HT1688 My iPhone has recently been exiting out of every app. Instagram, Facebook. I cant even text! I'm afraid to update (iPhone 4) because I heard it crashes your phone. Help! What should I do?
Any tips or help will be greatly appreciated (:
idkhelpmyphoneisbroken wrote:
if i do that will i lose all of my pictures and videos permantely? because i really don't want that to happen.
If you are using the iphone as it is designed you won't.
You should be importing all pics/vids taken with your iphone to your computer regularly as you would with nany digital camera.
Restart loses nothing, nor does reset.
Restore does erase, but you should always make sure that pics/vids are imported, contacts and calendars are synced, music is transferred to your computer.
Similar Messages
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I got an ipod recently and i bought songs and apps already but i cant even get free things now without it asking for my billing details which i have already put in and i know for sure that i still have money on it
You need a valid payment method even for free items. If you know the payment method is valid then contact iTunes.
Apple - Support - iTunes - Contact Us -
My iPhone has recently been crashing (or rather the apps) when I would try to access my text messages, contacts, phonebook, facebook, or email. I tried restarting my phone and lost all of my contacts. This has been happening more and more frequently. Today I was in my pictures and was trying to crop one and my phone shut off completely. Anyone know what's wrong with it or how to fix it?
Make sure all apps are fully closed:
- double tap your home button
- hold your finger on an app
- when the apps start to wiggle press the red "-" button on all the apps
Now do a hard reset:
- hold the home button and the sleeps/wake button down at the same time
- the phone will shut off then when the apple logo ppears release both buttons
If by then your contacts have not been restored you would need to try and retreive them from a back up on itunes/icloud that was made when the contacts were on the phone. You could even stream them from the cloud if they were synced to the cloud. The link beow will show you how to restore from an itunes/icloud back up:
http://support.apple.com/kb/ht1766
Also to prevent this issue which i have seen alot when users are still running iOS 5 it would be best to update the iOS on your phone. To do this follow the link below:
http://support.apple.com/kb/ht4623
Hope this helps -
I gave my Mom an iPad. She has created an Apple ID (twice) and forgotten her pass code. She has now been locked out and told her "iPhone is disabled". How do I help her? We are 2 provinces away from each other!
She is 75 and frustrated! How do I walk her through this?
DianeLocked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
i updated my iphone which they gave to me with out a sim card and now the iphone is asking for a sim card to activate it what should i do i dont have the sim card?
i had 4 point something i dont know lol but i used to text anyways with my wifi on "textfree app" until i updated like a dummy i didnt know they would ask for the sim card and my day got ruined . all i wanted to know is if i put a sim card like if i buy a at&t card for 4$ on amazon if it would unlock it and i can use it again for i can play angry birds -_- but u kinda made my day better thanks
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My iPhone has barely any service while my dads same phone has full bars an I've reset network settings called ##873283# and nothing helps what should I do
take a look at this link reset network settings http://www.apple.com/support/iphone/assistant/wifi/#section_5
My bad, it doesn't really give you the details that you were looking for.
For wifi - you would have to reenter the password. I'm not sure about celluar data. -
I pre-ordered my iPhone 5 online a week ago but the payment still has not been taking out of my banks.
Please can anyone tell me why? Also when will the full purchase amount be take from my checking account.
Thanks for your help with this matter.
Paul & AlanWhen your phone ships is when you will be charged.
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USELESS ONLINE HELP FACILITIES
For all the amazing productivity aids that APPLE offers the world I have to report that their online support service is worse than useless and has recently been the source of immense time wasting and irritation.
Incident 1. Since many months attempts to download new and updated APPs produced a response – Apple ID Disabled. I had no time to consult an APPLE Store due to work in distant lands. When I finally visited yesterday I was told that as my IPAD has been reported as stolen, and APPLE in its wisdom had blocked its usage! I am not sure how they became so misinformed and nobody every advised me while with a few swift moves APPLE could have located me by email address or SKYPE.
Incident 2. Once the above anomaly had been fixed I tried to down load a newspaper and diligently input my address, credit card number and personal data. Repeatedly I was advised that my Credit Card was invalid and my postal code was incorrect! Really!
I was left to guess that having moved from UK to the US I should have advised APPLE! Not being told of this requirement brought about a second visit to APPLE Store in the same day to waste both mine and their time with a routine anomaly. How parochial in the context of a globalized world!
In each case I tried to resolve the issues using online access to a help line and by calling by phone at the numbers on the APPLE Website. In each of four separate occasions I diligently went through the routine and ended up with a message that thanked me for contacting Apple followed by a polite ‘Good Bye’!
In desperation I went to an Apple Store for the second time in a day as it is close to where I live when I am not working. On both occasions I was courteously attended to by Apple Staff.
However, my work is usually far away from the US and it is generally many thousands of miles to the nearest Apple Store therefore online help is viewed as imperative if one is to resolve issues away from home.
Why can Apple not provide a clearly marked EMAIL address and Telephone number at a Help Desk with real people to respond to requests for help? It would cost nothing in relative terms and might restore my high level of anti-APPLE sentiment that these two recent events have provoked.
Peter Hanney
Miami, Fl.Why can Apple not provide a clearly marked EMAIL address and Telephone number at a Help Desk with real people to respond to requests for help?
If that is your question, the answer is at the bottom right of this web page. It is clearly marked "Contact Us" and is the best way, really the only way, to contact Apple.
If there were a publicly posted email address for concerns such as yours, it would be quickly filled with spam in about three minutes, thereby becoming instantly useless to you and everyone else. Apple would need to change it hourly, if not more often. That is also the reason you ought not to post your name, location, and what appears to be your iPad's serial number on this publicly viewable website.
Apple does not respond here and I can find no other questions for your fellow Apple users to answer. -
"There was a problem downloading the software for the iPhone....An unknown error occurred (-23)." What should I do?
i have the same problem:
I have an iphone 4s and I have been trying for months to update my phone from iOS 6.1.3 to the new one.
I recently got a new computer (my old harddrive crashed and will not work at all) and I just now copied all my music and photos to the computer.
Now I have been trying to update to the iOS 7.1 both on iTunes and on the iPhone but neither one work. I keeps saying "unknown error" .
I am wondering if I restore it to factory settings and then update it will the install work?
also since i have backed up to the iCloud and my computer..will i be able to recover my music, contacts, notes and photos???
thanks in advance. -
My InDesign CS5 has recently been acting up, its missing the toolbar along with other problems.
My InDesign CS5 has recently been acting up, its missing the toolbar (and yes it checked all the tabs and so on). My question is with uninstalling the program and then re-installing it solve my problems? Its been acting up in other ways as well such as I can"t use shortcuts anymore and the tabs on the top seem to be missing some normally present features. What should I do as a senior in college with a design show coming up I really need my InDesign CS5. Thanks in advance
Try replacing your preferences.
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My new iPhone randomly just stopped working and will not turn on what should i do?
My new iPhone randomly just stopped working and will not turn on what should i do?
thanks paul, i just had a similar problem, had to hold it for 30 seconds and the apple sign has come up, my phone was vibrating for over two hours completly unresponsive, now my lap top seems to be comunicating too, oh hello, its back on again...thank you!!!!
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My exchange has recently been upgraded to ADSL2 - ...
Hello,
I signed up for BT Total Broadband just over a year ago and I was connected at 8,128 Kbps on ADSL Max because that was the best my exchange offered. However, according to Sam Knows, my exchange has recently been upgraded to ADSL2. I tried running the line speed test for my phone number on the BT Broadband signup page and it now estimates my line speed would be 19Mb. I tried restarting my home hub but it just reconnected at 8,128 Kbps with G.992.1 Annex A. Is there anything I need to do to get the faster speed? Or is it just a case of waiting and it will happen automatically at some point?
I'm quite happy with my connection but obviously the faster speed would be great
Thanks for any help!
John
Solved!
Go to Solution.Hi once an exchange goes live it can take from a few days to several months for all lines to be moved over to the new ADSL 2+ equipment you do not need to do anything apart from wait BT will send out an email when your line is due to be moved across
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
My payment has not been taken out
Just wondering why my payment for this month has not been taken out.
This is an open forum with a mix of other users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
My ipad has a software problem and does not work, request that it is loaded the software and there is no way that the operating system loads, is not restored. WHAT SHOULD I DO?
This is an iPad user to user forum, so you are not addressing Apple. Depending on how many user helpers are on-line, it may take several hours, or longer, to get a response.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
MY IPhone will not let me back up my phone or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?
Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email.
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