HT1547 My mac book pro is 3 yrs old and today while watching something on it, it got power off suddenly. And power button is not working, left side round button to battery is not working but when I plugg in to charge it, then this round button shows 4 gre
I am having MacBook Pro 3 yrs old and today while I was watching some movie on it suddenly it got power off and when I am trying to start it, it's power button is not working even the round button on external left side is not showing battery lights. But when I connect it to chrger then Charger only gives green light and even the external round button only shown 4 green lights (if charger connected). I don't know what to do now
Sounds like you need a #1SMC Reset
1. SMC reset
>>Instructions to reset SMC
Disconnect other non-Apple and external hardware except (if applicable) a mouse and keyboard until your finished repairing your machine.
Problems solved: Fans blowing with no activity, machine is not booting, power button pressed and nothing happens, problems with indicators, Magsafe has wrong lights, battery is not charging, monitor and graphics issues etc. If the battery is not charged (from like letting it sleep too long), let the Mac charge up awhile afterwards.
Will not hurt the machine resetting if it's not broken.
Other related hardware problems (optional):
Check battery status: Hold option/alt key down while clicking on the battery icon in the menu bar, top right corner.
Magsafe: Use the correct/matching power supply charger with your Mac, not a less powered one from another Mac.
Apple: Laptop won't power up Apple: Computer won't power up Troubleshooting optical drive
Magsafe problems Magsafe problems more
Similar Messages
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My Mac Book Pro is 2 yrs old and did not come with Facetime. Will it run on my Mac and where do I get it?
See Here for
Using FaceTime
http://support.apple.com/kb/ht4319 -
I have a new mac book pro. Will my old jam packs work with the new garageband?
I have a new mac book pro. Will my old jam packs work with the new garageband?
I have same problem, been using a macbook 13" for nearly 9 years but it was failing so I bought a macbook pro 15" and after having problems and error messages when trying to download loops ( I finally went to the App Store and opened garageband from there which install some loops), it finally downloaded some but not all the loops that my jam packs had, also I have tons of non-apple loops that I purchased over the years but I want to know if they will work on my new mac ?
macbook pro 15"- 2.3ghz - 8gb- 2TB -
Two questions, does resetting my Mac Book Pro late 2008 speed up after resetting? Also, do i need to get rid of my WLAN router to make my AIR PORT time capsule work?
Am grateful for any answers...its a 15,4"...
Will soon buy a new one, is battery better on 13 than 15 "?
Have a great day...If you mean restoring OS X, that won't necessarily have any effect on speed.
Not enough free space on the startup disk can slow your Mac down.
Click your Apple menu top left in your screen. From the drop down menu click About This Mac > More Info > Storage
Make sure there's at least 15% free disk space.
More tips here > Mac troubleshooting: What to do when your computer is too slow | Macworld
No need for the WLAN router with AirPort Time Capsule. -
Hi my mac book pro keeps crashing when ever i try and make a new movie on imovies or i try and upload new film clips or pics to iphotos. Do you think this could be the grapics card on the way out?
Anonymous UUID: E82B1281-68C0-576D-6517-47DA41CE124A
Tue Nov 19 20:26:05 2013
panic(cpu 0 caller 0xffffff7f8ce13fac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff80a9f43000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80869bb230 : 0xffffff800b822f69
0xffffff80869bb2b0 : 0xffffff7f8ce13fac
0xffffff80869bb380 : 0xffffff7f8d44f53d
0xffffff80869bb440 : 0xffffff7f8d51bd9e
0xffffff80869bb480 : 0xffffff7f8d51bdfc
0xffffff80869bb4f0 : 0xffffff7f8d7955be
0xffffff80869bb620 : 0xffffff7f8d53fd41
0xffffff80869bb640 : 0xffffff7f8d45608d
0xffffff80869bb6f0 : 0xffffff7f8d453bae
0xffffff80869bb8f0 : 0xffffff7f8d455cb4
0xffffff80869bb9e0 : 0xffffff7f8d97d980
0xffffff80869bba40 : 0xffffff7f8d97a702
0xffffff80869bbad0 : 0xffffff7f8d964fd6
0xffffff80869bbb10 : 0xffffff7f8d95bf1b
0xffffff80869bbb70 : 0xffffff800bccc226
0xffffff80869bbb90 : 0xffffff800bccd821
0xffffff80869bbbf0 : 0xffffff800bccb28f
0xffffff80869bbd40 : 0xffffff800b8b6008
0xffffff80869bbe50 : 0xffffff800b826bb1
0xffffff80869bbe80 : 0xffffff800b8139b5
0xffffff80869bbef0 : 0xffffff800b81e003
0xffffff80869bbf70 : 0xffffff800b8c921d
0xffffff80869bbfb0 : 0xffffff800b8f3e26
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8ce06000->0xffffff7f8ce18fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f8cdf0000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8c6c2000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8beba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8cd5a000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8ce01000
com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8d3fe000->0xffffff7f8d66cfff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8beba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8cdf3000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8cd5a000
com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f8d66d000->0xffffff7f8d919fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8d3fe000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8beba000
com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f8 d91a000->0xffffff7f8d9e4fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8beba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8cdf3000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8cd5a000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8d3fe000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000b600000
Kernel text base: 0xffffff800b800000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 22156514085675
last loaded kext at 11181904536407: com.apple.driver.AppleUSBTCKeyEventDriver 240.2 (addr 0xffffff7f8da18000, size 12288)
last unloaded kext at 11264041511655: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8da49000, size 57344)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AGPM 100.14.11
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleIntelHDGraphics 8.1.8
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelHDGraphicsFB 8.1.8
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.iokit.IOSurface 91
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
USB Device: Hub
USB Device: My Passport 0748
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
Thunderbolt Bus:
This was the top one.
Thanks
kennard -
I have 2 Macs - an iMac which holds my main iPhoto library and a Mac Book Pro which holds a subset of the library. How can I transfer photos and their metadata from the main library to the smaller 1 on the Mac Book Pro?
Link the two Macs together and use iPhoto Library Manager
Regards
TD -
Windows 8.1 installed on my Mac and now I am not able to open Apple OS. Mac is opening straight windows with out an option to open Apple OS. My Mac is running on the latest Yosemite OS.
Please also see Boot Camp: Set the default operating system.
-
someone please help me out, i really need my phone:(!
The update did not do anything.
AT&T cannot and will not do anything, they do not provide support for iPhones, Apple does.
The issue is not with the iPhone or iOS if you've reset network settings and tried forgetting the Wi-Fi Network, it is specific to the network.
Check the settings on the router, try disabling the security settings first... that will clarify the issue is not with the device but rather the Network. -
This problem has developed all of a sudden. I unplugged the computer from the charger and within minutes I got the message "Running on Reserve Power." When I plugged it in the battery percentage read 80%. After few minutes the green light on the charger was lit. The next day whne I got the same message I plugged it in and it showed 44%. Is this a battery issue? Or something else?
How old is your battery?
How many charge cycles does it have?
And, FYI, your question concerns your laptop, but you asked your question in the iMac forum. -
my desktop is not working when i open it all it does is show the color weal and it never gos away on my mac book pro how do i fix it?
It means, tentatively, that system files are missing or damaged and you will have to reinstall Snow Leopard. See the following:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/. -
Why is my Mac Book Pro so slow?
Hi my Mac Book Pro is running really slow. It takes ages to perform simple tasks such as opening apps and doing basic jobs. I have run a check on the computer using Etresoft and the results are pasted below. Can anyone see anything wrong or have any suggestions? I have run Disk Utility and all fine. I have also cleared out loads of files on the hard drive and moved to a external one. Thanks.
Problem description:
Slow mac when opening software and asking them to do simple tasks
EtreCheck version: 2.1.8 (121)
Report generated 19 February 2015 09:34:40 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 438
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 1:27:14
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.21 GB (218.55 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Freecom Freecom ToughDrive 750.16 GB
USB 2 (disk1s1) /Volumes/USB 2 : 750.15 GB (496.90 GB free)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.7.0 - SDK 10.9) [Click for support]
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.7.0 - SDK 10.9) [Click for support]
[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.7.0 - SDK 10.9) [Click for support]
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.7.0 - SDK 10.9) [Click for support]
/Library/StartupItems/ArcanaStartupSound/Resources
[not loaded] arcana.PRAM (6.1) [Click for support]
/System/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.4.20) [Click for support]
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.5.1 - SDK 10.7) [Click for support]
[not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.1.0 - SDK 10.7) [Click for support]
Startup Items: ℹ️
ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[failed] com.genieo.completer.download.plist [Adware! - Remove]
[loaded] com.genieo.completer.ltvbit.plist [Adware! - Remove]
[failed] com.genieo.completer.update.plist [Adware! - Remove]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
Flux Application (/Applications/Flux.app)
iTunesHelper UNKNOWN Hidden (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Dropbox UNKNOWN (missing value)
NIHardwareAgent Application Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Ghostery
NinjaKit
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Native Instruments USB Audio [Click for support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 100.66 GB
Destinations:
Time Machine Backups [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 100.66 GB X 3)
Top Processes by CPU: ℹ️
41% Live
12% WindowServer
7% coreaudiod
2% CleanMyMac 2
2% Adobe Photoshop Elements
Top Processes by Memory: ℹ️
674 MB Live
228 MB com.apple.WebKit.WebContent
146 MB CleanMyMac 2
64 MB mds_stores
60 MB Safari
Virtual Memory Information: ℹ️
83 MB Free RAM
1.29 GB Active RAM
1.31 GB Inactive RAM
1.05 GB Wired RAM
1.04 GB Page-ins
32 MB Page-outs
Diagnostics Information: ℹ️
Feb 19, 2015, 08:04:58 AM Self test - passedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Mac Book Pro Dead - Completely Unresponsive
First to give a little background info - my Mac Book Pro is 13 months old - I missed the Apple Care Deadline by a week due to a mistake on my part. Upon purchase I received 3 faulty machines prior to this one. I had put the deadline in my calendar based on when I got a functional machine, rather than my purchase date - my fault. I tried to beg Apple Care for mercy a mere 2 days after my actual deadline and just got passed from associate to associate until one would finally just disconnect me. (This happened 3 times).
On to the saga of last night. I'm working at home, running iTunes, Mail, and Photoshop. I'm working on a layout in Photoshop - nothing very taxing on the system at all. The only things connected to the machine were the power adapter and my Wacom tablet. As I was editing a photo, all of a sudden the computer just shut off. There were no beeps, no pops, no cracks, nothing. Just dead, gone, nothingness. I feared the worst immediately due to the no Apple Care. Unfortunately, I fear even more than my initial fears were accurate.
I'm writing this post to see if anyone has experienced anything similar and has come up with a solution. I've searched the forums but don't seem to find anything but the random shut off issue (which this doesn't seem to be as those systems would at least reboot).
So far I've tried:
1) removing the battery, and powering up using only AC power
2) resetting the PMU
3) leaving it over night without power connected and the batter removed and then re-connecting to AC power
Nothing has produced any results at all. Any help/advice is appreciated. I have a feeling that I'm pretty screwed as it seems like a power issue or a fried logic board - neither of which sound like cheap repairs.
Thanks much.
AndyWell, no official word yet, however there I do have news to report. The Genius at the Apple Store (Michael @ Ridgedale Mall, MN) was VERY helpful and reassuring that he didn't think it was a huge issue. He doesn't think its a logic board or anything that in depth - his initial thoughts were that a wire simply came loose and thats why it will charge, but we get no activity when the power button is pushed.
I also explained to him about my fiasco with even getting this machine in the first place (this is my 3rd machine - first two arrived damaged out of the box), and they had it on record that I had tried to buy apple care within the year time frame of when I actually received the satisfactory model (this one). Plus the fact that this is no where near my first Apple purchase and that ALL of my other products have AppleCare plans.
He gave me some pointers and told me to call AppleCare today and explain the situation, explain that I'd been misinformed from various channels, etc. Well it worked, and I now have AppleCare on the machine as of today.
I should know what repair is needed in the next day, and hopefully have the machine back early next week.
Needless to say this experience once again renewed my faith in Apple and the support they offer loyal customers. -
How do I sync more than one iPhone to my Mac book pro
Hi,
I want to sync my Wife's iPhone and my iPhone to my mac book pro, I also want to keep the two distinct as she has a 2
G 16 gig and I have the 4G 32Gig. When I plug either one in it shows up a iPhone, not Cindy's iPhone, and bob's Iphone.How to use multiple iPods, iPads, or iPhones with one computer
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Double click the name under Devices in the source list left side of the iTunes window.
Type in the name. -
Will a new 320gb hard drive work on a mac book pro 3,1
purchased new 320GB hard drive for a mac book pro 3,1. Old HD has link speed of 1.5GB, new HD transfers at 3GB. New HD will not boot up. Can link speed be changed on mac book pro 3,1.
Have you already initialized/partitioned the new drive? If yes, you've installed the operating system on it, and it doesn't boot? You've tried a safe-mode boot (hold the shift key when booting)?
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Why did my 17"Mac Book Pro loose its ability to output video through it's adaptors?
Why did my 17"Mac Book Pro loose its ability to output video through it's adaptors? I have S-Video, RC, and an HDMI adaptors that use to work and output video. At somepoint an OS upgrade stoped their functionality. Is this something I can correct? If so, any ideas as to a path to follow?
2011 and later MacBook Pros shifted to Thunderbolt.
Pre 2010 MacBook Pros may have a PRAM battery getting old.
One of these factors may exist. Not knowing the age of your MacBook Pro, I can't say for certain.
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