HT1688 I tried to update my iPhone 5 this morning with the new software update and now it won't turn on. When I plug into my itunes account, it says my phone is in recovery mode. Was working perfectly prior to the attempt to update. How do I fix this?

I tried to update my iPhone 5 this morning with the new software update. Now my phone won't turn on. When I plug into iTunes, it says that my phone is in recovery mode and that it needs to be restored to factory settings. Is there a way to fix this without losing my settings? Why would this happen on a software update?

Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point.

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HT5163 I turned my iphone off when visiting the doctor's surgery and now it won't turn back on. It had 73% battery left and I have tried connecting it to my computer with USB but nothing happens. I have taken out and replaced the sim card too. Any sugg

I turned my iphone off when visiting the doctor's surgery and now it won't turn back on. It had 73% battery left and I have tried connecting it to my computer with USB but nothing happens. I have taken out and replaced the sim card too. Any suggestions

If wjosten's tip doesn't work try plugging it into a USB charger (not through your computer), wait about 30 seconds and it should come on. If it doesn't remove the cord from the phone and keep trying this. I've had this same issue and found a combination of the reset & charging cable tends to work. Sometimes it takes about 5 minutes for the phone to respond.
Best of luck.

I updated to the new software today and now in having several problems! Lost all my contacts. Anytime I try and back up to iCloud it says it can't be complete and now I get a cannot connect to store message. Help!

I updated to the new software today and now in having several problems! Lost all my contacts. Anytime I try and back up to iCloud it says it can't be complete and now I get a cannot connect to store message. Help!

Something in your backup may be corrupt. Try wiping it and setting it up as a new device, then sync your apps, data and media back to it from iTunes. DO NOT resotre from your backup. If the problem is contained in the backup, it will bring it right back again if you restore.

TS1363 i phone 4s in recovery mode not working cut off from the planet

does anyone out there know how to resart when the i phone constantly asks to be plugged into i player and i player asks for you to get out of recovery mode?

Hello agardner37701,
I found some steps you can take when your iPhone is not recognized by iTunes when in Recovery Mode. I recommend reviewing the steps in the section titled "If the device is not recognized while in Recovery Mode" under step 5 in the following article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

I tried updating to 7.1 but it said to connect to iTunes which is saying my phone is in recovery mode.

How do I get it out of recovery mode so I don't lose everything?

THe only way to exit recovery mode is to restore. You may find a 3rd party company willing to charge you 3 arms and head to get your data off. If you have backups to iCloud or iTunes, you can restore from those backups or sync your data back.

I was updating my iPhone 5S, suddenly the screen went black and now it won't turn on. Plugged it into my computer and it said "USB Device not recognized..." HELP!!

I just went to update my iPhone 5S as it asked me to, and it got to the point with the apple logo on the screen and the black loading bar underneath, but then the screen went black and the phone now won't turn on? I went to plug it into my computer and it said "USB Device not recognised"..
PLEASE HELP ME! It's 1am here in england, I need to be up at 6am for work and won't be able to get up without an alarm... my only option is so stay awake!

Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?

IPhoto does not let me view my pictures before freezing up. I updated to the new version today and now it won't even fully open the program before quitting unexpectedly.

I have a laptop with iOS 10.9.3 and today I upgraded my iPhoto to version 9.5.1. When I tried to look through my pictures, I would click on an event and then click one of the picture thumbnails to see it larger, it would slow down and then show that picture, but it wouldn't let me scan left or right, and it wouldn't let me back up into the screen of thumbnails. After updating iPhoto, I can't even run the program. It opens a gray window and shows the thinking wheel, then the program quits unexpectedly. I also tried restarting the computer and that didn't work.

Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete the contents the following folder:
User/Library/Containers/com.apple.iPhoto
3 - reboot, launch iPhoto and try again.
NOTE: For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
where you can check the Show Library Folder checkbox.

Dropped my iphone 4 from about 1 1/2 feet and now it won't turn on. I have tried holding the home and sleep button for 20 seconds but still nothing happened. Please Help!

I have tried holding the home and sleep button for 20 seconds but still nothing happened.I have had this phone for 1 year and 10 months and I have never had any problems like this. Please Help!

it likely need repair
first you can try to connect it to AC though and try the home + powerbutton again

I downloaded the new InDesign 2014 and now it won't open on my computer. i run on a Windows machine. Has anyone had this happen?

I really just need to know how to get it to open. I have created files in CC that now won't open, saying they were created in a newer version... which they weren't. i thought the remedy would be to download InDesign 2014, but i can't even get it to open on my computer. Any advise is welcomed.

The CC installers often fail to set permissions correctly on the preference folders. Are you getting an error message to that effect?
If so, find the folders -- they're hidden so you need to set Explorer to show hidden files, then see Replace Your Preferences for the locations of the TWO folders you need to fix. Start at the Adobe level and make sure both your user and System have full control, and apply it to subfolders as well.

I went to update my ipod to the new ios 6 and now it won't connect to itunes and its telling me to restore it. How do i restore it without losing all my stuff?

Can someone please help me!

Only thing i suggest as i had similar issues is to restore the phone! using itunes and then continue as a new install and not as a back from..
Or forget the network and search again!

I tried to download IOS 7 but my pc said failed to install and now my ipod 5g gives a message to plug into itunes. I have pluged in but it wont recognize my ipod and the message is still there

please help

Apple's servers are slammed right now with iOS 7 downloads AND activation requests.
Be patient and try again later.

TS1538 Last night iTunes on my PC tried to run an update. Prior to the update, it was working perfectly. At the end of the update I got an error message R6034, an application has made an attempt to load the C runtime Library incorrectly. Any suggestions

Last night iTunes on my PC tried to run an update. Prior to the update, it was working perfectly. At the end of the update I got an error message R6034, an application has made an attempt to load the C runtime Library incorrectly. Any suggestions? I have also gotten a message that iTunes is not installed correctly, to reinstall. Reinstalling give the the same two errors over and over. Restarting my computer does nt help.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

My Iphone 5s was working perfectly before downloading the IOS 8.0.1 and later IOS 8.0.2. When my Iphone run out of battery, I connected it to Itunes, however the phone never turned on, and kept trying to sync, however got an itunes failure message

my Iphone 5s was working perfectly before downloading the IOS 8.0.1 and later IOS 8.0.2. When my Iphone run out of battery, I connected it to Itunes, however the phone never turned on, and kept trying to sync, however got an itunes failure message.
Any help in this regards please.

Hello douraid,
Start with the article below to get your iPhone to take a charge. Once you get it powered back on, you will want to sync again to make sure nothing was lost during the attempted sync.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Regards,
-Norm G.

HT201210 Trying to update my new phone to iOS6. It say my phone is in recovery mode what does this mean. And how do I solve it?

Trying to update my new phone 4s to iOS6. It says my phone is in recovery mode what does this mean. And how do I solve it please?

It means exactly what it says.
Connect the device to iTunes and restore.

I have an ipod touch 4th Gen that everything was working perfectly. After the last update of iOs5, the battery have charge 20 minutes. Even after the correction of the iOS 5.0.1 the battery have the same 20 minutes. What I can do?

Hi
I have an ipod touch 4th Gen that everything was working perfectly. After the last update of iOs 5, the battery have charge 20 minutes. After the correction of the iOS 5.0.1 the battery have the same 20 minutes. What I can do? Thanks

Same thing here. Try putting the brightness down all the way (its hard to see at first but you will get used to it) and one more thing is that close all you open apps. So to do that you have to click the home button twice (after you put your passcode in) and you will see some apps in the bottom. Hold it until there is a red - sign. click all of them so they go away. This does not delete your apps it just makes your ipod better.

HT1688 I tried to update my iPhone 5 this morning with the new software update and now it won't turn on. When I plug into my itunes account, it says my phone is in recovery mode. Was working perfectly prior to the attempt to update. How do I fix this?

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