HT1657 cannot resume downloading movie rental.  it just says download error

Cannot resume downloading a movie rental.  It just says download error

Hello, willywon. 
Thank you for the question.  Here are a couple articles that will help you troubleshoot the iTunes Store. 
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/TS1583
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/TS1424
If you received a specific error number or message and the articles above do not resolve the issue, please reply with the specific error that you are receiving. 
Hope this helps,
Jason H. 

Similar Messages

  • HT1657 Cannot find my movie rental

    Dear community
    I cannot find my rented movie. Tried signing out then signing back in (as suggested on some forums), still nothing appearing. I know the purchase went through as it's showing in my list of purchased & paid items in my itunes account. When trying to re-rent it I am again informed it is already rented. How do I retrieve the movie rental?
    Thanks for any tips here...
    Valerie

    Thanks King, I am quite familiar with the rental process and usually the movies do land in that section.
    With some patience & some desperation! I ran a full-search of my computer with the name of the movie downloaded...
    and there you go..seems it landed in the wrong internal folder hence was never picked up by itunes in the 'rental' section...go figure... Had to copy paste it and sign back into itunes to finally see the movie.
    So this is now solved!
    Thanks again

  • Cant download a rental keep on saying download error, heaps of memory left, have sync , have shut down and still wont download to my ipad 4 gen.

    Im having tourble downloading a movie that I have rented and paid for. It appears on the ipad but tells me there is a download error, tap to retry. I have done this and still nothing.

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • Where on my computer do I access the iTunes movie rental that just downloaded?

    Where on my computer do I access the iTunes movie rental that just downloaded? I can't find it anywhere . . .

    In iTunes choose the 'Films' display then click 'Rented' in the bar at the top.

  • HT1657 I cannot open my movie rental.

    I cannot open my movie rental.  I found it in my Videos app, but it keeps telling me to go to Downloads first to download the movie.  I cannot locate it anywhere-in my iTunes account, or anywhere else I can think of.

    What did you rent it on ? If on your computer's iTunes then it should be in the Movies part of your library (is there a 'rentals' tab on that with the film in it ?), if an iOS device then it should be in its Videos app.

  • HT1498 we have rented and purchased movies to use but cannot get them to play - just says loading error try again later. Does anybody know what we are doing wrong?

    we have rented and purchased movies to use but cannot get them to play - just says loading error try again later. Does anybody know what we are doing wrong? We have managed to get it to work a couple of times but that is all

    Welcome to the Apple Community Tarskforce.
    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
    The following article(s) may help you.
    Troubleshooting Wi-Fi networks and connections 
    Recommended Wi-Fi settings
    Sources of Interference
    Wifi Diagnostic Software (for Mac users)

  • How do I restart my download for a movie again, it just says waiting

    How do I restart my download for a movie again, it just says waiting

    That usually doesn't happen (unless you do not use automatic login) unless you boot into Safe Mode. When prompted do you enter your admin password? What happens when you do that?

  • HT1390 How long can you keep a movie rental, once it's downloaded? Do u need wifi to watch it?

    How long can you keep a movie rental, once it's downloaded? Do u need wifi to watch it?

    As long as it's been fully downloaded then you shouldn't need to be online in order to watch it.
    As to how long you have to watch it, from here :
    You have 30 days from the time of rental to watch your movie, and 24 hours (in the US) or 48 hours (elsewhere) after you've started viewing to finish it. Once the rental period expires, the movie will disappear from your iTunes library.

  • HT1848 Recent movie rental on PC is getting error code that it has already trasferred to another device.  When trying to download to IPad

    Recetn Movie rental on PC is getting error cose that it has already transfered to another device

    See the following  -
    Creative Cloud Help / Error downloading Creative Cloud applications
    http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

  • TS1424 itunes is "processing" a downloaded movie rental for the last 30 minutes. Should I reset or wait?

    itunes is "processing" a downloaded movie rental for the last 30 minutes. Should I reset or wait?

    Why am I not surprised nothing is happening? POS!

  • HT4095 i'm trying to rent a movie on my iPad. It won't fully download...It just says 'processing". It's been processing for 3 hrs.

    Sorry for the long title. First time on this forum.
    as mentioned, I can't get the rented movie to download....just says "processing".
    Any help?
    Thanks.

    See
    Check your USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
    If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
    To narrow down the issue, you can also change up your hardware:
    Use the USB cable that came with your device, or a different Apple USB cable.
    Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
    Try a different computer.
    If necessary, resolve any further issues with the USB connection, then with your security software.
    If you're still seeing the error message, check for hardware issues by following the next section.
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • TS3297 Error when downloading movie rental

    Error when downloading movie rental. I have been charged $2.99 and haven't been able to download the movie

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • HT1725 I have paid for a movie rental, when trying to download but wifi got interrupted , therefore I can't see the movie in the download section , it's disappear and I have paid for it , how can I find the movie and continue the download ?

    I have paid for a movie rental, when trying to download but wifi got interrupted , therefore I can't see the movie in the download section , it's disappear and I have paid for it , how can I find the movie and continue the download ?

    In the "Store" menu, click "Check for Available Downloads"

  • I have a droid DNA by HTC and cannot download apps anymore, it just says installing and goes on forever

    My droid DNA will not download apps anymore, it just says installing and goes on forever

        Alan5,
    We want you to take advantage of getting new apps on your phone. Do you get an error message? What software version is the phone on http://www.verizonwireless.com/support/knowledge-base-68530/? How much memory does your phone have currently http://www.verizonwireless.com/support/knowledge-base-67366/?
    SandyS_VZW
    Follow us on Twitter @VZWSupport

  • Hi, I just downloaded iBooks and I downloaded a book but i wanted to get the hunger games one and they dont Havre it so I erased the app and when I wanted to download another one it just says waiting and it does nothing , CAN YOU HELP ME!

    Hi, I just downloaded iBooks and I downloaded a book but i wanted to get the hunger games one and they dont Havre it so I erased the app and when I wanted to download another one it just says waiting and it does nothing , CAN YOU HELP ME!

    Don't know if there is an option make the download window stay up, but you can bring it back with Ctrl+J then right-click on the download to open the folder it was downloaded to.
    * keyboard shortcuts -- http://dmcritchie.mvps.org/firefox/keyboard.htm
    Where files get downloaded to is in your '''about:config''' settings.
    * [http://kb.mozillazine.org/About:config About:config - MozillaZine Knowledge Base]
    * [http://kb.mozillazine.org/About:config_entries About:config entries - MozillaZine Knowledge Base]
    check out variables beginning browser.download.

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