HT1498 We have created account, and password, but when we try to rent a movie is says password is invalid. It is not, because we can access the websute using it. Anyone help me. We have checked over and over. What are we missing?

We have created account, and password, but when we try to rent a movie is says password is invalid. It is not, because we can access the websute using it. Anyone help me. We have checked over and over. What are we missing?

On your mac/Win PC can you log into the iTunes Store with your Apple ID and password??
Can you download one of the free songs/books/ videos (look under Free on iTunes)?

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I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card.

HT4847 I have bought extra iCloud storage, I have 23GB storage left but when I try to update FIFA 13 it says there isn't enough local storage!!! How do I use the iCloud storage?!?! Thank u

I Have bought extra iCloud storage, I have 23GB of storage left but when I try to update fifa13 it says there's isn't enough local storage?!?!

Thay's correct. Buying iCloud storage does not increase the local storage capacity of your iPad.
Your iPad will always have the 16, 32 or 64GB of storage you bought it with.
iCloud storage is space on Apple's iCloud servers - not on your device.
You'll need to clear some space on your iPad to make room for apps.

TS1702 I have the Ipod Touch and installed Skype. I have an account with Skype but when I try to connect my Ipod, I receive a message saying " We didn't recognize your Skype Name and password" I connect to Skype through my Facebook account.

I can not connect to Skype on my I-pod. I use my facebook account to log into Skype on my pc but when I try to log in on th i-pod I receive a message saying "We didn't recognize your Skype Name and password"

Try contacting/going to their support site either/or Skype or FB. I would start with Skype

I have downloaded firefox but when i try to bring it up it says off line mode i dont understand because im connected to internet and i can get up my web search.... help

i cant get firefox up it keeps saying its in off line mode although i am connected to internet & can get my web search up why cant i get firefox

Check:
* File > Work Offline
* Firefox > Web Developer > Work Offline

I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia.

Please help! I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia. How can I fix this?

Are you using a proxy server to access the net?
Or another cause could be that your router thinks it's in its home country (probably china)
I just don't know how to fix it. There's a way but I don't know enough to advise.
You could try googling your router model and 'wrong country' or keywords like that and see if something comes up.

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I corr

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help

Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

I have updates for iMovie and iPhoto but when i try to update them i'm told To update this application, sign in to the account you used to purchase it." even though i bought it and it is on my iMac!

I have updates for iMovie and iPhoto but when I try to update them through App Store I'm told that "To update this application, sign in to the account you used to purchase it." even though I bought it and it is on my iMac! Any suggestions on what I need to do?

Hi...
Delete both apps using this utility > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
That will delete the apps and all associated files.
Then re download the apps. That will download the most recent version updates included.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.

I have changed both my ID and password, but when I try to download updates to apps, my old email account shows up and I can't sign in

I have changed both my ID and password, but when I try to download updates to apps, my old email account shows up and I can't sign in

That indicates that you have apps that need updating that were purchased with the account that comes up. When you have apps that need updating that were purchased from more than one account you have to update them one at a time until all the remaining apps were purchased by one account.
You have to log into the account that purchased an app in order to update it.

I have had my ICloud account set up and everything but when I try to get the saved files( my IPod got restored) it didn't let me download them.

I made up an ICloud account but when I try to get my files back after a restore I couldn't get it how can I get them or is it even possible? I'm using a IPod touch version 5.0.1

Please help me, I have precious pictures that I can't download.

I created a second email account with a password but when I try to get mail for it and I put in password it says login failed. Why? and how do I fix it.

I created second email account ([email protected]) with a Password but when I try to get mail and enter password, it says "Sending of Password did not succeed. Mail server mail.comcast.net responded: login failed". What am I doing wrong?

Have you logged on to the webmail account using a browser and enabled either Pop or Imap forwarding for that email address?
Have you created a mail account in Thunderbird that uses the chosen webmail forwarding option?
Password - make sure caps lock is not switched - it must be the same password you use to access the webmail account.
check:
Tools > account Settings > Server Settings
username = full email address
Please post info:
In Thunderbird
Help > Troubleshooting information
click on 'copy text to clipboard'
paste info in this question
edit /remove all info on fonts and printers.

HT1338 i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created.

i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.

You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps.

I have changed my email address in iTunes and my password but when I want to purchase a movie on my Apple tv it still shows my old email addres?

I have changed my email address in iTunes and my password but when I want to purchase a movie on my Apple tv it still shows my old email address?

Hi katefromne,
You can reset all of your settings for the Apple TV, which includes your account information:
The information is on page 31 of the Apple TV User Guide
manuals.info.apple.com/en_US/apple_tv_3rd_gen_setup.pdf
You can reset all of the settings on your Apple TV to factory values.
Important: This requires you to reenter all of your network and account
information.
To reset all settings:
Choose Settings > General > Reset > Reset All Settings.
The following site will provide all of the information you need to know about your Apple ID:
Apple - Support - Apple ID
I hope this information helps ...
- Judy

Hello I have install photoshop CS4 ( 11) but when I try to install last updates it show me am message ( Adobe Photoshop CS4 not installed ) ?! but its installed and I use it see Attach

hello
I have install photoshop CS4 ( 11)
but when I try to install last updates it show me am message ( Adobe Photoshop CS4 not installed ) ?!
but its installed and I use it ><
see Attachment

Please do not use the post title to post the entire question (no offense, it just makes the forum look ugly). As for your question - you really did install it? I mean with serial and install disc? If so, the update would work, because it would find the proper install info. That not being the case, there are a few things that may be wrong:
- due to you language settings, the installer cannot find the folder because it has a different name (though on Vista, that shouldn't be an issue)
- at some point, you used the CS4 Clean Utility/ Script to remove install info
- you are using a pirated copy that you may have bought on eBay or elsewhere that has a modified installer to circumvent licensing
- you are using an unlicensed version a "friend" gave you and that never was installed, but merely copied to the harddrive
That pretty much covers the immediate options, now it's up to you to tell us, which one may apply. Assuming, we are talking about perfectly legit software, re-installing it from the original media should take care of the problem. For illegal software, you should understand, that you are utterly on your own and nobody will help you, much less on the forums of the company producing the software.
Mylenium

I am trying to set up my daughter's iTouch. I am connected to our Wi-Fi, and have confirmed this in Settings, but when we try and open any webpage we receive the message that page cannot be opened because not connected to the Internet

I am trying to set up my daughter's iTouch. I am connected to our Wi-Fi, and have confirmed this in Settings, but when we try and open any webpage we receive the message that page cannot be opened because not connected to the Internet. I have already re-set the iPod, have shut-down and restarted, and told the iPod to "Forget Network". please help - i am going bananas!

Encryption wouldn't matter except for Wifi.
While 10.2 might help, there's not much you can do on the Internet these days with less than 10.4.11
Tiger Requirements...
To use Mac OS X 10.4 Tiger, your Macintosh needs:
    * A PowerPC G3, G4, or G5 processor
    * Built-in FireWire
    * At least 256 MB of RAM (I recommend 1GB minimum)
    * DVD drive (DVD-ROM), Combo (CD-RW/DVD-ROM) or SuperDrive (DVD-R) for installation
    * At least 3 GB of free disk space; 4 GB if you install the XCode 2 Developer Tools (I recommend 20GB minimum)
http://support.apple.com/kb/HT1514
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+tiger+retail+10.4
See Tom's, (Texas Mac Man), great info on where/how to find/get Tiger...
https://discussions.apple.com/message/15305521#15305521
Or Ali Brown's great info on where/how to find/get Tiger...
http://discussions.apple.com/thread.jspa?messageID=10381710#10381710
As far as Memory, that's sort of easy, find your eMac here...
http://eshop.macsales.com/MyOWC/Models.cfm?Family=emac&sType=Memory
As far as Hard Drive, it's not easy to replace the Internal drive, I'd maybe suggest an external Firewire drive to boot from...
http://eshop.macsales.com/item/Other%20World%20Computing/MAU4S7500G16/

HT1498 We have created account, and password, but when we try to rent a movie is says password is invalid. It is not, because we can access the websute using it. Anyone help me. We have checked over and over. What are we missing?

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