HT1689 How can i fix "cannot connect to iTunes store"?

How can i fix "cannot connect to iTunes store"?

Refer to this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

Similar Messages

  • HT4559 how do you fix 'cannot connect to itune store'  I need to update aps

    How do you update apps when you get an error message "cannot connect to i Tunes store"?

    Sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try again.
    You can also try rebooting your router by unplugging it for about 30 seconds and then plug it in again.
    You can look at Apple's support article as well.
    http://support.apple.com/kb/TS1368

  • How do I solve: "Cannot connect to iTunes Store" message

    I get this message: Cannot connect to iTunes Store" after I enter my password. I have already accessed the iTunes store, and have downloaded a music sample, but when I try to make a purchase, I can't because after I enter my password, I get this message. Thus, I cannot complete a purchase.

    Check out these troubleshooting suggestions:
    http://support.apple.com/kb/TS2388
    http://support.apple.com/kb/TS1368

  • I cannot connect to iTunes Store and there doesn't come a notification.. How can i fix it??

    I cannot connect to iTunes Store and there doesn't come a notification.. How can i fix it??
    It's been going on for a time now and no matter how many times i remove and install again it will not work

    I was having the same problems after downloading 10.4.1 IStore would only download half way then nothing attempted reinstall no goood checked the Diagnostics with IPad connected, indicated no errors. more than a few hours browsing possible solutions. Found one stating 'Remove all Itunes connected software, i.e. Bonjour, ITunes, Safari etc from PC via the Uninstall Safely Feature and ReInstall. Hey Presto it worked now no issues.
    Good Luck. I am using Windows 7.
    That's my problem exactly, but I can't find the: ''Uninstall Safely Feature and ReInstall''. Where is that??
    Thank You

  • My iPad says 'cannot connect to iTunes store' when installing an app, how can I fix it??

    My iPad says it 'cannot connect to iTunes store' but it obviously can because I'm in the store browsing I just can't install or update anything

    I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed

  • TS1398 I still can't update my apps. Continues to say cannot connect to ITunes store. Everything else using Internet works fine. How can I fix this?

    I need help. I cant update my apps because of I cannot connect to iTunes store. I have tried all suggestions with no success.  

    Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this:  go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
    Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

  • Get message on iPhone 4S, "Cannot connect to iTunes Store." How can I access the iTunes Store?

    I get a Message on iPhone 4S, "Cannot Connect to iTunes Store." How can I access iTunes Store?  Yes,  I am WiFi connected.

    Well folks I finally got my "can't connect to iTunes" issues fixed. Seems that there was an unauthorized change to my email address and account therefore not allowing mr to connect to iTunes.
    Here is how I got it fixed.
    1. Contacted iTunes store support
    2. Followed their instructions and replyed with the following info:
    An order number from one of my purchases
    Last 4 digits of the c.c. Used for the iTunes store acct
    Answer to one of my security questions
    And 2 items from this list.
    Birthdate
    Billing address for Acct
    Phone number on acct
    It was after all of this that they saw that someone had made an account modification back in February when the issue began. Seems they changed my email address just slightly and that is what kept me from being able to sign in and not a password issue. This was likely due to a phishing email that came out in conjunction with iCloud asking users to change their passwords to a more secure form by adding a capital and number.
    To get all of this cleared up it took about 4 days as we emailed back and forth. I also needed a seperate email address they could use to send me info. Once they determined the issues and went to get them fixed by changing the email address associated with the acct and I created a new password I was able to access iTunes with no issues and even my previously thought lost acct balance was there.
    Hope this helps
    Crash

  • HT1689 I keep getting the error: Cannot connect to ITunes Store. I recently updated the iOS on the ipad3. Have tried heaps of fixes as suggested in various threads. DNS, date and time, reset etc

    I am a fairly new apple user, just got the new ipad, as part of an evaluation program. I recently did an iOS update and now keep getting the error message:cannot connect to iTunes Store... I tried date changing - no good ... The only thing that worked was to change the DNS setting to 0.0.0.0 as described in another thread. This fix for a day and now still getting the same error message and DNS setting changes do nothing. I have tried the reset method several times to no avail. I'm beginning tho think the ipad wasn't a great idea.... Apple need to attend to this. Like many, I have already wasted too much time looking for a fix. I am part of an IT in education group that will soon be recommending a specific hardware and OS. Could result in the loss of thousands of ipad sales for apple ....
    Anyhow... All or any suggestions are welcome :)

    Also, I've just learned that I can connect to download new apps, but cannot update any apps I've downloaded in the past. How might I go about connecting my reset apple ID with its history from before it was reset? I assume that is the biggest issue.

  • How do I fix error cannot connect to Itunes store, How do I fix error cannot connect to Itunes store

    How do I fix error cannot connect to Itunes store, How do I fix error cannot

    Refer to this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • When i try to connect to my applications icon this error appears:  cannot connect to itunes store.  Why does it say this and how can I correct it?

    When I try to connect to my application icon it states "cannot connect to itunes store"  why and how can I fix it

    also, how do you connect to internet, cellular data network or wi-fi....you might also try it with wi-fi turned off and see if it works over the cell data network..this would eliminate any proxy issues with the wi-fi network...

  • Cannot connect to itunes store how do I fix this

    cannot connect to itunes store how do I fix this

    Try this support article >  Can't connect to the iTunes Store

  • I was doing an in-app purchase and it said contact apple support then another one said purchase failed cannot connect to itunes store, how do i fix it?

    i was doing an in-app puchase and it said to contact apple support and another said purchased failed cannot connect to itunes store, how do i fix it?

    Contact iTunes Support like the message said
    Apple - Support - iTunes - Contact Us
    Also
    Can't connect to the iTunes Store

  • Any one know how i can access my itunes store again on my ipad. I am recieveing a message saying ' cannot connect to iTunes store :(

    I am having problems in connecting to my itunes store on ipad 2 . anyone know how i can resolve this.

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • While trying to purchase through a game in my iphone it says ( cannot connect to itunes store ) how to fix this?

    while purchasing something from my iphone ( it says : cannot connect to itunes store ) how to fix this?

    Hello Emamoe,
    Thank you for the details of the issue you are experiencing when making an in-app purchase on your iPhone.  I found a couple of articles I recommend for this issue.
    First, I recommend using the steps in the section titled “Troubleshoot issues on an iPhone, iPad, or iPod touch” in the following article (the article title refers to the iTunes Store, but the steps are relevant for the App Store as well):
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If the issue persists after following the steps in that section, I recommend continuing with the steps in the section titled “Isolate the issue: (Mac OS X, Windows, iOS)” in the article below.  This section will help you isolate the network issue that could be blocking you on those apps:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT1689 Cannot install updates as get message Cannot connect to iTunes Store each time I try. Have updated to ios6 and can download

    Can anyone explain how I can install updates for the apps on my iPhone when I keep getting the message 'Cannot connect to iTunes Store', yet I can view music & films and still download new apps?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
    If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
    How to Solve the Problem of An iPad App Download Stuck on “Waiting”
    http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
    Another thing to try - Turn the iPad Off & then back ON.
    If that doesn't work:
    •  Log out of your iTunes store account.  Go to Settings > Store > Sign Out Then press the Home button.
    • Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
    • After restart, the Waiting should be gone.
     Cheers, Tom

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