HT1688 We bought the new iphone 5s when they came out from at&t and my dad has completely shut off and won't do anything? It has not been in ANY water or anything else that could have caused this
We bought the new iphone 5s when they came out from at&t and my dad has completely shut off and won't do anything? It has not been in ANY water or anything else that could have caused this.
Try to reset the device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.
Similar Messages
-
My boyfriend and I both have iphone4's and we both did the 7.3 update this morning. My phone is still working properly but his just shut off after he'd taken a call and now he can't get it to turn back on. Coincidence? He's not dropped it or gotten it wet and he literally had just hung up from talking to me when it stopped working.
Anyone else having issues? Thoughts?
Thanks!NO, but he can try a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
-
Other programs work fine while Firefox is open, but when I go back to the Firefox window, the problem starts again. I click on the "fiel edit view" buttons, but nothing at all happens. It's been like this for a few days.
Try to remove the Firefox plist file (org.mozilla.firefox.plist).
* http://www.macfixit.com/article.php?story=20060606082246983 How .plist files become corrupt and troubleshooting the results
Go to "Library > Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).
Try to repair the disk permissions:
* http://thexlab.com/faqs/repairprocess.html -
?
Open iTunes on your computer, plug the USB power cord in your computer, hold the Home button down on the iPod and plug the cord in the iPod. Does iTunes see it? If not, or you don't see the battery on the screen signaling you to recharge, you may have a bad battery.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I backed my old iphone up to my computer and bought a new iphone. When i backed my new phone up I now I have an icloud photo (from my computer) album that I want to delete from my phone but I do not have the option. Please help.
If the album was synced to your phone from your computer, it can only be removed by sycing it off. To do this, deselect the folder on the Photos tab of your iTunes sync settings and sync.
-
I recently bought the new Iphone 4S on the Bell network. I subscribe to visual voicemail, and when I get a voicemail I can listen to them but when I go to delete them it freezes the screen for a second or two and goes back to the homescreen. Anyone else having this problem? I've called Belland they're clueless about this, and Apple support doesnt seem to know much about it either.
I was mislead as well. It turns out that visual voicemail is only partially supported by Bell. You can only playback voicemail. It doesn't show the caller ID either. You still have to call your VM in order to delete messages (which kinda defeats the purpose). According to Bell tech support they're "working on it" but I wouldn't hold my breath.
-
hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
I'm trying to find my phone back up from a few days ago before I bought my new iPhone, but when I searched on iTunes backup it has been replaced by the back up the day after that. Now all my data from my old phone is lost including some really important things. Also before that iTunes wouldn't let me sync my iPhone 5s data to my new iPhone 6 Plus, saying that the data is corrupt, that's where all this trouble started. I've been trying to back-up the old phones data so I can access it, but it's been replaced when ever I plug the new phone in, and no the 'sync automatically when connected' is not ticked. Please help me find my back ups.
Your iCoud account remains in iCloud even if your device is restored. (In fact, you can't delete an iCloud account from iCloud, you can only choose to stop using it.) If the device is restored, or it may no longer be signed into your iCloud account but your account will still exist in iCloud.
-
I bought the new iphone. I want to create an account. Your system wanted my credit card number, but I don't have any credit card. How can I create an account?
as shown by a link describing the "none" option is not
-
Dear Apple Co.
Please Try to find the solution for me
I bought a new iPhone 5
When he opened the box i found the Headset does not work
give the solutioni'm in riyadh .... in saudia arabia
and there is no apple market there,,,,
how to replace it ???
please give me the solution -
Hi Guys.
I recently went to Singapor for work, and i bought the new iPhone 5s unblocked. The lady told me i would be able to use 3g, 4g and Lte in Europe, and since i need to travel a lot, i decided to bought the iPhone. I started using my iPhone today but i can't have access to 3g, 4g or LTE.
What do i need to do?
Thanks for your support.Yes, at an Apple Store. I just solved my problem. I went to Vodafone and they told me it is normal to be without 3g for a while because it's a new nano card. They didn't guarantee that i'll have 4g and LTE but at least the 3g is working now.
But thanks for your support -
Bought the new iphone and tried to restore it to my old iphone settings. It synced some of the old data onto it, but then it froze and continues to. It says to restore it and erase everything, but I'm afraid to lose my contacts. Will the contacts be lost or will they be there when I sync it back up?
Hello timotim56,
This can be achieved by removing the device via iCloud.com
iCloud: Remove your device
http://support.apple.com/kb/PH2702
Cheers,
Allen -
Hi...i bought the new iphone 4 and would like to ask how can i transfer all my data from my old iphone to the new one? If I will do "synchronization" through itunes with the old phone and the plug in the new one will that be the case?
Follow the instructions in this article to transfer your info: iPhone: Transferring information from your current iPhone to a new iPhone
-
I just bought new iPhone 5 - when I try to reply to e-mail my tool bar at bottom with "reply, forward, delete..." is not there! Why? How can I reactivate it?
Submit suggestions to Apple at http://www.apple.com/feedback/iphone.html
-
can't access my backup to store on new phone. i see that it was backed up yesterday at 1:39 got the new iPhone 6 my contacts came over but none of my pictures
What photos are you referring to? Are these photos that are in the Camera Roll and Photo Stream albums on the device you backed up, or are they in different albums? Are you signed onto the new phone with the same iCloud ID? Are the Photo Stream photos ones that have been taken in the past 30 days?
When you set up the new phone did you set it up using that backup?
Cheers,
GB
Maybe you are looking for
-
IPHONE 5s w/IOS7 voice memo app not working - only records, but no option to play, save, edit
IPHONE 5S W/IOS7 - VOICE MEMO APP - CAN ONLY RECORD, CANNOT EDIT, DELETE, SEND, ETC. TOOK TUTORIAL ONLINE AND IT SHOWED ALOT MORE FEATURES THAN I CAN LOCATE. PLS HELP
-
Can i transfer data from existing apple ID to my new apple ID?
i currently have a Ipad 2 registered under an Apple ID ( with my son 's email address), bought a new Ipad Air, would like to set up the new iPad Air under a new Apple ID ( my email address) how can i transfer the data from Ipad 2 ( from existing Ap
-
How to unblock my ipod touch? Anyone?
Hay, I have a ipod touch that is blocked because my little brother pressed a wrong access code to many times. i have tried to connect it with iTunes but then it says that i have to fill in the access code on the ipod first. But that's not possible. D
-
Two questions - because I'm weak ...
"Resistance is futile!" I've heard this before somewhere ... and I fear that the momentary sting of paying the $20 will be small compared to the long time enjoyment of the upgraded version. So, if and when I do make the move, I want to make sure I've
-
Another way of exporting Raw files directly to ACR
Hello, I just stumbled on this workaround for Aperture´s failure to export RAW-files directly to Adobe Camera Raw converter. I use iView Mediapro to keep my digital files archived. iView is able to catalogue every photograph of my Aperture library. I