HT1688 im having problems with my 3gs iphone camara

I having problems with my 3gs iphone i press the off button and it wont turn off and wen i go to my camara it wont take pictures or video

Basic troubleshooting steps clearly outlined in the User Guide are restart, resest, restore from backup, restore as new.
If you still have problems after going through ALL the recommended troubleshooting steps, then you likely have a hardware issue.  You'll need to bring your phone into Apple for evaluation.

Similar Messages

  • HT201210 I m having problems with both my iphone 3gs and 4 when my cellular data is on and my battery is fully charge but out of suddenn it will shut off can i know how can i troubleshoot this issue thanks

    I m having problems with both my iphone 3gs and 4 when my cellular data is on and my battery is fully charge but out of suddenn it will shut off can i know how can i troubleshoot this issue thanks

    simply try doing a back up and restore
    when going thru the activation screen, select SET UP AS NEW and then test your device. if it is not shutting down then it could be 1 or more apps tht have been downloaded wch could be affecting the device
    you will then need to follow the process of eleimnation, meaning add 2 apps and then monitor your phone, if nothing happes then add another couple of them and then check
    good luck !!

  • TS3694 hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regar

    hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regards

    Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.

  • I'm having problems with restoring my iphone 4. when i try to restore

    i'm having problems with restoring my iphone 4. when i try to restore

    unfortunately there are tons of people with this issue but Apple has not given any answers for us to fix this issue yet. I wish they would allocate more people to solving these problems when they roll out new versions of itunes along with new hardware.

  • Having problems with pairing my Iphone 5 with other bluetooth  devices

    I'm having problem with pairing my Iphone5 with other Bluetooth devices like another phone and bluetooth headphone.
    I followed all the right instructions of the other device, but the Iphone just would not pair with them!!

    You can not pair it with another phone at all. That's not a feature of the iPhone. Never has been.
    As for the headphone, is it in discoverable mode?

  • Having problems with restoring my iphone 4 to iphone 4s

    Hi everyone, I have been having a nightmare with backup and restoring my from my iphone 4 to iphone 4s since Friday night.
    Naturally, I got home with my new Iphone 4s and wanted to get it up and running with my current contacts, sms and notes (and apss, etc) off my iphone 4. 
    I upgraded itunes to 10.5 plugged in my iphone 4 and did a backup and sync to my PC.
    Once this completed, I plugged in my iphone 4s and did a restore from a previous backup and selected the iphone 4 recent backup.
    This went through the usual process for 30 mins to an hour and then errored out, saying that it cannot complete the restore because....wait for it...the backup maybe corrupt or I am restoring to an incompatible device, something along those lines.  I have tried various things and various backups and restoring the iphone back to factory settings.  I think on the most recent back up, I got the backup error (-50) which I have naturally gone through all the Apple forums and looked at the resolves for that but it says it is USB and timeout related, but it is not that as I have manged to restore from a backup from April this year and that works perfect.
    I know what you are thinking, why not plug your iphone 4 back in and do another back up and then try and do a restore again to the iphone 4s.  I would if I could but icloud has turned out to be my enemy in this case.  When I was at work and I got my new iphone 4s, I set it up at work as a new phone to see how Siri works and the icloud.  Obviously, it asks you to sign in with an apple account before you can go any further into using the phone for the first time. I did this and eventually got the phone on to look at the features.  The phone had the new ios5 and I played around with it for a bit.  Now when I got home and did the backup of the iphone 4, I connect and disconnect different phones and itunes likes to sync your phone as soon as I plug it in.  Now with the combination of icloud backing up the new iphone 4s which is blank and then the new itunes has icloud funtionality, when I replugged the iphone 4 in, it synced with icloud and gave me the new iphone 4s settings which are blank!!!!  I then had a blank iphone 4 and a blank iphone 4s, by blank I mean no contacts, sms, notes, etc and everytime I try to do a restore it give me the above errors.
    I have since set itunes to back up to the PC, turned off icloud and played around with different restores,  It is now Sunday and I have not got my phone back to its more recent settings (Been on it for 3 days!!)
    I was wondering if anyone knows what file my contacts, sms, notes is stored in and can I import just that file into my new iphone?  As for apps, music, etc, I can always sync them up afterwards using itunes.  My main concern is my contacts, sms and notes; email accounts would be useful to restore aswell as I had about 8-10 email accounts in there too (work, personal, domains I own, in case you're wondering).
    I have worked in IT for many years and have put all my skills to the test but nothing gets my recent files back.  Is there anyone who knows a bit about the programming side of iphone backup files, although any suggestions would be greatly appreciated.
    For now I will probably revert back to an April backup until someone can help.
    Many thank in advance.

    unfortunately there are tons of people with this issue but Apple has not given any answers for us to fix this issue yet. I wish they would allocate more people to solving these problems when they roll out new versions of itunes along with new hardware.

  • Anyone else having problems with bluetooth on iPhone 6 or is it just me?

    I have an iPhone 6 Plus, 128 GB, iOS 8.1 and the hands free is driving me crazy.
    It does connect to the car bluetooth, but sometimes the call goes to the phone and then comes back to the car, or the call starts on the phone and takes too long to go to the car. Same problem on 2 different cars.
    Also sometimes while on a call a white apple logo comes up to the screen, the call "freezes" and some seconds later the call resumes (the call doesn´t get lost)
    The second situation happened very few times on my previous iPhone 5S, but now is very frequent.
    Any ideas if it is "normal" and I have to wait for a fix or if there is a problem with my phone?
    THANKS!!!

    Hello alejnadro,
    Thank you for using Apple Support Communities.
    The following article provides information on troubleshooting Bluetooth connections. 
    iOS: Troubleshooting Bluetooth connections - Apple Support
    Regards,
    Jeff D. 

  • I am having problem with Error 0xE8000012 iPhone 4S when I connect to itunes.

    Please help me with
    Error 0xE8000012 iPhone 4S.

    What happened when you contacted iTunes support as directed?
    http://www.apple.com/support/itunes/contact/

  • I'm having problems with syncing my iphone calendar to my ipad, but not the other way around

    My iPhone 5 will not sync with my iPad calendar.  If I make any changes or add an appointment on my iPhone it will not sync to either iCloud or my iPad, however if I add or change an appointment on my iPad or iCloud it will update my iPhone calendar.  I've read where other's are having the same problems but haven't read anyone's post of where a solution has helped.  Anyone??

    There is no  8/9 pin to 30-pin to adopters that support audio. There are such adopters but they only support charging and syncing, not audio
    http://www.guuds.com/product/iP5-9020__Lightning-8-Pin-Female-to-30-Pin-Male-Ada pter-for-iPhone-4S-iPad-3-iPod-Touch-4-Black.html
    says
    Notice: this converter adapter can not support any audio and video product
    Message was edited by: lllaass got mixed up

  • Having problems with email on iPhone, iCloud, and Automatic downloads after changing email.

    I recently changed my email and because of it, I can no longer use iCloud or Automatic Downloads. Automatic Downlloads says "This device is already associated with an Apple ID. Please wait 80 days to associate it with another one." iCoud says "The max amount of free accounts have been activated on this iPhone". Also, when I try to send and email from my iPhone and I type in "M", the first letter of my name, it comes up with my old email address, although it is not part of a contact my the iPhone. Would restoring the iPhone in iTunes help in solving these problems?
    Thanks a lot,
    Michael

    Restoring your phone won't fix these issues.  Once you turn on Automatic Downloads you associate your phone with a specific Apple ID, which can only be changed every 90 days, as explained here: http://support.apple.com/kb/HT4627.  However, just because you changed you email address doesn't mean you can't keep using your former Apple ID.  As for you email question, the autocomplete email suggestions you get when addressing email cannot be removed without restoring your phone as new.

  • I'm having problems with syncing my iphone 4s calendar with google calendar.  google calendar will sync with phone but phone calendar won't sync with google calendar.

    I can't get my iphone 4s calendar to sync with google calendar.  I can sync the other way i.e from google to iphone.  Does anyone know how to fix this?

    You need to transfer your iTunes library from your old computer to your new computer per the instructions included with this link.
    http://support.apple.com/kb/HT1751
    If you don't do this per the instructions included with the link, all iTunes content on your iPhone will be erased with the first sync. If you haven't transferred photos from your old computer to your new, any photos on your iPhone that were transferred from your previous computer will be erased when selecting to transfer any photos from your new computer.
    Not sure how cancelling a sync with iTunes and importing photos/videos from the Camera Roll with iPhoto could have an effect on your GPS reception and location services.

  • Having problems with find my iphone map

    The basic map appears and but you cannot zoom in or out or change it hybrid or satellite map.  The three buttons bottom right corner are now a bright green.  I am using windows 8 and tried it on both explorer and google chrome.  It used to work great up until about two weeks ago.  Anyone know why this is happening on icloud.com?

    I usually use wifi when I am at home or even out. If I cannot track where my iPhone is, then what use of Find My iPhone invented for? And also the built in Assisted GPS function for the only uses of offline navigation and location service ONLY when with Internet access. Unlike the other phones such as GalaxySII, it can be real-time tracked. Although Apple has many restrictions, but it should improve the safety services.
    iPhone or iPad, with or without cellular data or even wifi sometimes, is always full with fun and functionable. I can deal with my works with many useful apps such as quick office, pages etc. When I am bored, oops, I'm sorry, I won't be bored - I can spend my time with a thousand types of games or watching a series of movies/ dramas downloaded. With iDevices, I will not be living in a dull and meaningless world.

  • HT201210 Having problems with restoring my iphone 3g can anyone help?

    When I am trying to restore my iPhone 3g iTunes first states that an iphone has been detected in 'recovery mode' so I click ok, then it starts restoring the iPhone and before it is complete a pop-up box comes up and says unknown error (1015)
    Can anybody help??

    That error almost always indicates your phone was jailbroken.
    If that's the case, you can't get help here. Try google or the hacking community.
    If you are absolutely positive that your phone was not jailbroken or hacked, and that you are not attempting to downgrade iOS, then you have a hardware failure.

  • So ive been having problems with syncing my iphone 4. i connect it to itunes and click sync and it syncs till step 3 outta 5 and after that it just stops syncing?

    any help?

    Yes i recently found it i fixed it. the solution is my ipod was jailbroken and i had whats app the app and whats pad that was my problem when i removed it it let me sync and make sure your restrictions is on go to setting general retrictions turn it on if not

  • Anyone having problems with the new iphone update?

    It keeps telling me to sign into my apple ID...so when i put my password in it just pops up asking again...then when im typing a text message another text message pops up instead of just going into my inbox...and now when i try and connect to wifi it wont let me...it keeps telling me the password is wrong when i know it isnt!! Any suggestions? I have reset the network settings and restarted the phone.  Oh and it also wont shut down it just restarts itself.  This all started when i updated to the 6 software.

    hard reset hold power buttona nd home button at the same time for 30 seconds or in tell you see the apple logo, and then restore as new

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