HT1491 when trying to purchase an app I keep getting redirected to answer security questions that I havent answered before so I dont have the answers to them?
When trying to purchase an app I keep getting redirected to answer security questions that I havent previously been asked so I dont have the answers??
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74327)
Similar Messages
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Trying to purchase an app, but i didn't set any security questions?
Hi,
So, i just got a new ipad and im trying to buy an app, but it keeps telling me to answer security questions, all fine except, i never set an answer to any seurity questions?!
Any way to get around it?Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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Does anyone know what the issue is and how to fix it?
Answered in the other thread you posted in:
i am trying to download new software and my mac keeps asking for the administrator name and password... i enter my apple…
Please don't post in more than one place. It can lead to people wasting their time answering a question which has already been answered elsewhere. -
When trying to purchase an app an error message comes up saying the info I entered does not match my banking info. The odd thing is, the $1.00 hold is shown immediately on my credit card acct. , so I obviously did enter it correctly. Tried 5 times. Any suggestions
When trying to purchase an app an error message comes up saying the info I entered does not match my banking info. The odd thing is, the $1.00 hold is shown immediately on my credit card acct. , so I obviously did enter it correctly. Tried 5 times. Any suggestions
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When trying to purchase an app in ios7 has is Try spelt tyr? Fix pls Ants
when trying to purchase an app in ios7 has is Try spelt tyr? Fix pls Ants
when trying to purchase an app in ios7 Try is spelt tyr? Fix pls Ants
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When trying to install an app it keeps asking for security questions seems wierd
When trying to install an app it keeps asking for security questions seems wierd
All fixed u have to set up the questions still no credit card info reqd so that's good
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This is a question for a mini iPad...
I am trying to download an app and keep getting this error message: "Could not sign in. An unknown error has occurred. I have tried shutting down and restarting. I've tried changing the password. I get the error message with free and not free apps. Any suggestions on how to fix?Reports are that this is a problem with the iTunes Store that they're working on. Some people have had success after signing out of their account and back in. If that doesn't work for you, wait a few hours or perhaps until tomorrow and by then they may have the problem sorted out.
Regards. -
When trying to set up E-mail, keep getting message "Yahoo! Server Unavailable" Please try again later. What can I do?
http://ca.answers.yahoo.com/question/index?qid=20080509161003AAyvqpx
this worked for me with my .ca yahoo account -
I am trying to download a song from iTunes and it is asking security questions that I don't remember setting up. Therefore I do not have the correct answers. Any help?
You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
(95884) -
I was trying to buy a song on iTunes, it asked me 2 security questions that I do not ever remember answering before. How do u get around these questions? Any help would be great. Very frustrating :(
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HE57 -
I don't remember my password and one of the security questions for my account. I also don't have the same email account now as i did when I signed up.
I want to figure out my old password and/or change the new email to my current one.
thanksYou can try getting the password reset via this page : http://iforgot.apple.com
If you can't then you will need to contact iTunes Support / Apple in your country to get the password and your questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address to your account for potential future use : http://support.apple.com/kb/HT5312 -
I forgot to answer security question that asked me when I want to buy someone in first time.
You need to contact Apple, either through the link in that article or by phoning them.
(77231) -
Trying to login to the App Store and it keeps asking me to answer security questions but when I try to do so the page just goes blank to white and then disappear . By this point I am already successfully logged in.
Please help.Rescue email address and how to reset Apple id sec. questions.
http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
If that doesn't work and your verify the following info, call 1-800-APL-CARE.
1. apple id username, that is not locked or disabled.
2. serial number of an apple product registerd in your name
3. Billing info associated with your account -
I have been trying to change my Apple password. They are asking me "security"
questions and I am answerng them correctly yet they tell me that my answer don't match their information. They know nothing about me so how do they know what the correct info is? How does one deal with this? Thanksthe ?'s were setup when account was created or modified. you can select the email authentication method to change password at iforgot.apple.com
or call apple at 1-800-694-7466 and ask for account security
Peace, Clyde -
Error 504 when trying to purchase an app
I was trying to purchase personal assistant and Vlingo and I keep getting that error.
I select purchase, log into paypal, select buy now again and it starts downloading. Then I get the system error 504.
Free apps download just fine.
I'm running OS 4.7
I've tried pulling the battery
I've tried removing app world and re-installing itI resolved this problem for myself. I don't if it was the reason but I had a PayPal account that I had for years, only recently adding a debit/credit card as the credit card pay option.
I created a new paypal account with a different email address and 1st added a credit card (AMEX to be precise) to fund the account. Verified the account through email, changed the login in MyWorld (don't know if that was necessary).
I purchased an app, with no 504 errors!!!!
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