HT1657 i tried to rent a movie but it did not work and i was charged away. How can I have charges reversed?

Hello,
I tried to rent a movie but it did not work and I was charged away. How can I have charges reversed?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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TS1453 Hi, I bought Apple tv traying to rent a movie but there problem with itunes, and there is on apple tv don't have my country. could you help me please how can I solve this problem?

Hi, I bought Apple tv traying to rent a movie but there problem with itunes, and there is on apple tv don't have my country. could you help me please how can I solve this problem?

Whinston,
I live in Azerbaijan. Recently I bought apple tv in New York. When I come back to my country tried to rent movies from my country but couldn't find my country name on apple tv menu, so there is a problem I don't know how to fix it. is there have another way to take a rent movies?

I have a ipod classic 160GB , the problem with it is that it is dead no respond at all, i even tried to do a hard reboot, i tried to connect to itunes but it did not work, if somebody has a solution please let me know! the screen on the ipod shows nothing

I have a ipod classic 160GB , the problem with it is that it is dead no respond at all, i even tried to do a hard reboot, i tried to connect to itunes but it did not work, if somebody has a solution please let me know! the screen on the ipod shows nothing........

This is the iPod touch forum. I will request that you post be moved to the iPod Classic forum.

When I choose to open a new tab from a website, such as facebook, it always opens it in a new window. How do I change this to just opening a new tab. I tried changing the tab settings but it did not work

When I choose to open a new tab from a website, such as facebook, it always opens it in a new window. How do I change this to just opening a new tab. I tried changing the tab settings but it did not work. I did not have the problem until I started using firefox 4.

It is probably a JavaScript link.
You can probably force it where you want it with a keyboard shortcut
either "Ctrl+click" or "Ctrl+Shift+click". see
* Firefox and other Browser Keyboard Shortcuts (Comparison Table) http://dmcritchie.mvps.org/firefox/keyboard.htm
''Did that work?''
Some styles that provide a warning as to the type of link:
* No Follow links, mouseover id of other links - userstyles.org http://userstyles.org/styles/10987
* Change cursor on some links with JS. - userstyles.org http://userstyles.org/styles/233
* Link Warning - Themes and Skins for Mozilla - userstyles.org http://userstyles.org/styles/1301
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HT201272 I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I

I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I get the refund on them?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4914 I turned on iTunes Match, and subscribed; but it did not load all of my library. How can this be corrected so that I can recover all of my library?

I turned on iTunes Match, and subscribed; but it did not load all of my library. How can this be corrected?

iTunes Store: Subscribing to iTunes Match
After looking through the above link, and still doesn't help then try this below:
> iTunes Content: Downloading past purchases from App Store, iBookstore, and iTunes Store
> Non-iTunes Content: Transfer them from a different iDevice or from USB flash drive and/or external hard drive.
I don't use iTunes Match so I don't really know.
Message was edited by: keeferaf

HT4061 i had my ipad stolen on monday. I set it to remote wipe when next switched on. It came on yesterday and was wiped, but it did not tell me its last location. How can I find this out.

i had my ipad stolen. I set it to remote wipe when next switched on. It came on yesterday and was wiped, but it did not tell me its last location. How can I find this out.

I beive that its too late now if the iPad has been wiped. The means of communicating with the device has been reset so there's no talking to it now.

HT1657 I tried to rent a movie but it didn't download successfully. However I got charged. How do I get a credit for this rental?

I tried to rent a movie through iTunes for my iPad, but it didn't download successfully. However I still got charged. How do I get a credit for this rental?

Morning mjvzang,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps,
Mario

HT201415 I was randomly disconnected from my WIFI and i went to the troubleshooting page, but that did not work and it won't let me chat with apple support. Please help.

I was recently disconnected from my WIFI and it wont even budge to turn it back on. I tried the troubleshooting and that did not work. Apple won't connect me to tech support and i could really use help. Please.

Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store

I bought a book but it did not download. I was charged for it.

I just purchased a book but it stopped downloading. I was charged for it, however. It said there was a problem with the graphics. How do I get my book, or a refund?

Did you try again?
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

I tried to print file from my ipad, but it did not work and i wonder why?

Hello, I just purchased Photosmart Prem C310, set it up and have no problem to printed from my IPad, but today I tried to print some files and nothings work, no error messages either. Can you please help? Thanks, Siuway

Hi Siuway,
I'm sorry you're having this issue but I have some steps that might help.
1. Unplug your network's router, then the printer, and turn off the iPad (in that order).
2. After about 60 seconds, plug in your router and when everything is ready (steady lights on the front), plug in the printer and turn on the iPad.
3. Try printing the same documents again.
Please let me know if this works or not. If it doesn't, I have some more steps we can try.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

B noir I tried what you told me but it did not work

Hi. i tried moving the usbappl.sys folder into the desktop and i unistalled itunes and reinstalled it but all this did was make it so my ipod would not connect to the computer, is there anything i can do about this amds problem ? ( Refer back to my first post if you cant remmember called "Itunes/ apple mobile..." )

This is the iPod touch forum. I will request that you post be moved to the iPod Classic forum.

HELP. I have no sound on iPhone 4S. No problem until today. I searched this site and tried some of these solutions, but they did not work. Is this an Apple problem?

Sounds on my iPhone 4S just mysteriously disappeared today. They were gone when I woke up this morning. It's like somebody sneaked in the middle of the night and stole them. How do I get SOUNDS back on my iPhone. I searched several sites and read solutions from blowing air into connection port to putting phone in freezer. HOW do I get sounds back. I do not use headphones or any attachment for my phone. I do not download movies, music or games. I only use it for phone, texting and surfing the web. Any suggestions for getting sounds back again? THANK YOU.

Also try:
1. Resetting the SMC > Resetting the System Management Controller
2. Resetting the PRAM > Resetting your Mac's PRAM and NVRAM
Then perhaps while you have it off and disconnected from the power, give the output jack a quick shot of electronic cleaner, then run a jack plug in and out a few times and follow up with a short blast of dry air.
Message was edited by: den.thed
Didn't see your 9:49pm reply until after I posted.
Hey that's great... Your welcome!

My iTunes doesn't work. When I try to open it, it juste shuts down. I tried shutting down my ipod, but it did not work. Please helpe me!

Help me!

http://www.digitaltrends.com/mobile/ios-7-problems/
OIf still problem:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Store and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT204053 I want to use my cloud on my new iPad, but I did not set it up at first. How can I activate now?

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Go to Settings>iCloud, sign in with your Apple ID to create your account, then turn on the data you want to sync with iCloud. Also turn on My Photo Stream and Photo Sharing in Settings>iCloud>Photos if you want to use photo stream, Find My iPhone and iCloud Backup in Settings>iCloud>Storage & Backup if you want to use these.

HT1657 i tried to rent a movie but it did not work and i was charged away. How can I have charges reversed?

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