HT1491 my PC has an itunes account with my email; my IPAD uses my "me" account. How can I get the credit in the PC account onto my Ipad?
I have a windows PC with ITUNES 10 and an IPAD 2 running 5.0.
The PC has an ITUNES account with my windows email id. ITUNES will NOT let me change this to a "ME" account which is what the IPAD is using. If I change the IPAD to use the email account, my understanding is that apps purchased with the "ME" account will no longer work. How can I get the $33 credit from the email account onto the IPAD?
Qauzzy, The credit was applied to the account you used at the time you redeemed the card. There is no way to transfer the credit to another account.
You might as well just spend the $25 on the new account, and then stop using it and go back to your regular account..
For future reference, do not start a new account just because you have a problem with the code. Rather, follow the suggestions in this document: iTunes Store: Invalid, inactive, or illegible codes
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How can I get a credit card re-instated with ITunes/Apple Store? It was blocked due to an ITunes billing error. Called customer (lacking in) service, but they were no help! The rep emailed that I had to get a new credit card No way.... --PB
Only Apple Account Security could help at this point. You can try calling Apple Support in Canada - you'll have to find one of the several ways, such as Skype, to call an 800 number from outside of the relevant country - and ask for Account Security and see if they can help. Or you can find a friend who speaks Chinese and ask them to help you talk to Apple Support in China. There are really no other options that I know of.
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Hi Vgreen08,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy
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