HT1665 'Charging is not supported on this appliance'

I recently upadted to ios 6. I am getting intermittent connection to itunes by usb and this errror when trying to charge by connecting to either my laptop  or charger

Clean iPhone charging port with clean dry toothbrush. See if better. If not, try different USB Cable. See if better. If not, clean again with toothbrush and small amount of Isopropyl Alcohol.

Similar Messages

  • Error message charging is not supported with this accessory

    I have an iPhone 3GS from Jul 2009. Fully updated. I normally charge it using a USB port on my MacBook Pro so it also syncs at the same time. This week began getting an alert on my phone which said "charging is not supported with this accessory". I resolved initially by unplugging/replugging the cord. In all cases the phone had been charging for some time before the alert appeared. In most cases the phone was sitting on the same surface as the macbook and had not been moved since beginning charge.
    The only support document I can find refers to firewire and does not apply to my device.
    Since starting this week it is happening more frequently and may require being re-connected several times.
    It is still intermittent issue but I depend on my phone.
    Thank you for your assistance

    I just found some on eBay for about 1.99 each with free shipping and ordered about 6 of them from the seller, I think they came from China so it takes a couple weeks. So far I never got a bad cable, but if you do use eBay please check their feedback to make sure they have a history of delivering quality cables and working cables. Always pay using PayPal if possible so you don't lose your money. There are online sites like Meritline and such that have cheaper cables for direct sales with PayPal checkout and free shipping.
    I use the 6' cable in the car, so I don't have figure where to put the iPhone or iPod when plugged into the stereo and it is helpful to have them when trying to charge when the plug is being a dresser or something when I travel.
    I also like the retractable cables ($0.99)
    I also have the Scosche FlipSYNC Keychain cable too, a bit expensive, but you always have a cable with you just in case.
    Message was edited by: cls24

  • My ipod touch 3rd gen doesnt work on usb charger but on dock it says "Charging is not supported with this device" How do I fix it?

    I'm taking it in to get it looked at but will they cover this? And is there a way to fix it before I take it in. I'm still under the 1 year warranty plan. My friend said that they might exchange it. It's a 64GB and I use it for a lot of things like my picture, music, contacts, and email. It's got scratches on the back but other wise its ok the screen isn't cracked or scratched.
    I have a usb charger for it but when I plug it into the PC or my wall charger it won't charge. It just says  "Charging is not supported with this device". It even says that sometimes when it's not charging. But it works on a dock station like my clock or radio.
    Also my home buttom won't work unless I press down real hard. This scares me because I'm afraid I wil persss it too hard and break it even more.
    Please help.

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • What does this message mean Charging is not supported with this device?

    What does this message mean Charging is not supported with this device?

    You've gotten 2 good answers already, but there's a key assumption in both that you got the message when connecting the iPhone to some other device. If this is the case you can get an adapter in the Apple online store that will allow charging from older devices.
    If, however, this message appears when you are not connected to anything the problem is dirt or moisture in the dock connector at the bottom of the phone. Clean it with a dry toothbrush or air blast.

  • Why does my iPod(3rd gen) say charging is not supported with this accessory even though its not plugged in?

    I was eating breakfast one morning playing a game on my iPod and it slipped out of my hand and into my cereal bowl. So immediately I took off the case and put in a bag of rice for a day and a half to let it dry out. Then when it started working again (thankfully) a notification popped up saying charging is not supported with this accessory after I unplugged it from the wall. So I thought nothing of it and pressed dismiss. Now when ever I wake it up, instead of my wallpaper popping up in the lock screen that stupid notification does. How can I get rid of it? Also my home button doesn't work anymore so I have to use asisstive touch instead. How do I take a screen shot without the assisting touch menu in the way? Thank you.

    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
      Apple - iPod Repair price

  • HT1476 Charging is not supported by this accessory?

    I'm really frustrated because I have tried every possibly way to fix my iPod Touch fourth generation. There are two things wrong with it and I have already purchased things to fix them- a home button and a new charger. I am not sure this new charger will work because my sister just got an iPod with a new charger. I tried that on my iPod and it did not work. It shows the bolt with the red connector thing (iPod is off) but it does not turn on after being connected for 20 minutes.
    I don't know what to do. I've already spent over $50 to buy things to repair it, so I don't want to spend more money on Apple. I don't have any protection plan for it. I've only had it since April 2011. Anyone know a fix I'm not trying? Thanks!
    P.S.: It turned on once, but displayed the message "charging is not supported by this accessory." I have used four of our different USB cables with no luck. When I plugged my iPod in when it was on, iTunes came up but it did not sync or charge. Please help!!!
    I have the most recent version and I do not think restoring will fix it...

    - Try restoring the iPod, first from backup and then try to factory settings/new iPod to rule out a software problem.
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and broken or cracked plastic.
    - Could you have damaged something when you took the iPod apart and replaced the Home button?

  • HELP!!! "Charging is not supported with this accessory" suddenly happening CONSTANTLY with iphone 4

    Suddenly without warning my IPhone 4 has been giving me a "charging is not supported with this accessory error" every time I plug it into ANY charging device.  That means my car charger, USB to the PC... USB to a macbook pro... Directly to the wall with the included charger, etc.  It doesn't matter.  I guess I'm past the 1 year warranty so Apple is not any help.  Essentially I'm supposed to accept that my $200 (with a contract) phone has a 1 year life span and that I should be completely fine with it becoming useless out of nowhere.  Here's some facts.
    #1 - It has nothing to do with 3rd party accessories.  One day it was working... one day it wasn't. 
    #2 - I cleaned lint out of the charging port on the phone.  That was the first thing I tried. I used compressed air to blow it out, I used a soft bristle tooth brush...  It's lint free.  It has nothing to do with lint.  I understand this is the most likely cause of the problem.
    #3 - When I plug it into a PC or macbook via USB, I'm able to access the IPhone 4 like I ALWAYS have.  In other words, I can see pictures, I can back up the phone, I can restore the phone, I can transfer music, sync, etc.  So this would presumably rule out the idea that it's the dock connector, right?  Why would USB work, but the charging function will NOT work?
    #4 - On that note, I was able to update the software to the latest version 5.1.1.  That was one of the first things I tried.  No dice.  I still get the "charging not supported with this accessory" error literally every time I plug it in with a yellow triangle icon... Seen here for example: http://tapatalk.com/mu/4c5f44af-af20-d86c.jpg .
    #5 - So since it's not charging, the phone inevitably dies.  Here's the weird part... if I leave it plugged into the wall/pc/mac/car when it's dead... eventually it will charge enough to turn back on.  But once it's back on... that **** error will pop back up, it will stop charging... and inevitably die again.  So then... that would suggest that it actually IS capable of taking a charge... it's just that something in the software is preventing it from charging when the software is active, no?  Am I off base here?
    #6 - So I decided I'd take it to the genius bar to have them look at it.  Right before I did that, I got the brilliant idea to try using an alcohol swab on the dock connector just to make sure it was super duper extra clean.  Oddly enough, it suddenly started working without the error.  It was working on every charger I tried.  Wow.  I thought I had fixed it.  A day later it started happening again, though.  Bizarre.  I've tried the alcohol swab thing again and it didn't make a difference... maybe it was just a fluke.... the one day I take it to the Apple genius bar and it works.  Go figure, right? 
    #7 - The only helpful thing the tech at the Apple Genius Bar was able to tell me was that the phone did NOT have any kind of water damage.  That rules that out.  No water damage in the charging dock OR the headphone jack.  So there's that.
    #8 - Since it's no longer under warranty... I took it upon myself to buy a replacement battery via Amazon.com and installed it myself.  Didn't make a difference... still the same error.  
    What, if anything, can I try?  Could it really be the dock connector?  Should I try replacing the dock connector?  Is there any software-related thing I can try?  Has this happened to anyone else?   Apple has essentially told me it's my problem.  From my perspective... any product that randomly stops working a little over a year is a faulty product.  I'm not pleased at all.

    Tried at least 6 different cables.  It isn't the cable.  All of them worked one day... then stopped working the next day.  My girlfriend has an identical Iphone 4 and all of the cables still work for her. 
    Interesting point on the data and power using different pins.  So your suggestion would be to replace the dock connector?  Found this on Amazon: http://www.amazon.com/Apple-iPhone-dock-connector-cable/dp/B003UGVOO2/ref=sr_1_1 ?ie=UTF8&qid=1338277549&sr=8-1 ... and found a tutorial online:  http://www.ifixit.com/Guide/Installing-iPhone-4-Dock-Connector/3147/1#.T8SG_sXWu -o  ... Sounds like that might be my best bet here.
    It's just odd to me that the phone gives me that error and refuses to charge... then inevitably dies.  But once the phone is dead, it starts charging enough to actually turn back on.  Isn't that slightly odd? 

  • My iPod touch 4G suddenly pops up with 'charging is not supported with this accessory' no matter what cord or source I use. It worked fine for months before this. What can I do?

    This is crazy!  I love my iPod but it suddenly has a charging issue. Please HELP! I had absolutely no problem charging it for 7 or 8 months. Then last week I started getting an error message every time I try to charge it. I used to be able to charge it through my PC, PS3, wall adapter or car adapter. Now I get this message no matter where I try to charge it or with what cord! It says, 'charging is not supported with this accessory'. It happens after about 3-5 min of charging. Then I have to unplug it and plug it back in to keep charging it!  How or why did this happen and how do I fix it?

    If you did not do a reset of your iPod please try that (you will not lose any data)
    Reset iPod touch:  Press and hold the On/Off button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
    If this does not work inspect the opening in your iPod where the cable connects. Look for any debris and clean it (a magnifying glass may be required).

  • IPod Touch 4G "charging is not supported with this accessory"

    My iPod Touch 4g has been getting the message "charging is not supported with this accessory" ever since iOS 5, and I just recently updated to iOS 6.
    I currently use an Apple brand charging cord and a 3rd party charging cord, and none of them work.
    I've been looking around in forums and there have been several temporary fixes that haven't worked for me, such as:
    - closed all apps
    - purchased a new cord
    - did a hard reset
    - updated USB drivers
    - updated iPod Touch driver
    - updated iTunes( just covering all bases here)
    - plugged my iPod in several other computers
    - tried putting it in airplane mode, then turning the iPod off, and then plugging it into the computer
    - and cleaning out the dock with compressed air as well as the USB ports on my computer
    Does anyone with a permanent solution? Because this is starting to get very irritating...

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • HT1476 Message: charging is not supported by this accessory. Tried 3 charge cords, blew all clean with air, no phone charging icon.

    Trying to charge the iphone 3.  When connecting charger, receive message " charging is not supported by this accessory".  Three chargers tried and do not work.  Blew all connectors clean with compressed air.  Battery charging icon does not show when plugged in and phone slowly losing power. 

    Clean iPhone charging port with clean toothbrush and small amount of Isopropyll Alcohol. Clean very well especially on top of the midrib which is where the pins are.

  • I just got a ipo 4th generation and it keeps saying charging is not supported witht this accessory

    it keeps saying charging is not supporte by this accessory

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Sudden issue: Charging is not supported with this accessory

    Hello -
    I've had a 32GB 3rd generation iPod Touch since right around the new year. It's worked nearly perfect since January until today, when I plugged it into my PC to charge. I got the error "Charging is not supported with this accessory".
    This seems odd to me since it's charged just fine on this machine for the last five months. I tried using two different cords, tested it on my wife's Mac and a dock we have in the kitchen, which in both instances it worked just fine. I tested my wife's 2nd generation iPod touch on my computer and it worked just fine. It's just MY iPod that isn't charging at my computer all of a sudden. I can access it via iTunes, it just won't charge.
    I also tried blowing out the connector pins with some compressed air. I have a USB hub which I usually plug this into and I tried it both plugging directly into my USB port AND the hub and neither worked. I also had two USB cords, both from Apple (one of which had never been used before) and it still won't charge at my computer.
    The only thing I can think of is I recently updated my iTunes, but I don't know why that software would affect whether or not the iPod charges.
    Any help would be greatly appreciated!
    Thanks!
    Jer

    No, I appreciate your asking but we only have two iPod's, both are touches, and I had been using the same cord for both with no problem for the last five months. I did try both cords I had though to no avail. I wish it were that simple!
    So many people have commented about this particular error but it seems like very few people have had it actually happen suddenly after months of use with no problem. So frustrating.
    Luckily I can still charge it with the same cord on my wife's computer with no problem or the dock we have in the kitchen. I just want to know why it has suddenly decided to stop charging on my computer.
    Thanks!

  • !Charging is not supported with this device! When using original charger.

    My iPhone4 suddenly won't take a charge. Because I carry it in my pocket, I suspected there was a lack of conductivity. I used air to clean the slot and a small plastic pick. Some dust bunnies came out of the slot and I plugged it in to charge. I got the message, "!Charging is not supported with this device!" This didn't make sense, because I was using the same original charger that I've been using for 2 years.
    Any suggestions?

    The dock connector may be damaged or the cable may be damaged, try a different cable.

  • "Charging is not supported with this acessory" opped up out of the blue

    I left my phone charging after i woke up, took it off when it was 100% and went to work. When i came back home, i plugged it again and the "Charging is not supported with this acessory" error popped up. I was using the same cable and wall charger i always used, the ones that came with my 3GS, and they were working for sure, since i had them charge my phone sooner today. When i plugged it on my PC, it synced but the charging error persisted. Tried to reboot the phone, alredy did it 4 times, no sucess either.
    I tried another 3GS cable and wall charger, up to no succes. Now, after these trials, iTunes isn't even recognizing my 3GS and i'm out of ideas.
    Can i get any help or will i have to make a trip to appstore?

    Dusted off both ends of the cable, the iPhone charger hole, the carger USB hole, all my USB ports, cleaned everything, still no sucess.
    Tried my cable and charger with another iPhone 3GS, worked normally, switched to mine, boom, the same error.
    I'm sure that the problem is with my phone, but i want to know what is causing this problem or what could possibly solve it?

  • After update my iphone 4, I have problem charging my phone. It will always display Charging is not supported with this accessory

    After update my iphone 4, I have problem charging my phone. It will always display charging is not supported with this accessory. What happen to iOS 5, how come it can register my charger?

    I have a 3Gs and I cant charge my iPone with any of my non Apple charges such as my Logitech stereo since I upgraded to IOS5... what did Apple do?
    /M

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