HT1541 I purchased an iTunes card and can' redeem it by camera or manually

I purchased an iTunes card and can't redeem it by camera or manually

What happens when you try to redeem it ? If you are getting an error message then what does it say ?
If this page doesn't help with whatever the problem is then if it's something that only iTunes Support (these are user-to-user forums) can help with then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
If it's something that fellow users might be able to help with ... ?

Similar Messages

  • I have a Canadian itunes account, purchased an itunes card and cant redeem any suggestions as non-refundable?

    I HAVE A CANADIAN ITUNES ACCOUNT. I RECENTLY PURCHASED AN ITUNES CARD IN THE USA AND SYSTEM WONT LET ME REDEEM IT MESSAGE SAYS BECUZ I HAVE A CANADA ACCOUNT.  ANY SUGGESTIONS AS CARD IS NON-REFUNDABLE!!!

    Sorry, but iTunes cards are country-specific. You cannot use a US iTunes card in a Canadian account. You'll have to give or sell the card to someone in the US and buy a card in Canada.
    Regards.

  • I have a mini the new mini ipad I buy an iTunes cards and I redeem it each time I try to purchase something it ask me to verify my payment before when I finish it write to go on apple support please somebody can help me

    I have the new mini ipad I buy an iTunes cards and I redeem it each time I try to purchase something it ask me to verify my payment before when I finish it write to go on apple support and i cannot make any purchase please somebody can help me

    Click here and ask the iTunes Store staff for assistance.
    (107643)

  • HT1349 over scrath my itunes card and can't redeem my card

    i over scratch my itunes card and can't see some of the numbers. how can i redeem my card?

    See this support article:
    http://support.apple.com/kb/TS1292
    If you can't get the card to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • TS1292 I scratched off some of the numbers/letters on my iTunes card and can not redeem it.  What can I do?

    I scratched off some of the numbers/letters on my iTunes card and can not read them.  How can I get the numbers?

    See this support article:
    http://support.apple.com/kb/TS1292
    If you can't get the card to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • I purchased a itunes card and brought music on my PC now I'm trying to sync to my ipod touch & it's not working can someone help me?

    I purchased a itunes card an downloaded the new itunes version on my PC. I then went to the itunes Store and purchased music. Now I'm trying to sync it onto my ipod touch and it is not working. What am I doing wrong?

    What exactly happens when you place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes?

  • I am trying to update my apps on my phone and when i hit update all it asks me to verify my acct info. i purchased an itunes card and want the payments to be taken off that if i continue will it take it off my credit card or my itunes card?

    I am trying to update my apps and when i hit update all it asks to verify my acct info and i purchased an itunes card to cover the costs of my purchases and if i continue with it will the updates take off my credit card or my itunes card that i purchased?

    ok now im trying to go ahead and verify my credit info to continue and when i hit done it says invalid security code and its correct, ive checked it several times and wont take it

  • TS1292 purchased an itunes card yesterday can not get the code to activate. Entered code several times what do i do now?

    Purchased an $50.00 Itunes cards yesterday. Unable to get the code to activate. Card number XXPH9YT4N3J9LZBV. Seral number is
    xxxxxxxx
    What do I do now?
    <Edited By Host>

    Posting the card numbers on a public forum is not a good idea for a start - I've asked the hosts to remove them. What happens when you try to redeem it ? And I assume that you and your iTunes account are based in the same country as that in which the card was issued ? If you are then you could try contacting iTunes support (you will need to give them the serial number and activation code from the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • Hello,I purchased an itunes card,and entered code and it came back not activated

    Hello,I purchased an itunes card to redeem music,and received a message that the card is not activated properly

    Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
    (107268)

  • Hi i purchased an itunes card and i scratched it too hard apples not open anybody have an idea

    I scratched my itunes card too hard i want to know who to contact apart from apple as they are closed

    How much of the code did you scratch off ? If only one character then is there enough of the character left to be ablt to try guessing it ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • TS1292 I scratched my itune card and some of the numbers came off. Please advise how to get the missing numbers

    I scratched my iTunes card and some of the numbers have come off. How do I get the missing numbers?

    See this support article:
    http://support.apple.com/kb/TS1292
    If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Me and my brother both have apple products and we got some iTunes cards and we redeemed them but they will not work we have been trying to get it to work for about a year now but it won't budge can you help?

    Hello, my brother and I have had Apple products for several moths or years and we have redemed a iTunes card that will not let us buy eny thing in the App Store or the iTunes store. So we could not figure eny thing out how can I make my iTunes account work again??????? I've been through several Apple products using the same account I thought maybe that was an conSern but I really am tired of that money just sitting there!! HELP!!!

    for #1
    Frequently asked questions about Apple ID - Apple Support
    I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
    Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
    If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
    for #2
    Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy

  • HT4009 How do I make an in-app purchase using iTunes card and not a credit card? Please Help!

    I can't make an in-app purchase in the app game Campus Life. iTunes goes to the credit card and I don't have a credit card, and so an error shows up insufficient funds. I have money in my iTunes account from the gift card. How do I buy through iTunes not through a Credit card? I didn't see anything on iTunes/apple account that will let me change it. I see other people can get gems or whatever through iTunes in-app. Please help ASAP! Thanks.

    I'm having the same problem with the cards app by Apple. Someone please help!

  • Purchased an itunes card and it was redeemed then the money just vanished?

    the card was redeemed fine and i was able to purchase one song and when the download was complete i returned to the itunes home page and the money was gone! i tried everything and now i'm just really frustrated and in need of help.

    Are you logged into the iTunes Store?
    Can you see your username in the upper right of the iTunes Store window?
    If not then log in.
    PS This forum is for iTunes for Mac.

  • I bought an itunes card and tried redeeming it but it's not working, can you help me please?

    I bought an itunes card today and tried redeeming it but it's not adding the money to the account for me.

    Hello yayafromca,
    Thank you for using Apple Support Communities!
    I would recommend starting with this article named Can't connect to the iTunes Store found here http://support.apple.com/kb/TS1368.
    If needed there is another article with more advanced troubleshooting found here: iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    All the best,
    Sterling

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