HT1688 iphone 5 lock button not working. THe phone is 9 months old. What to do??

iphone 5 lock button not working. THe phone is 9 months old. What to do??

Then you still are in your Apple one year hardware warranty and can get it replaced/repaired.

Similar Messages

  • HT1688 Iphone 5 Button not working.

    I have an Iphone 5 that the top button does not turn off the phone unless I hit it just right like it's going out. Has anyone else expierenced this?

    This problem will be handled with Warranty. Make Genius reservation or set up service and take or send to Apple for resolution.

  • IPhone Lock Button Not Working

    I've been searching on uTube, etc trying to find a way to get this un-stuck, but it doesn't seem to be working.  I've only had my phone since October 2012, would this be under warranty, or would anyone at Verizon be able to assist me?

    If there is an Apple store near you, take the phone there.  It's been less than a year, so if the phone was purchased new, it's still under warranty.  Next option is to take it to a Verizon store (corporate store) but if they see any evidence of other physical damage or water exposure, you will likely be out of luck.  An Apple store is your best bet.

  • My iPhone 5 is not restoring because it is locked with a passcode , it's the same computer and I m entering the password and it's not working the phone is not responding

    My iPhone 5 is not restoring because it is locked with a passcode , it's the same computer and I m entering the password and it's not working the phone is not responding

    http://support.apple.com/kb/HT1212

  • How to fix the iphone home button not working?

    how to fix the iphone home button not working?

    Temporary Solution: Settings > General > Accessibility > (turn on) Assistive Touch
    This will enable a "Home" button on the touch screen. (iOS5+)

  • Lock button not working for iPhone4

    Hi All,
    My lock button not working from last 2months, I am using assistive touch for time being.
    I bought my mobile in UK 1year back, currently i am staying in India.
    My real problem is, recently i visited apple store. The guys in the store are saying, it is against to their law to serve or repair mobiles which were bought in other country..
    I think this is rediculous.. Just i need some information how to fix it or how to contact the correct person regarding this POOR service.
    Thanks
    Rajesh

    No. The warranty is only valid in the country of purchase. All service for iPhones in UAE is provided by the supported carriers. You can find a list here: http://support.apple.com/kb/ht1937
    If you did not purchase it from one of the carriers listed, then you probably purchased an illegally imported gray market phone.
    Check Settings>General>About. What does it say for Model #?

  • As i have written,my iphone home button not working

    as i have written,my iphone home button not working.i talk to cusmer care & also visit to care center in delhi. but they say to pay full mobile payment to repair it.
    this mobile is onle 11 month old. the case id number for this call was: 325468510.

    OK, thanks for sharing that information. Now, what it is you would like us, your fellow users and the only people who will reply to you here, to help you with? If you are expecting a reply from anyone who works for Apple here, you will not get such a reply. The only way to discuss any issue with Apple is to call them:
    http://www.apple.com/in/support/iphone/contact/
    Regards.

  • My loudspeaker and lock button not working and my warranty has expired!!! I do not know what to do!!!! HELP PLEASE!

    My loudspeaker and lock button not working and my warranty has expired!!! I do not know what to do!!!! HELP PLEASE!!

    Those are hardware issues. You can try all of the software troubleshooting if you want. Restart, reset, restore from backup, restore as new. If that does not work, then your only option is to pay someone for something. The decision is up to you, but I've provided the options.

  • Hi help unlock the phone happened after we installed a new programa we can not get the activation password and ID, I know and still does not stop the phone bought in Israel and what documents should be sent to confirm that my phone Please read through the

    hi help unlock the phone happened after we installed a new programa we can not get the activation password and ID, I know and still does not stop the phone bought in Israel and what documents should be sent to confirm that my phone Please read through the help

    What I am saying is ..........
    The iPhone HAS to be active making calls on the UK carrier network for the carrier to identify as "theirs" and therefore eligible for the Carrier to unlock
    The way to achieve this is to use a PAYG sim making and receiving calls to establish a customer relationship  with the Carrier and then follow the Carrier's process to unlock
    With a PAYG it usually means adding a specified (by the carrier ) amount  usually £15 /£20 depending on the carrier
    This is how O2 function and according to Gemma  this is how Vodafone work

  • How can I turn my phone back on after shutting it off with the lock button not working?

    The lock button on my phone wont work, now, I have the AssistiveTouch on to lock and shut off the phone, however, how would I turn it back on afterwards? Could I just use the home button? I don't want to test it and end up with a shut off phone that cannot be turned on again...

    Thank you.  I need some kind of options, so this helps out a bit.

  • IPhone 5 lock button not working at all. If I'm in the one year warranty still but don't have apple care will I have to pay to get it fixed or will it be covered

    I have a iPhone 5 and about a month ago my lock button stopped working. It takes me about ten tries to power it back on or to lock it. If I'm still in my one year warranty will I have to pay to get it fixed? I didn't purchase apple care though so I'm wondering if it's going to cost me to get it fixed or if it's still covered because of the one year warranty? Thank you!

    If it's due to a manufacturing defect, the warranty will cover it. If it's due to accidental damage, it'll cost to get it fixed unless it happened during an authorized repair.
    (88551)

  • Wifi sudden disconnection and lock button not working properly on my iphone 4s.......    It is under warranty

    When using wifi on my iphone,sometimes it disconnects automatically...... And my lock button is not working properly.....
    What should i do, my iphone is under warranty....

    The Sleep/Wake button is a hardware issue and that's covered by the warranty. I would take it to the Apple Store and see what they can do.
    Hope that helps

  • Iphone 5 lock button not working

    should i take my iphone 5 in to the apple store if only half my lock button is working?

    Otherwise if you dont want to pay for repairs:
    settings>general>accesibility>assistive touch
    that will help

  • IPhone lock button barely works...

    Hello,
    I've been using my iPhone 4S for like 6 months now.
    But since yesterday, my lock button barely works.
    Can I repair this without opening it or is it better to go to the local Apple Store?

    Take it to the Apple Store. If the device is under warranty Apple will replace the device do to hardware failure. I've had Sleep/Wake buttons fail in the past and Apple claims it's not a repairable part.
    Hope that helps

  • LOCK BUTTON NOT WORKING. COLOUR CHANGE ON REPLACEMENT?

    my lock button doesnt work? my brother has been to apple today with the same problem and they have replaced the phone.. has anyone had the same problem and they have changed the colour of the phone??

    Replacement of iPhone 5 under Warranty at Apple Store, is with iPhone 5 exactly the same, same color, same GB, but perfect iPhone.

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