HT1688 Why does when they upgrade my phone they turn on Icloud stuff I did not have and wiped out my phone contacts, but after it did that it took another back up and I could not get my contacts from backup unless I go back sept , why not incremental back
recent upgrade I lost all my contacts, I only had icloud for find my phone. My son backs his contacts up to my id, so when the upgrade happen it wipped out my contacts. I had been doing backups on my computer when I plug it in. But the problem is that it overlays the previous backup and after the upgrade it wiped out my phone contacts. So now I lost them and can not recover them. You need a more robust backup for IPhone.... I can not use the cloud because of my work will not let me. I have confidential information or access to it on my phone. I do not like each time I upgrade I lose my contacts and then I can't recover them because the backup runs again and overlays it. Should be a way to get increamental backups at point and time and not overlay everything. So frustrating with my upgrades and constantly losing my contacts. Very insufficent.
I think you can solve your problems by removing your AppleID email address from BOTH the Messages setting on your iPhone and the iMessages settings on your Mac.
On iPhone:
Settings > Messages > iMessage > Dissabled
Settings > Messages > Send & Receive > touch the "(i)" < touch "Remove This Email"
On Mac:
Open "Messages" application
Click "Messages menu > Preferences
Click "Accounts"
Select your AppleID account
Under the "You can be reached for messages at" settings, uncheck your AppleID email address and your phone number
Then uncheck the "Enable this account" setting
And lastly, ask all of your friends with iPhones to delete all iMessage conversations (blue bubbles) in their entirety.
To test, send a friend a new text using their phone number (not their email address) and watch the color of the bubble. If it's green then you are using SMS.
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How do I restore phone contacts from Backup Assistant backups?
Something caused my contacts to revert to an older version. I not able to find how to restore them from an earlier Backup Assistant backup.
I'm super sorry to hear about your contacts, dave658! I'm commited to doing all I can to ensure that you're able to restore your contacts. The best option would be to view your contacts online at vzw.com and follow the instructions below:
1. Sign in to My Verizon.
2. Locate the I Want To... section.
3. Click More Actions.
4. In the MESSAGING column, select Manage My Contacts. The Backup Assistant Plus: Contacts page displays.
5. Click Sync to Phone. A confirmation message displays.
6. Click OK.
Let me know if this helps. Have a great day! ^CM -
How can I get my "contacts" back on my iPod classic. iTunes wiped out all my contacts from my iPod classic and now I no longer even show a place for contacts on my computer when I plug in my iPod.
You don't download iTunes by connecting your phone to iTunes and yes of course, by syncing your phone with your husbands computer, of course you will have lost all your stuff and you will have his.
When you connect to iTunes, you sync.
To get back all your things, then you need to sync your phone to the computer that you used originally to set your phone up - if this is your computer, then connect your phone to that and sync it with iTunes on that and you will get your stuff back, but when you connect to iTunes you sync and don't download.
Ringtones should download automatically to your phone and if not, if you are getting them on your computer, then download them to your computer with your iTunes on and double click to get the MP3 file to open in iTunes and then sync your phone to your computer and you will get the ringtone on your phone. -
I upgraded my phone with a new 2yr activation in Jan 2014. I was not offered the 6gb plan without "going edge" that many unlimited data plan customers got when they switched over. I too had unlimited data and was grandfathered. Is this because that promotion wasn't active yet? I talked to my coworker who said she got hers upgraded from unlimited in september 2014 and was offered 6gigs for 30 bucks, and she's not on the edge plan. She upgraded at Target. I wonder if that makes a difference. I am currently paying for 2 gigs at 30 bucks a month.
Mas5723, thank you so much for reaching out to us. I want to make sure that are you on the best fit plan for your monthly data usage. How has the 2GB data plan been working out for your usage? Are you seeing any kind of overages on the account? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! -
I cannot see my Iphone 4 in my device window in the finder anymore. It use to appear so I could copy the camera pictures off of it and transfer them to other folders. Does anyone have and idea how to get it back when you plug it in initially. Thanks
You will want to open iPhoto, go to the iPhoto menu and select Preferences. Under the General tab, next to Connecting camera opens: select iPhoto. Close the preferences and quit iPhoto. Reconnect your iPhone 4. iPhoto should open automatically and offer to import your pictures. Import them and then do what you want with them.
Best of luck. -
Can not access email addresses when they are a link. F/F goes nuts and "untitled " keep flashing across the top of the screen.I have to get out of that page fast or manually shut down the computer
Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps. -
Has anyone else had a problem with their nano sim slot bending snapping or breaking when they put their sim in!? I have had to order a replacement and only had the phone 5hours!
Hannahjadepurnell wrote:
From giffgaff.
i Don't actually mean when you put it In the phone. I mean when you try to take the slot out of the phone with the pin. As soon as I pulled it out it bent.
That makes less sense as the sim tray a fairly stiff metal and should be pulled straight out once released. You didn't answer the question about where is was bought. Is is a real iPhone? -
I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?
fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing. -
I'm new to iPhone and iCloud... I have lots of pics on my iPhone but only some appear on my iPad, they're in Camera Roll on the phone but random ones only have come into Photos on the iPad - can anyone help? Thanks!
Welcome to the Apple Community.
Photostream when enabled will only add photos from the camera roll that were taken post photostream activation. (Photostream does not currently share video)
Photostream only syncs photos over Wi-Fi, make sure you are connected to Wi-Fi to begin with.
Photostream only syncs when the camera app is closed, ensure it is closed.
Photostream only syncs when the battery is above 20%, try recharging the device
Try disabling photo stream on your device (settings > iCloud), restarting your device and then re-enabling photo stream. -
i do click to restore the settings on i phone 3g but after 5 to 8mins it gives an error saying could not restore settings...now what should i do?? plzzz help..:(
i have locked my phone and i get the usb symbol with the i tunes sign with an arrow..i tried ro upgrade the software which did not go throught succesfully.. plzzz help me ...
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When I synced my phone with my mac, the music that I had in my phone got transferred to my mac. 140 songs to be exact, however I can no longer see the songs on my phone, only the purchased album I have appears. How can I get the songs I had back?
Connect your phone to computer, and sync like this. Check the boxes for the playlists, artists, albums you want to sync. Then click Apply. If you have enough space on your phone, you can choose Entire music library.
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well i m having an iphone 45 which i puchaes second hand ,well when i upgraded my phone to ios7 its asking me a paascode ,n my phone is disabled ,i never put a passcode ,,can anyone help . any solutios
Try this. turn it off > hold power and home button uuntil it says connect to itunes with the connect picture on it > then connect it to itunes > its gunna say you need to restore the iphone. download the software. hope it helps.
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my nightmare started when i upgraded my ipad to ios 7.0.2 i am not able access internet using cellular data, how can i revert to my old ios.wifi is ok , but cellular data is a big prob.can anybody help me ?
Can't downgrade on iOS ...
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings -
My MacBook w/ OSX 10.6.8 cannot access my external Time Machine Backup USB Drive. It says it is a Read Only drive. When I went to change permissions I found all pernissions were listed as "Custom" and I could not reset them to "Read Write". Any help would be appreciated.
This can be done easily with ethernet.
Please follow the instructions strictly.
To make it easier I want you to do this overnight so you can turn off all your current connection to the internet.
Just go to the airport fan in to the top right and turn airport off.
Get ethernet cable and connect the laptop to the TC lan port.. ie <-> ones.
Press and hold the reset on the TC for about 10sec. until the front led flashes rapidly.
Open the airport utility.. go to manual setup and change the wireless to off. (so other people around you cannot join your network of one).
Ignore all the errors.. they won't stop the backup working.
Go to the TM and reselect the backup target disk as the TC.
It should start after 2min and run through to completion.
That is it.. for a backup of many GB it might take a few hours.. so make sure the laptop has power plugged in and the sleep is off.. (on early ones I think this is needed but I am a late arrival to the scene).. sleep doesn't affect later OS. -
when i plug my phone into itunes it is wanting me to restore my back up from my previous iphone which I do not want, what do i do?
If you are concerned that iTunes will really set it up as a new phone and wipe your data, then create an iCloud backup first, and then use iTunes.
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