HT1498 Problem with renting movie from Apple TV

Apple tv first asked me about my credit card code and then asked to go to iTunes store in my computer. I dont heve this movie in my rentals and I dont know what to do?

Hey pablo3113,
Thanks for the question. It sounds like there may be an issue with your payment information, and thus the purchase was unable to complete. To check, go ahead and login to view your payment information on a computer with iTunes:
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
Thanks,
Matt M.

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Problems watching rented movies from Apple TV.

I'm having trouble watching a rented movie on Apple TV. The movie loads, but when I play the movie it gets "hung" and wont play. I've upgraded to the latest update and have tried re-starting Apple TV with no luck.

You can go to this page - http://www.apple.com/support/itunes/store/download/ and read the info available - if none of that helps then use the 'Contact Us' link at the bottom - you will be directed to - http://www.apple.com/support/itunes/store/browser/. From that page you will be asked to fill in various info. Very painless but you have to fill in the blanks.
MJ

HT1498 Hi, Is it possible to change the language when renting movies from apple TV?

Hi, Is it possible to change the language when renting movies from apple TV?

It depends on how the java code is gnerated. If for example months are given with fixed array .... then it will only be english
But then agin you have the source code (.java files) open all java files in the oracle.forms froject and alter to your language then recompile and reacreate the jar (easily done with Jdeveloper)

We used to be able to watch rented movies from Apple TV right away. Now it takes hours. Is there a setting to change?

We used to be able to watch rented movies from Apple TV right away. Now it takes hours. Is there a setting to change? They used to start playing after a few minutes of starting the download but not now. What's up?

Pat, I've been experiencing this issue intermittently for weeks. It seems to occur with HD content --including HD trailers --exclusively. Tonight has been no exception.
I have done considerable troubleshooting to try and isolate the cause. My results suggest that Apple's servers are to blame but I've not seen many others reporting this issue in these forums lately.
I live only 170 miles from Apple's North Carolina server farm. I assume my iTunes rentals are being fed from there. My broadband connection is a fast one (30Mb down) and consistently tests near that speed when this issue occurs.
I have both a first and second generation AppleTV. When this issue occurs, I will change devices and rent the same movie to see if th device itself is to blame. The issue affects both. I have tried using an ethernet connection instead of my Airport Extreme's 5Ghz wireless connection but that does not remedy the issue.
So... my broadband connection is more than capable, my router is performing optimally (I recently had my local Apple Store test it as well), and neither of my AppleTV's is immune to the issue, so... it must be on the delivery end.
Unfortunately, Apple does not post the status of their iTunes Store's servers like they did with their MobileMe servers. They should. In fact, the AppleTV should display a status message when Apple's iTunes servers are experiencing technical difficulties or heavy network traffic.
I was an early adopter of AppleTV. It has not been problematic until now. This is trying my patience. My advice is that you request a refund everytime this happens. I do.
I am taking this matter to the VP of iTunes services. If Apple's servers are choking, or if their streams are being throttled by ISP's, or internet TV is too ambitious for this country's internet infrastructure, I deserve to know.

HT203200 Is there a problem with redeeming movies from itunes? I purchased some movies with digital copies. But I can not download, due to Code redemption being temporary unavailable for the past 2 days.

Is there a problem with redeeming movies from itunes. I purchased some movies with digital copies. But i can not download movies, due to code redemption being temporary unavailable.

Hi there Cedric!
I have an article here for you that I believe will help you out with this issue by reporting it to iTunes. That article can be found right here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Problems whit renting movies in apple TV

I have problems with renting movies on my apple TV. When i have entert my CVV code, appel TV tells me to verify my payment information in iTunes Store. Everything seems to be rigt in iTunes Store. Anyone ho knows how to fiks it?

The limitation of approximately 200 titles has been discussed before, we can't be sure whether it will be something that gets fixed or not. I'm not really sure what your other issues are, if I use search instead of lists, I find whatever I want and am able to rent or purchase subject to those options being available for that particular title.

Trying to rent movie from Apple TV. Message states a valid address is necessary to purchase. We have purchased about 15 show in the last month along. Any suggestion on how to update valid email address

trying to rent movie from Apple TV. Message states a valid address is necessary to purchase. We have purchased about 15 show in the last month along. Any suggestion on how to update valid email address.

I got the same error and can't get it to work. My email and home address have not changed in the 3 years I've been using this device, my credit card info is up to date and my most recent rental was 2 days ago yet I get the error message on both the Apple TV and in iTunes. I don't understand what the issue is, nothing is invalid.

Rented movies from apple store disappeared before time

rented movies from apple store disappeared before time is up?
How do i retreave movies i have purchased and not yet watched that disappear.

Had you started to watch it? Once you press play you only have 24 or 48 hours (depending on location) to finish. Also, if you watch anything else or turn off the ATV the rental will be flushed and need to be reloaded. Go to the settings, iTunes store, check for rentals in that case.

Moving rented movies from Apple TV

I'm having a problem moving rented movies back from my ATV to my iMac.
The scenario is I rent a movie in iTunes on the Mac, move it to the ATV, and after watching it I then try to move them back to the Mac before the rental expires. It won't transfer back even though I'm connected to the Internet.
The "move" option exists in iTunes (I can select either "move" or "delete") in the ATV box. If I select "move" the movie graphic moves over to the Rented Movies field. The problem is that after I click on Sync the movie flips back to the ATV box as soon as it completes syncing so it doesn't become available to watch on the Mac.
I've tried this on several occasions and with different movies. No luck. It looks like it should work but never has successfully transferred back. The iTunes & ATV software are all up to date.
Any ideas?

Yes. The movie rentals originate in iTunes on the Mac.
Perhaps it's easier to understand my situation. We have a number of young adults in the house. They often want to watch the same movies we rent if we tell them if it's worthwhile. The ATV is in our bedroom and my wife & I don't fancy having a half-dozen twenty-somethings piling on the bed to watch a rented movie. The Mac is in my home office. I would like to transfer movies back to it where they can watch or even transfer movies to an iPod & plug into a dock connected to the TV in our family room. I can't get the movie to transfer back (even though it originated on the Mac).
Normally any rented movies are in the ATV field (in my case called "Dad's Apple TV") and there's "move" & "delete" buttons. What I have been doing is to click on Move and then Sync. The movie icon does initially move to the Rented Movies field but it pops back the ATV field just as it finishes syncing.
Now an interesting thing has turned up this morning. We had rented a movie ("Date Night"...thumbs down) last Friday, watched it last night (Monday), and went to iTunes this morning to try once again to transfer it back to our Mac. This time the movie does not show up in the "Dad's Apple TV" field in iTunes even though it's been less than 24 hours since we first started watching it. The only thing that may be different is we fell asleep watching the movie and woke up hours later with the screen saver on. I can't say we've ever left a movie running through the credits to the very end before now.
Message was edited by: vschaick
Message was edited by: vschaick
Message was edited by: vschaick

Transfer Rented Movies from Apple TV V2 to Computer?!?!

I rented some movies on my Apple TV. Can I transfer them to my Mac that the Apple TV is synced with? I can't for the life of me figure out how to do this. I know that I can transfer rented movies from the Mac to the Apple TV, but the other way???
Please someone let me know.
-Christian

If you think you might need to watch your movie on anything other then Apple TV, rent it form iTunes on your computer. Once it is on your computer you can move it to an iPod, iPhone, and even Apple TV 2.0.
Under this system the only thing you can't do is have an HD rented movie on your computer. iPods and iPhones can't play that anyway. Yes, I think media giants sleep safer when HD movies are not on peoples "corruptible" computers and safe and sound on an "appliance".
The only way to make this any easier would be to allow SD rentals to transfer back to a computer but not HD. I think that would just add another layer of confusion.

How do I watch a rented movie from Apple TV to iPad mini

How do I watch a tented movie from Apple TV to my iPad.

You will have to pay again if you want to watch the movie after the expiry period.
Rented movie FAQ
http://support.apple.com/kb/HT1657

Can I watch a rented movie from Apple TV on my iPad?

Rented a movie on Apple TV can I watch on my iPad on my house?

If you rented the movie from Apple TV, then you can't watch it on the iPad. The screenshot below is from Here

Problem moving rented movie from laptop to iPad

When I go to move a rented movie from my macbook pro to iPad nothing happens and there is no dialogue box. Purchased movies sync fine. This is a new macbook pro so perhaps the new OS is having a compatibility issue with the iPad? Any ideas?

Did you click "Apply" on bottom right? See second picture.
http://i1224.photobucket.com/albums/ee374/Diavonex/28da64ce688ba1b5355325d1c3fe9 a68.jpg
http://i1224.photobucket.com/albums/ee374/Diavonex/36f496320adbc639e85442bd20b6d 94a.jpg

Finding a rented movie from Apple TV

I recently rented a movie direct from my Apple TV but I am unable to find it. I seem to recall that when you used to go into the movie tab there were essentially a folder for both "Purchased" and "Recently Rented" that showed how much longer remained on any rented movie. I now only appear to have a "Purchased" folder. When I click on the movie again it shows a prompt saying I have already rented this movie. I went to the General / I Tunes / Search for rented but had no success as the disc that appears when searching just seems to continue spinning endlessly and not find anything. Thanks in advance guys, appreciate your help. Duncan

Hi Duncan,
To find a movie you rented from your Apple TV, look in the top shelf of the main menu. See this article for reference -
About renting movies from the iTunes Store - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L

Has anyone had problems with unable to rent movies from apple tv? I can watch movies on Netflix fine but when I click on the Movies Icon it acts like it's about to show the movie selections then it goes right back to the home screen!! Please help!!

I can watch Netflix fine from Apple tv but when I click onto the Movie Icon it acts as if it's about to show the movie rental selection then goes back to the home screen. Please help!

My problem was solved by Winston Churchill. Step #2

HT1498 Problem with renting movie from Apple TV

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