HT1498 Horrible experience and the movie kept stalling through iTunes on appletv. Gave up (after paying for it) and ended up renting it through cable provider. Anyone know how to get $ back from apple?!

Horrible experience and the movie kept stalling through iTunes on appletv. Gave up (after paying for it) and ended up renting it through cable provider. Anyone know how to get $ back from apple?!

Issues are usually network related
What is your internet speed? www.speedtest.net
6mbps is required for instant HD (you can switch to SD in the settings)
If on wifi try ethernet and www.istumbler.net to rule out interference
Make sure you're using your ISP's DNS

Similar Messages

  • I had to manually download the new version of itunes.. via tools, it gave me 4 items to download and i did not download all 4 compenants.  Does anyone know how to get back to the pop up that contains tools so i can redownlaod all of them.

    I lost my old iphone and have a new 5s.. i need to sync to itunes.  i had to donwload manually via tools but i didnt download all four files.  now when i plug my phone into itunes it says there is an error bc i didnt download all the files.  so when i go into itunes now and check for updates it says its up to date.  the problem is with the phone support file i didnt download. 
    Does anyone know how to get back to the pop up that has the music player update and itunes update bc this is the only place i have seen "tools" to be able to manually update all four files....
    ***IF i completely uninstall itunes and reinstall will it still have all my songs, photos, apps etc... bc i need to sync my new phone to get all my stuff back

    this is a follow up from the profane post earlier....
    i have done this twice in two other posts..
    here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
    the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
    so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
    so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
    so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me...

  • I have blocked my iphone 4 and tried to restore it but hen I did it asked me for my itunes password that I dont remember. My phone seems to be stuck on this stage now :( anyone know how to get around this? Thanks

    I have blocked my iphone 4 and tried to restore it but hen I did it asked me for my itunes password that I dont remember. My phone seems to be stuck on this stage now anyone know how to get around this? Thanks

    There is no way to get around activation lock, you must recover your password for the AppelID that it is locked to:
    http://iforgot.apple.com
    iCloud: Activation Lock

  • Anyone know how to get back the icons in that download tab?, Anyone know how to get back the icons in that download tab?

    My icons in that download files thing is gone. Anyone know how to get it back? Thanks!
    http://i1179.photobucket.com/albums/x385/Claused/ScreenShot2013-03-31at114810PM_ zpsae5a9824.png

    You could try booting into your Recovery partition (holding down the Command and R keys whilst booting) and use Disk Utility to verify and, if needed, repair your hard drive. If everything seems to be OK, you can reinstall OS X - just a 'fresh' install, it won't hurt your data (though it's always a good to backup your data) and it may fix the problem.
    Clinton

  • Does anyone know how to get books from macbook (ibooks) to ipad (ibooks)?

    Since updating my macbook I don't know how to get my books from macbook (ibooks) to my ipad. In itunes was easier to place books to ipad.
    Thanx for any reaction.

    That is incorrect information. The poster is asking how to move music that is on the the phone to the computer/iTunes. iTunes does not sync from the phone to the computer with music, excpet for things purchased in iTunes. Music that has been placed on the phone would have to have been synced from the iTunes library and should be on the phone. However if you lose a hard drive due to a crash, then you would either have to restore your backup on the computer, or purchase 3fd party software to make the move. Music not purchased from iTunes will not sync back to iTunes from the phone.

  • Does anyone know how to get photos from iCloud back on your iPhone?

    I was having issues with my iPhone 4 not charging anymore. I went to the apple store today and ended up having to buy a replacment phone. When I was going through the set-up, I tried to do an iCloud restore but wasn't able to as the new iPhone didn't have the latest iOS 7 update. I asked the technician if I went through the set-up as a new iPhone if I was going to be able to retrieve my photos later. She said yes. So I proceeded the set-up as a new iPhone and the only thing that restored was my contacts. Am I able to somehow get my photos from iCloud and put them onto my new phone? Or are my pictures lost for good? Please help! Thanks in advance.

    Are you referring to both Camera Roll photos and Photo Stream photos? If so, then you would need to do a restore of your new phone from your iCloud backup:
    RESTORE FROM ICLOUD BACKUP
    If you are just talking about Photo Stream photos, then once you have your iCloud account signed onto your new phone, and you have turned on Photo Stream, then the last 30 days or 1000 photos should download to your device once you are connected to Wifi. It may take some time.
    Cheers,
    GB

  • When I try to install iTunes (10.5.3) on my laptop, I get the same message. It says "The installer encountered errors before iTunes could be configured. Errors occurred during installation. Your system has not been modified." Anyone know how to fix it?

     

    I began this trouble shooting exercise by selecting Download Only through the Apple Update applet. Running the msi manually did not resolve the problem. In fact, it was more frustrating because the download package would disappear after running even though it failed, and I had to download it again. "Cleanup" I suppose. <frown>
    I followed advice to remove the Apple Software Update program, reboot and re-run the msi. That did not resolve the failure.
    I then followed advice to set permissions for Administrators on registry key HKLM\Software\Micorosoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Com ponents
    then reboot and run the update msi again. This also did not resolve the failure.
    I downloaded the installer from the Apple download site as though it were a fresh install, and - voila! - it installed correctly and all content and settings were preserved. Hopefully that is all that is needed, not the steps above. Let me know! http://www.apple.com/itunes/download/

  • DOES ANYONE KNOW HOW I CANT DELETE MY APPLE ID I JUST GOT A NEW AND NO LONGER NEED THE OLD 1 HELP PLEASE

    DOES ANYONE KNOW HOW I CANT DELETE MY APPLE ID I JUST GOT A NEW AND NO LONGER NEED THE OLD 1 HELP PLEASE

    As far as I know they can't be deleted, just remove any personal info from it (credit card details etc) and stop using it.
    If you downloaded any content via it then you will need to remember it and it's password, as content is tied to the account that bought/downloaded it, so if you move to a new computer you'll need to authorise the account on it if you want to use any of its content there (or if you bought apps with it you'll only be able to download updates to them via that account)

  • The user acct my apple was connected to no longer works (corrupt).  My Apple TV is still synced to that account and all of my recent purchases are going to that username.  Does anyone know how to get all of the purchased items back and to the new user?

    The user profile my appleTV was synced on my computer to no longer works (corrupt).  My Apple TV is still synced to that profile and all of my recent purchases are going to that username.  Does anyone know how to get all of the purchased items back and to the new user (same computer)?  I created a new user on my computer and moved the itunes folder to the desktop but never changed the path to which the apple synced to.  Now I can only see old items I purchased before the user profile went bad.  PLease help!

    Welcome to the Apple Community.
    Changing the library the Apple TV is synced with will delete all synced content from the Apple TV, but it won't delete purchased content.
    You should be able to change the library, resync any content you want and transfer your purchases back to the new library.

  • Facebook like button is not working, I have used the muse widget and created code from facebook. Does anyone know how to get this to work?

    Facebook like button is not working, I have used the muse widget and created code from facebook. Does anyone know how to get this to work?

    Hi connally25,
    Below is a link to a video tutorial on how to add a Facebook Log button, please check if you have followed the same steps to add the video.
    http://tv.adobe.com/watch/learn-adobe-muse-cc/adding-a-facebook-like-button/
    If you have followed the steps correctly and the button still does not work; here is a link to a forum thread which might help solving the issue:
    Facebook Follow Widget not working
    Regards
    Sonam

  • I got a new computer and don't know how to get music from ipod touch to itunes library

    I recently got a new computer and don't know how to get music from my ipod touch to show on my itunes library. 

    You need to transfer the iTunes folder from the old computer to the new one.
    iTunes: How to move your music to a new computer (Mac or Windows):
      http://support.apple.com/kb/HT4527

  • Please help! We got a used Mac Mini and we don't have the former owner's password, so we can't install anything like flash player.  Does anyone know how to get around this?

    Please help! We got a used Mac Mini and we don't have the former owner's password, so we can't install anything like flash player.  Does anyone know how to get around this? I don't know how to wipe the hard drive, and the support online doesn't seem to work.

    As posted previously:
    Reinstall OS X without erasing the drive
    Do the following:
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    If installing Leopard the process is similar in some respects.  If you wish to begin anew then after selecting the target disk click on the Options button and select the Erase and Install option then click on the OK button.  To install over an existing system do the following:
    How to Perform an Archive and Install
    An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
    1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
    Repairing the Hard Drive and Permissions
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
    3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
    4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
    5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
    6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

  • HT1454 HELP! ITook loads of photos on my ipod touch, and when i went to look at them they were just black images , and then out of 50 bout 7 of them came out?anyone know how to get the black pictures turn out ?

    HELP! ITook loads of photos on my ipod touch, and when i went to look at them they were just black images , and then out of 50 bout 7 of them came out?anyone know how to get the black pictures turn out ?

    Try the following:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup

  • Hi, I'm having issues with my airdrop. I have looked in my finder perfrences and didn't see the check box for airdrop. I have a macbook air running on 10.9.4 Mavericks. Does anyone know how to get my airdrop back? Thanks.

    Hi, I'm having issues with my airdrop. I have looked in my finder perfrences and didn't see the check box for airdrop. I have a macbook air running on 10.9.4 Mavericks. Does anyone know how to get my airdrop back? Thanks.

    Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices - Apple Support

  • HT201272 Does anyone know how to get an episode of a tv programme that never downloaded when I bought a subscription. Episode 1 didn't download and I have all other episodes. I looked at the issues through report a problem but I cannot find an answer.

    Does anyone know how to get an episode of a tv programme that never downloaded when I bought a subscription. Episode 1 didn't download and I have all other episodes. I looked at the issues through report a problem but I cannot find an answer.
    I bought a series pass and unfortunately epsiode 1 didn't download at all. I was watching the downloads and restarting once they stopped as I allow multiple downloads at athe same time

    It sounds like you may have hidden it, in which case you should be able to unhide it : iTunes Store: Hiding and unhiding purchases. (You can't turn off the hiding of items.)
    But you should be keeping and maintaining a backup copy of all of your downloads and not relying on being able to redownload them - any item could be removed from the store by the rights-holders at any time, if they do then you won't be able to redownload them (nor will be able to do redownload items if you move countries).

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