HT1688 Iphone 5 Button not working.

I have an Iphone 5 that the top button does not turn off the phone unless I hit it just right like it's going out. Has anyone else expierenced this?

This problem will be handled with Warranty. Make Genius reservation or set up service and take or send to Apple for resolution.

Similar Messages

  • HT1688 Power button not working

    Power button not working on iPhone 5

    This is a defect on iPhone 5 power button that wears out in about 13-14 months of usage just after you go out of warranty. Apple is aware of this issue but chooses not to accept this as a defect. I asked the Genius bar guy and they told me this is a common case recently and costs $269 to replace your phone. There is no repair option. I am very mad and believe Apple needs to take action or will lose their customers. All iPhone 5 owners that I know started having this problem in the month of 13 -14.
    I believe if the numbers go high, Apple may start a recall program. Please encourage anyone with this problem to post here. $700 phone should not wear out this soon. Apparently the part is defective on almost all iPhone 5 devices.
    Other threads about this:
    https://discussions.apple.com/message/23797113#23797113
    https://discussions.apple.com/message/23258974#23258974

  • IPhone button not working

    My iPhone4 home button not working. Pressing the home and on/off button together does not bring up a dark screen with the apple logo. I have a laptop with window's 7 - ITunes not working and the apple website's download button not responding.
    I am due an upgrade soon and was considering an iPhone again, but this inconvenience of not working and the trouble of accessing the software is giving me second thoughts of going for an iPhone again.

    Settings > General > Accessibility > AssistiveTouch > Toggle On
    This feature can act as most of the iPhone buttons. Home or Sleep/Wake etc. It would help us if we knew which buttons your talking about.
    Hope that helps

  • HT1688 volume button not working on iphone?

    my volume button is not working on my phone.  How can I fix it?

    Button my be faulty or sometimes a short of the charging port can cause this. Clean iPhone charging port with toothbrush and small amount of Isopropyl Alcohol.

  • HT1688 volume button not working

    One of the side button on my iPhone 5 is not working. I was able to raise the volume but cannot decrease it.
    Why does this happen? something worng with the phone?

    if you have warranty take it into an apple store and they can look at it. at a lot of the stores they can actually take it apart and fix it for you

  • My iphone button not working

    hi there,
    i got iphone 4G, both buttons are not working
    ,upper one doesnt work

    Settings > General > Accessibility > AssistiveTouch > Toggle On
    This feature can act as most of the iPhone buttons. Home or Sleep/Wake etc. It would help us if we knew which buttons your talking about.
    Hope that helps

  • HT1688 iphone 5 lock button not working. THe phone is 9 months old. What to do??

    iphone 5 lock button not working. THe phone is 9 months old. What to do??

    Then you still are in your Apple one year hardware warranty and can get it replaced/repaired.

  • IPhone 4 middle button not working

    Having problems with the iPhone 4 middle button not working anyone else with the same problem ?
    Thanks

    i have the same problem. since you're software is already iOS 5.1 go to settings>general> accessibility>the settings after triple click home, i forgot what is it called but that would help.

  • Iphone 4 Home button not working after upgrade to OS 4.3.5

    Iphone 4 Home button not working after upgrade to OS 4.3.5.Please help!!!!!!!!

    It seems that settings of mail accounts have something to do with it. I've delete my gmail account and am now using Microsoft Exchange. It seems better, yet not perfect. The issue is definitely due to OS 4.3.1
    Apple answer is - no answer. It is a shame that the quality of their products, in terms of design and concept, is not match by a care for customers. It is not normal that I, as a customer, have to spend hours reading Apple Discussions forum to try to understand what the problem is. A little more respect for a customer that spend big $$$ buying their products wouldn't hurt.

  • Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

    iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

    Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
    Regards.

  • Iphone 4 home button not working, called never fixed, then cracked screen before bringing it back again, will they blame the cracked screen if i bring it back?

    I bought an iPhone 4 less than a year ago, then one day the home button randomly stopped working, I bought the warranty so I decided to call in and see what was wrong with it. The girl said that restoring the phone would correct the problem which it did. But it is only a temporary fix, it happens more often now. So I was meaning to call in soon, but the other day my phone fell out of my pocket IN CASE from a foot height and cracked the screen. I nearly threw up. All the years I have had a phone I have never cracked or broken one, strongest screen my ***. Anyway, if I contact them again now will they fix the home button problem? or will they say that the cracked screen is obviously the cause of the home button not working? which it is not!! I don't care about the screen being cracked its not on the actual screen just on the side so its irrelevant to me. Plus I heard it is outrageosly pricey to replace.

    Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
    Regards.

  • Iphone 4 Home button not working after upgrade to OS 4.3.1

    I've just upgrade my iphone 4 to OS 4.3.1 and I'm having issues with home button not working. Need to hit it several times before I can close an app or wake the iphone. Any one having this issue?

    It seems that settings of mail accounts have something to do with it. I've delete my gmail account and am now using Microsoft Exchange. It seems better, yet not perfect. The issue is definitely due to OS 4.3.1
    Apple answer is - no answer. It is a shame that the quality of their products, in terms of design and concept, is not match by a care for customers. It is not normal that I, as a customer, have to spend hours reading Apple Discussions forum to try to understand what the problem is. A little more respect for a customer that spend big $$$ buying their products wouldn't hurt.

  • Iphone 4 volume buttons not working

    iphone 4 volume and mute buttons not working, checked all settings they are all fine and when headphones in it works??? When I take out headphones the volum buttons do not work, when phone rings or text receives only vibrates???? HELP!!!!

    This could be due to some debris or dirt inside the  headphones jack that makes the iPhone think that the headphones are connected even when they are not.
    Try to see if you can clean the jack being very careful, with canned air as sold in electronics store.  Some people have been successful by introducing and withdrawing the headphones jack several times in a row to displace whatever is in there if it is lodged in.
    Avoid introducing anything else like a pointed object.  You could damage the jack.
    If all of this does not work, I would try first resetting the phone by holding the home button and the power button together for about 15 seconds or until the whilte apple appears, then waiting until the phone resets.  If the problem continues after this, take it to an Apple Store to see what they believe should be done.

  • TS3694 No sound and ringer button not working. I cannot play music but when I put my Iphone 4 on the dock it plays music. This happens when I updated my phone to IOS 6.1.3..The phone doesnt have any carriers we only used this just like Itouch. Please help

    Please help. Since I updated my Iphone4 to ISO 6.1.3...The ringer button not working, can't play any music (but ok with the dock), headphone sound is muffled. What can I do? I tried restoring and downgrading but it won't let me.

    Hi there,
    Thanks for reaching out to the community.
    Please help. Since I updated my Iphone4 to ISO 6.1.3...The ringer button not working, can't play any music (but ok with the dock), headphone sound is muffled. What can I do? I tried restoring and downgrading but it won't let me.
    It appears like you may have a hardware issue with your ringer button and internal speaker that came to light after the update. If you have already restored your iPhone back to factory settings using iTunes, you may need to have your phone serviced.
    Some potential good news... Check your headphone jack for lint. There may be enough to cause a muffled connection. You can try to blow it out with compressed air or very carefully pulling out any solid objects that may affect the connection.
    Best of luck!

  • Music buttons not working in lock screen on my iPhone 4 after iOS7 update.

    After I updated my iPhone 4 to iOS7, the music buttons like PLAY, REWIND and FORWARD are not working in the locked screen as well as on swipe up menu. Any resolution please?

    hi there
    i had a problem with my wifes iphone 4s, today morning while travelling to work i changed a setting on repeat option and changed it to repeat artist, it was fine until when i finish my work and on my way back i found songs are not playing anymore, lots of stop signs next to my song list, play/pause button not working, album arkwork keep moving from one to another on its own, so after i reach home i try to do some research on Apple support communities, try to soft reset my phone closing all the apps on background didnt work, also note that control centre music player was not working as well. none of the solutions worked. after trying for two hours i found out that the trouble is in repeat options , so i changed it from repeat artist to repeat off. and the music start playing as usual, but i still have those stop buttons next to the songs i tried to play earlier. At least it fixed temporarily. please also note that in the meantime i tried to sync my phone with the pc and suddenly its start syncing all the songs again assuming there were no songs on my iphone.  so guys i think soft reset might not help all the time but try to remember what settings you changed recently and change it back to the original option, not sure ,but it might help.

  • Sleep Button Not Working on iPhone 5

    Sleep button not working .. Advice on what Else I should do?
    I've already turned it off & turned it on, & rebooted it.
    I've had my phone since October and this is the first time it's done this

    Morning AskVictoria95,
    Thanks for using Apple Support Communities.
    Installing the latest version of iOS may resolve the issue.
    For more information on this, take a look at this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Sleep/Wake button will not lock or unlock iPhone
    To lock the phone, press the Sleep/Wake button. Note: By default, if you don't touch the screen for a minute, iPhone locks automatically.
    To unlock iPhone, press the Home button or the Sleep/Wake button, then slide the slider.
    If either of the above steps don't work, try turning iPhone off and then on again.
    If the iPhone will not power off, reset it.
    Try to lock or unlock the phone.
    Issue not resolved
    http://www.apple.com/support/iphone/contact/
    Best of luck,
    Mario

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