HT1688 iPhone 5 calls disconnect often

When someone calls me my IPhone 5 disconnects with in 30 sec. I have reset the network settings several times based on recommendation from apple but it stills happens.. Any other ideas

Contact the carrier to troubleshoot their network issues.

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My incoming calls on my iphone 5C get disconnected after the first ring. Please help!

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I had this problem too with my newly bought iPhone 4s.I went to a technician shop to ask what the problem is and they said they could fix it however they would charge £35 and I believed this was too much. I was playing around with my iPhone to see if I could fix this problem I went on setting the clicked on the music section at the music section there is the button called sound check which was off so I decided to turn it on . After I turned it on my sound came back I was ecstatic I saved myself £35 and having to return the phone.

Call disconnected when lock is pressed

I used to be able to lock my phone (press the top button) when I was talking on it. It was a very nice feature when I wanted to move around and keep the phone in my pocket.
Now... when I press lock, the call disconnects.. I can't put it in my pocket of fear of something being pressed.
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This happens to me pretty often. Reboot it if it keeps happening, but it will happen again in the future. I don't know if it is a software problem, or maybe we have broken phones. This has been happening all along.

IPhone Cellular Calls not appearing in Settings menu

Today, the iPhone Cellular Call feature completely disappeared on both my iPhone (5s) and my MacBook Pro (Early 2011). It had been working ever since I upgraded to both Yosemite and iOS 8.1, but now it simply doesn't work anymore. I went into the Preferences menu of FaceTime on my Mac, and the checkbox for iPhone Cellular Calls was gone. After restarting the Mac, it was there again, checked like I had left it. Unfortunately, I had no such luck after restarting my iPhone. The Cellular Call feature is supposed to be located under Settings -> FaceTime, but it's not there, and I've restarted the phone three times trying to get it to reappear like it did on my Mac.
Both devices are connected to the same Wi-Fi network, though the Mac recently had some network connectivity issues that I resolved by disconnecting and then reconnecting. I did the same on my iPhone just in case.
It is worth noting that I am still able to receive SMS messages on the Mac, but cannot send.
EDIT: Also, Wi-Fi Calls are disabled under Settings -> Phone, as I was told they should be.

It appears I'm now in. What I had to do was sign out of iCloud on both Macs and then sign back in again. I'm a little confused as to why I have seemingly got two email addresses for the same iCloud account. One is my personal email account and the other is the @icloud.com email account. I am still able to sign in to iCloud with my personal one though?!

FaceTime and iCloud must be signed in to the same Apple ID to use iPhone Cellular Calls.

FaceTime and iCloud must be signed in to the same Apple ID to use iPhone Cellular Calls.
This is the error message I receive when I try to add my phone to my Mac for proximity / FaceTime audio calling. This feature worked until I changed my Apple ID. I have updated my Apple ID everywhere I can think of updating it. I've signed out of Apple ID on my Mac, deleted EVERYTHING (calendars, contacts, etc.), signed back in, etc. I've done the same with my phone, and even done a power-down / reboot and nada. I keep getting this message from the Mac.
I can't figure out where else I should look for my old Apple ID to be logged into anything or creating problems. I've gone over my iPhone and Mac and I'm at a loss. As an aside (and yes, wrong forum), have lost the ability to do SMS forwarding since the Mac no longer receives the code from my iPhone to allow this feature to work. This was lost after signing out of the Apple ID on my Mac this afternoon.
Bluetooth is turned on for both devices. Both devices are on the same WiFi network. Both devices otherwise appear to be working correctly with the exception of the problems I'm having with FaceTime and iCloud being signed into the same Apple ID (which they are).
Thanks in advance,

(By the way, I should have pointed out in my earlier posting that I'm running OS X Yosemite 10.10.3 on my Mac). I Just installed latest Yosemite update while my iPhone was switched off, and when my Mac restarted, the 'iPhone Cellular Calls' checkbox in the FaceTime preferences was checked and the problem was therefore solved. Switched on my iPhone, still fine. Relief.

HT4623 my iPhone can call out and receive text messages and emails but is not receiving any incoming calls

my Iphone can call ut and receive text/email messages but is not receiving incoming calls. What is your thought?

Hi Baileyfour,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
There are two places where vibrations can be set.
One is the Settings > Sounds
The other area is Settings > Notifications
If you have an app set to Alert, it may have a vibration set for it.
iOS: Understanding Notifications
http://support.apple.com/kb/ht3576
Information about Notifications settings can also be found in the iPhone User Guide (pages 131, 132)
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
I hope this information helps ....
Have a great day!
- Judy

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Hi All -
My company has a small CME deployment in Australia and yesterday the local network resource made some changes to the network related to other work but following their changes, a very weird problem is occuring on the system.
The site has 4 POTS lines coming in on a VIC-4FXO card and when calls come in, the IP phones ring but as soon as they try to answer the call disconnects. I was suspecting a codec negotiation issue but since the call is coming from the PSTN, I'm not real sure because it should be G.711 which the IP phones should handle fine.
my ccapi debugs show the call disconnecting with the typical 16 cause code (normal clearing). I can provide any part of the config or debug output required for some ideas.....
I appreciate the help.
Tom

Hey Paolo,
I am facing the same issue but only with a single user.
Using ISDN2e (bri). She answers the call and it disconnects, can you please shine some light please
Please rate the post
Shibly Ibrahim

How do I set a different caller ID for the iPhone Cellular Calls from my Mac?

This will get lengthy so bare with me. My wife and I both have an iPhone and we use the same iCloud account. I wanted to set up my Mac to handle my phone calls with the new feature on Yosemite so I went into Preferences on the FaceTime app on my Mac to turn on iPhone Cellular Calls. When I do so, it tells me that the calls will be made using my wifes caller ID and not mine. I know that I can click my phone number above that in the "You can be reached for FaceTime at:" section and it will give me the choice of using my phone number but I only want use my email for FaceTime on my Mac and when only my email is checked for where to be reached at, it doesn't give me an option of what phone number I want the Caller ID to be. If anyone understands that, please help me change the default Caller ID to my own and not my wife's!! Thanks!

Tools > Options - General tab = Downloads
Set your preferences there.

Cannot turn on iphone cellular calls error

When trying to activate iPhone Cellular Calls, I get the error "cannot turn on iphone cellular calls error, FaceTime and iCloud must be signed in to the same Apple ID to use iPhone cellular calls" I am signed onto the same accounts in both places and cannot figure out what is wrong. Any help would be appreciated! Thank you

If you're trying to make calls from a mac, then you should make sure to enable FaceTime calls from your AppleID (email address) on both the mac and the iPhone. Don't uncheck your phone number, either. FaceTIme should be enabled on both devices with both your phone number and your AppleID.
For some reason, this is what had to be done for me to be able to make phone calls from my mac without receiving this message on my iPhone. I know it isn't ideal because we shouldn't have to enable FaceTime calls via AppleID, especially if we won't be using it with our AppleID, but this is what worked for me. Once you enable FaceTime calling from your AppleID on both the iPhone and your mac (while also keeping the calling enabled via your phone number), then try to turn on iPhone cellular calling on your iPhone. It should work, and then you can try to make a cellular call on your mac.
Some people may think that this isn't a fix because they might think I am talking about FaceTime audio calls. But I'm not. Try this and report back if you can.

Cannot Turn On iPhone Cellular Calls - FaceTime and iCloud must be signed in to the same Apple ID to use iPhone Cellular Calls.

Cannot Turn On iPhone Cellular Calls - FaceTime and iCloud must be signed in to the same Apple ID to use iPhone Cellular Calls.
I *AM* signed into Facetime and iCloud using the same Apple ID. Why am I receiving this error all of a sudden? I make calls using my Mac and need this feature. I have tried disabling and re-enabling both over a dozen times. TRUST ME, it is NOT user error -- it is Apple releasing features before they are fully ready error!

I'm pretty sure we can clarify whether or not we are on a Public Beta or not, despite NDA........
From the FAQ: https://appleseed.apple.com/sp/betaprogram/faq
Quote:
Is the public beta software I am installing confidential?
Yes, the public beta software is Apple confidential information. For example, don’t install the public beta software on any systems you don't directly control or that you share with others. Don’t blog, post screen shots, tweet, or publicly post information about the public beta software, and don't discuss the public beta software with or demonstrate it to others who are not in the Apple Beta Software Program. If Apple has publicly disclosed technical information about the public beta software, it is no longer considered confidential. Read our Terms for full details

Hello apple I have the problem with my iPhone and my friends have this problem too. My iPhone have the problem about calling and answer the call. When I use my iPhone to call I can't hear anything from my iPhone but the person that I call can answer it bu

Hello apple
I have the problem with my iPhone and my friends have this problem too.
My iPhone have the problem about calling and answer the call. When I use my iPhone to call I can't hear anything from my iPhone but the person that I call can answer it but when answer both of us can't hear anything and when I put my iPhone to my face the screen is still on and when I quit the phone application and open it again it will automatic call my recent call. And when my friends call me my iPhone didn't show anything even the missed call I'm only know that I missed the call from messages from carrier. Please check these problem I restored my iPhone for 4 time now in this week. I lived in Hatyai, Songkhla,Thailand and many people in my city have this problem.
Who have this problem??

Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$

I installed Firefox sync and then used iphone app called FireFox Home and I can syncronize history, tabs and bookmarks. But I am NOT able to syncronize passwords from Firefox in my Macbook to FireFox Home on iPhone !

I installed Firefox sync and then used iphone app called FireFox Home and I can syncronize history, tabs and bookmarks. But I am NOT able to syncronize passwords from Firefox in my Macbook to FireFox Home on iPhone so I am very terrible to input my IDs and Passwords with my hands on FireFox Home when I log into Facebook, Twitter etc... Is it issue or something like that? If you have some solutions to make it clear, can you tell me how to syncronize memorized IDs and Passwords for the webs. Thank you.

You can look in Tools > Options > Sync
Menu differences: [http://kb.mozillazine.org/Menu_differences Windows: Tools > Options - Mac: Firefox > Preferences - Linux: Edit > Preferences]
See also:
* [[What is Firefox Sync]]
* [[How to sync Firefox settings between computers]]
* [[How to sync Firefox between my desktop and mobile]]

Ipad shows all regular Iphone inbound calls as Facetime. I only want true FT calls to appear. I switch audio/video and it still happens. How can I set the Ipad to only register true facetime calls rather than all inbound regular calls? thanks

My Ipad will show all regular inbound calls, from Iphone, as Facetime calls. I would like only TRUE facetime calls to appear. I have switched audio/video on Ipad but it still happens. How can I set the Ipad to only register only true FT calls rather than all inbound calls that a re not facetime calls? Yes, you may have to reread this twice and slowly to understand..... Thanks!

Hi webn,
I understand that you do not wish to see phone calls on your iPad anymore. I have an article for you with some information on accomplishing this goal:
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
https://support.apple.com/en-us/HT6337
Turn off iPhone cellular calls
To turn off iPhone cellular calls on your iPad or iPod touch, go to Settings > FaceTime and turn off iPhone Cellular Calls.
On your Mac, open the FaceTime app and go to FaceTime > Preferences. Click Settings and deselect the iPhone Cellular Calls option.
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

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My iPhone just called itself randomly..has this happened to anyone else?

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HT1688 iPhone 5 calls disconnect often

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