HT1567 I am connected to the internet, but itunes will not connect, it does stated that I have downloaded and installedl, I don't know what to do.  Please help.

I downloaded and installed itunes, but itunes will not connect to ;internet (I do have internet.  I don't know what too do, can you help?

I'm having the exact same issue. I'm connected to the VPN, but I can't mount or otherwise connect to the shared drive. Did you ever resolve this?

Similar Messages

  • Hi, i can connect to the internet but mail will not download and i cannot open webpage ?? please help

    hi, i can connect to the internet but mail will not download and i cannot open a webpage?? any ideas

    Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • Hi, my Macbook says its connected to the internet, but it's not working.  It's about 2 years old and has been fine up until now.  Its the same internet provider and I have a work PC laptop that is connecting fine.  Any help greatly appreciated.  Liz

    Hi,
    My MacBook Pro won't connect to the internet, although it says it is connected.  The laptop is about 2 years old and up until now has worked fine.  My work PC laptop is connecting to the internet fine so I know it can't be the connection.   I've checked for Adware/Malware (just in case) via safemac and that all seems fine.
    I'm running OSX 10.8.5.
    Any advice would be greatly appreciated.
    Many thanks
    Liz

    Believe it or not, that article helped me find a temporary solution. After reading it I realized that the problem did have to do with my DNS settings. I had taken the DNS settings that my ISP gives me when I dial up and plugged them into the configuration for my AirPort card. This apparently caused a problem because, although my wireless network is always on, it's not always connected to the internet. So those DNS settings were invalid most of the time.
    I found that as long as I leave the area for DNS servers blank, the computer logs in normally. This further confirms my suspicion that something was trying to access the internet at login. I guess as long as I don't specify any DNS servers, the computer realizes it doesn't have an internet connection through my AirPort card.
    So I just created two network locations: one for when my network is connected to the internet and one for when it isn't. In the first, I kept my original DNS settings because they work as long as I have an internet connection. In the second I did not specify any DNS servers. This seems to work fine, but I'd still like to know what is trying to access the internet at login. I've disabled the automatic update feature in all my programs that have it, but that doesn't seem to help the slowdown at login. Does anyone know how I could figure out what program is trying to access the internet?

  • IMac connects to the Internet, but software will not.

    I am operating on Leopard 10.5.1 - my computer connects successfully via Airport wireless to the internet, but Safari, iTunes and Mail all are unable to connect. I have read throu previous discussions and done the following: deleted and recreated airport listing in network prefences, deleted system configuration preferences, rebooted router and restarted computer several times, spoken with Verizon tech at great length while working through their diagnostic process, and none of these efforts have been succsessful.
    Any additional help would be greatly appreciated.
    Thank you.

    Actually Airport>Ethernet ID & Ethernet>Ethernet ID will be different.
    The one FIOS router I'm looking at from Verizon does support Access control, not sure if you have that set on or or not.
    WAN Ethernet Light
    The WAN Ethernet light illuminates when the FiOS Router is connected to the
    Internet via Ethernet. If flashing, data traffic is passing across the port.
    WAN Coax Light
    The WAN Coax light glows steadily or flashes when the FiOS Router is connected
    to the Internet via coaxial cable.
    Internet Light
    When the Internet light glows steadily green, the FiOS Router is connected
    to the ISP (Internet Service Provider). If it glows amber, there is a physical
    connection to the ONT (Optical Network Terminator), but authentication has not
    taken place (i.e., no IP address is present).
    LAN Ethernet Lights (1, 2, 3, 4)
    The LAN Ethernet lights illuminate when the FiOS Router is connected to a local
    network via one or more of its Ethernet ports. If flashing, data traffic is passing
    across the port(s).
    LAN Coax Light
    The LAN Coax light glows steadily or flashes when the FiOS Router is connected
    to a local network via its Coax port.
    USB Light
    The USB light illuminates when the FiOS Router is connected to a device via a
    USB cable.
    Wireless Light
    The Wireless light illuminates when the FiOS Router’s wireless access point is
    turned on. If flashing, data traffic is passing across the wireless connection.
    http://support.actiontec.com/doc_files/MI424WR_Rev._E_User_Manual_20.9.0-&-20.8. 0_v3_GPL.pdf
    Can you connect an Ethernet cable & try the 192.168.1.1 IP for setup?

  • I have problem when i want to update ios 6 to 6.0.1 this message appear " unable to verify update , ios 6.0.1 faild verification because you are no longer connected to the internet" but my ipad is connected . Plz help me .

    I have problem with my ipad ,  when i want to update ios 6 to 6.0.1 this message appear " unable to verify update , ios 6.0.1 faild verification because you are no longer connected to the internet" but my ipad is connected . Plz help me .

    Not very helpful but I have the same issue. Plugging in and doing the update via. iTunes will probably work but I find that whole experience annoying (downloading apps not on the Mac, etc..)

  • When trying to install downloaded software I am prompted to connect to the internet but I already am connected and the software will not install.

    When trying to install downloaded software I am prompted to connect to the internet but I am already connected. This also occurs when trying to install an Adobe update.

    A cable modem always needs a complete reset whenever you change the device that it is connected to.
    To get your Internet signal restored, it will require at least one major step including the reset of your modem and complete network power cycle.
    If that is not successful, the second major step is to reset the AirPort Extrreme back to factory defaults and then combine the steps above again.
    Try this first:
    Push the reset button on the cable modem (if present) and pull the internal batter (if easily accessible)  then power off the modem
    Power off everything else on your network....all devices....order is not important
    Wait at least 20 minutes...longer will not hurt
    Make sure that the Ethernet cable from the modem is connected to the WAN port (circle of dots or world icon) on the AirPort Extreme
    Re-install the modem battery if it was pulled in the step above
    Power up the modem and let it run for 4-5 minutes by itself
    Power up the AirPort Extreme and let it run for 4-5 minutes
    Power up each other network device one at a time about a minute apart until everything is powered back up
    Check the network for proper operation

  • My ipod touch is connected to the computer but itunes is not recognizing it. help please !

    My ipod touch is connected to the computer but itunes is not recognizing it. I need help please. I've tried restarting both my ipod & the computer and also unistalling itunes and loading it again, nothing is working.

    Assuming you have a PC, start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good.  I can open on the web site but not from my mac computer

    My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good.  I can open on the web site but not from my mac computer.

    Maybe this: http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html ?
    Do you have a link to that document?

  • I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks

    I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks

    I'm having a similar problem ... just used my iPad 2 to purchase the Bourne trilogy and it downloaded fine but I did not try to play it right away.  Then I plugged the iPad into the computer and it downloaded the SD versions of the movie and I used iTunes to sync my movies.  Then I tried to play it and it said it could not open the movie.  I then did a full iPad restore and did a fresh sync and now I get the Cannot Opne pop up.  Did you ever find an answer to your question?

  • Ok I bought my iPhone 4S 5 months ago and these recent weeks I have had problems with the battery dying at 50% like completely shutting off meanwhile it has 50% battery I don't know what to do please help

    Ok I bought my iPhone 4S 5 months ago and these recent weeks I have had problems with the battery dying at 50% like completely shutting off meanwhile it has 50% battery I don't know what to do please help

    I couldn't find the edit button on my original post so I am posting an update here.
    I have gone through more apps and have had good luck on all but one more.  And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should.  On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much.  I will post a note in the app store to let them know.  I really like the Yahoo app better than the new stock app.
    I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine. 
    Starbucks app works as it should. 
    I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again.

  • I have purchased a new computer and authorized my iTunes with my Apple ID; however, my iPod Classic, which I have had for many years, will not sync hundreds of songs that I have purchased and says the device needs to be authorized.  Help!

    I have purchased a new computer and authorized my iTunes with my Apple ID; however, my iPod Classic, which I have had for many years, will not sync hundreds of songs that I have purchased and says the device needs to be authorized. 
    I have searched high and low and there does not seem to be a way to authorize the iPod Classic.  What can I do to sync my purchases to my iPod?  I have tried reformatting/restoring it as suggested.  It continues to only allow me to sync non-icloud/itunes content. 
    Help!

    What exactly happens when you try to sync?
    Was the iPod previous synced to another iTunes library/computer?
    Have you successfully synced from this iTunes library/computer before?
    If so have you done anything like update iTunes on the computer since it last successfully synced?
    Do the songs play in iTunes?          
    Does any media now sync to the iPod?
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod       
    Try syncing using the manual method                
    Managing content manually on iPhone, iPad, and iPod

  • Early this morning from my way to office when I plug my iPhone 3gs to my itrip in my car it is working fine. But when somebody called in my iPhone it suddenly turn off, and I can not turn it on again. I really don't know what to do, please help me?

    Early this morning from my way to office when I plug my iPhone 3gs to my itrip in my car it is working fine. But when somebody called in my iPhone it suddenly turn off, and I can not turn it on again. I really don’t know what to do, please help me?

    Early this morning from my way to office when I plug my iPhone 3gs to my itrip in my car it is working fine. But when somebody called in my iPhone it suddenly turn off, and I can not turn it on again. I really don’t know what to do, please help me?

  • Hello apple community i had just updated my iphone 4 to the newest ios version 7.0.6 and my iphone is getting no reception i don't know what to do please help me !!!!!!

    hello apple community i had just updated my iphone 4 to the newest ios version 7.0.6 and my iphone is getting no reception i don't know what to do please help me !!!!!!

    Hi Shohambox,
    Please the first thing you should do is to restart your device. Go the sleep wake button and hold down on it for 4-5 seconds waiting for the 'slide to shut off' message to appear. Once the device is turned off go ahead and restart the device. If this does not resolve the issue then go to the area on the front of your device to the app that reads 'settings' from settings>general>reset>reset network settings. Clicking on reset network settings will not erase any data only will reset the network settings apart of your iphone., Once the reset has completed you will then need to go back to settings to wi/fi and plug in the name and password of your wi/fi prior to using it.
    Good luck, Friend.

  • My 16gb 5th gen iPod Touch says it is connected to the internet, but it is not. What do I do?

    Please help me.  I have iOs 7. I tried going on safari but I says I'm not connected to the internet. I went to settings>wi-fi and then my router is displayed under the switch to turn on and off the wi-fi. Here is a picture : (It's in French)
    What do I do to be able to use the internet?
    Thanks

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • After upgrading iTunes on My win8 laptop i cannot sync. My iPhone 4s and My iPad. iTunes telts me to connect to the internet , but i am already connected. It seems as if iTunes is not installed correctly.

    After upgrading iTunes on My win 8 laptop, i cannot connect to iTunes store. iTunes vil tell me that I must connect to the internet. I also have problems When i try to
    Sync. My iPhone 4s and My iPad, please help

    Hey ethrib!
    I have a couple of articles for you that will help you troubleshoot these issues. First, here is an article that will help you troubleshoot your connection to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Next, here is an article that may help you troubleshoot this issue with your iOS devices not being able to sync:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

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