HT1567 I can't import an audio cd to itunes to add to my library. I ran a diagnostics test and it had a red light next to: Unable to access audio cd. I am wondering if anyone else has had this problem and if there is an easy solution?

I can't import an audio cd to itunes to add to my library. I ran a diagnostics test and it had a red light next to: Unable to access audio cd. I am wondering if anyone else has had this problem and if there is an easy solution?

Satellite L675-S7113 Specifications (PSK3AU-07C02S)
Satellite L675-S7113 Support Page
rwls wrote:...since I got it 3 years ago I've been unable to burn an audio CD from ITunes or Windows media although it worked once after the computer had been shut off for awhile..and didn't find the problem until after my warranty had expired...
From your statements above, it sounds like you never tried to burn a CD for at least the first year that you owned the laptop, as it had a one year warranty on it. While you might have used it frequently to install software,  play DVDs, Blu-Ray disks, etc, that's unclear from your statements. Nonetheless, it might just be dirty-dusty. So, before deleting-uninstalling any software, and given they're cheap, try a CD-DVD Cleaner Disk first and see if that resolves your problems.
Let us know what happens. Good luck.
Mike

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