HT1551 when trying to rent a movie from itunes the message says "itunes store unable to process purchases try again later". Is this usual or am I doing something wrong
when trying to rent a movie on my new apple tv, a message comes up: "itunes unable to process purchases at this time. Try again later" Is this usual or is something going wrong?
Welcome to the Apple Community.
If you use the Apple TV for something else or turn it off it will erase whatever is on it's drive. If you are going to download content for later viewing you might consider doing it on the computer, downloads don't disappear until they expire and you can watch them as many times as you want.
Similar Messages
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When trying to rent a movie from Apple TV, I'm asked to verify my payment method. I don't have a credit card but I do have over $100 dollars in iTunes store credit. How do I get passed this in order to be able to rent movies again?
so i dont understand why i wouldnt be able to purchase the $14.99 movie (unless there's tax or something, but i dont think so?)
Yes, there is tax. -
when trying to sync my iPhone i get a message saying : iTunes can't sync apps to iPhone because the apps installed on the phone could not be determine. what is going on?
I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps. I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps. I updated the apps via iTunes and then synced again without an issue.
iPhone 4S / OSX 10.6.8 / iTunes 10.5.1 -
Can anybody help me with the above question? There doesn't seem to be an email address for simple queries about services that don't work!
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Any help would be awesome...I really don't want to reset my phone.
Thanks,Firstly, I should have typed speedtest.net previously.
Now that's an interesting comment you make, out of interest do you have any purchased HD movies in your iTunes collection, if so, do they play on the Apple TV with your new tv. -
I've checked the problem reports and solutions on my laptop and this is what popped up.
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.3.3
Application Timestamp: 4f14cc3d
Fault Module Name: iTunesMobileDevice.dll
Fault Module Version: 503.2.0.1
Fault Module Timestamp: 4ea63899
Exception Code: c0000005
Exception Offset: 0003a5d0
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Any help you could give would be awesome!For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
tt2 -
I am trying to rent a movie from I tunes to my iPad , but when I press rent nothing happens
I Am trying to rent a movie from iTunes to my iPad, but when I press to rent nothing happens
Welcome to the Apple Community.
Where's the movie from. -
I am trying to rent a movie from iTunes. It started to download in HD and I don't have enough room on my basic iPad 2. How do I cancel the download and re download it in SD?
Try downloading movie on your computer (iTune).
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hi i have the 1st gen apple tv and suddenly when trying to rent a movie i don't see the rental interface. i did a factory restore and now i see movie trailors and my movies but not rental option. any idea what could be wrong??
Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue. You can leave feedback for Apple at the link below.
http://www.apple.com/feedback/ -
When trying to rent a movie it comes up saying to verify my payment info, but all my info is uptodate, and I can't find a place to verify it...can someone please help?
Welcome to the Apple Community.
Use a computer to verify your info, make sure your address is exactly as it appears on your credit card account. -
HT204088 How do I verify a purchase in itunes when trying to rent a movie via apple tv?
How do I verify a purchase in itunes when trying to rent a movie via apple tv?
I have simply re-entered my credit card data after making the movie selection. It is a big nuisance to pull out the card and enter the numbers etc. including the 3 digit code. There must be a way to save the data for the Apple TV, but I have only had it for a few days and haven't figured it out.
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I tried to rent a movie from myY phone but nothing happened,will I be charged?
I tried to rent a movie from my phone but nothing happened will I be charged?
Go to the iTunes Store app. on the bottom, click on More, Click on downloads. If there's a download in progress it'll appear and you can see how far along it is.
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I bought an Apple TV and when I rent a movie, I get a display saying that no HDCP is available. How can I solve this problem?
Have you verified that your TV is HDCP compliant? Consult manual and/or post model so someone can check.
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Aloha All,
I'm trying to transfer my movies from my ipad to my itunes library. Some went through others didn't....why? Any help i get would be greatly appeciated...Mahalo Nui LoaHi, Yellow22.
If you are experiencing issues with Home Sharing, the article below has some helpful troubleshooting steps.
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
You may also want to take a look at this next article if you are migrating to a new computer and want to investigate some other options.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Cheers,
Jason H. -
When trying to find my ipod i get the message offfline. However I have it with me and it is connected to the internet and the find my iphone is on. Any suggestions?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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