53,99 TL
<Edited By Host>These are user-to-user forums, so I've asked the hosts to remove your address and email address from your post.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have been billed twice, how do get you to fix this?
I have been billed twice, how do I get in touch with customer service?
I can’ send you two order numbers because:
a.. I typed my incorrect email address and I never the confirmation
My fault but that transactions should have never been completed because I didn’t confirm it.
I do have two credit care transaction numbers if that helps. I can send you the good confirmation # and two credit card transaction numbers if that helps, or should I call someone to straighter out?
Randy Rueb -
i have lost all my notes saved on my iphone after syncing it. and my default mailbox is gmail. notes were very important. and now i dont know how to get them back. can anyone help me out please? thanks in advance.
Try this ..
On your Mac open System Preferences > iCloud
Deselect the box next to: Notes
Then reselect it.
Give iCloud a few minutes to re sync the data.
Other than that, try Time Machine > http://pondini.org/TM/15m.html -
I have macbook pro 13" I want to know how to copy files from my mac to the external Toshiba Hard Drive. I can't even delete files from my external hard drive. please help me my macbook HD is almost full and I have to copy my images to the Toshiba HD
To delete files from your external HDD, attach it to your MBP and drag the unwanted files to trash and then empty trash.
Then you select the files that you want to transfer by 'drag and drop' to the external HDD and trash the files on your MBP.
Ciao.
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