HT1527 I am running windows 8.1.  Whenever I try to connect to the ITunes Store, I get a message that windows has stopped running and the program shuts down

I am running windows 8.1.  Whenever I try to connect to the ITunes Store, I get the message that windows has stopped working.  I have unistalled Itunes ran an update to the windows 8 for any updates.  I then reloaded ITunes and the same thing happens.  Any suggestions?  Thanks

Hi tonymontenegro!
I have two articles that will help you troubleshoot this issue. First, an article on unexpected application quits with iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
This next article can help you troubleshoot this as an iTunes Store connection issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

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    Hello mcgivnma,
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