HT1689 I bought an app and I got charged twice? Can I get the balance back?

I lost almost 10$ from my account. Actually it's for my daughter.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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Exporting 7 min. video from Aperture and received error. How can I get the original back?

I uploaded a video from my iphone 5 into Aperture and then I tried to export it to my desktop. After I clicked on Export, it attempted to export for a while but then gave me an error message saying that 0 of 1 videos was exported and it couldn't export. Now it shows the video in the album in Aperture, but it won't play and I can't do anything with it. I have tried to recall the original but it says there is no original and it says there are no referenced files when I try to reference the files. The clip also shows an arrow pointing to the right with a yellow triangle by it. This is located in the bottom right of the image, right next to the video icon. My concern is that I tried to export the original. Any ideas on how I can fix this and get the video back?

The clip also shows an arrow pointing to the right with a yellow triangle by it. This is located in the bottom right of the image, right next to the video icon.
Is that the badge you are seeing? Then Aperture has lost the connection to the original video file.
Now it shows the video in the album in Aperture, but it won't play and I can't do anything with it. I have tried to recall the original but it says there is no original and it says there are no referenced files when I try to reference the files.
You tried to reconenct and locate the referenced file? Then you probably imported the video as "Managed" and then the commands for referenced files do not work.
Look directly into your Aperture library package, if the video is still there:
Select the Aperture Library in the Finder and ctrl-click(or right click) it.
Then select "Show Package Contents" from the pop-up.
In the Finder window that opens scroll down to the "Masters" folder and open its subfolder "2013" and then go to the month and day, when you imported your video. Do you see your video there, or any imports at all?
If you see the video in your library package, copy it to the Desktop, ad check, if you camn play it.
What do you see?
Regards
Léonie

HT4207 my dauther deleted my gamil app and with it the notes got deleted ,how can i get the notes back ? I has a new page called Navigator and with it all the email's of my new friend's from the trip.plz help me find it

please help
i coulnt sign in to my gmail app
so my dayther deleted it with out knowing she deleted the notes as well
how can i find them ?
thanks

Just set the acct back up on your phone and the notes should come back.
Keep the phone away from your daughter.

My iphone5S got stolen, how can i get the photos back ?

Phone got stolen, just want to get back my kids photos, please help

Get them back from where?
They have to be somewhere in order for you to get them.
Did you use photo stream?
Did you import them to your computer? You should be doing this regularly.

Since downloading Firefox, my photo's have disappeared and replaced by numbers - How can I get the pictures back

I was having trouble with downloads on Ebay using Internet Explorer. They recommended Firefox. And it worked better. However, under My Pictures, the actual pictures disappeared and were replaced with the numbers only. I makes it difficult to remember which picture is which when you wish to download 50 or more items. I would like to have the actual pictures back rather than just the numbers. In fact, I do not have the pictures appearing that I use for Ebay. Thank you.

If images are missing then check that you aren't blocking images from some domains.
*Press the F10 key or tap the Alt key to bring up the hidden "Menu Bar" temporarily.
*Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"
*Check "Tools > Page Info > Media" for blocked images
*Select the first image link and use the cursor Down key to scroll through the list.
*If an image in the list is grayed and "<i>Block Images from...</i>" has a check-mark then remove this check-mark to unblock images from this domain.
Make sure that you do not block (third-party) images, the permissions.default.image pref on the <b>about:config</b> page should be 1.
Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.
Make sure that you allow pages to choose their own colors.
*Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
Note that these settings affect background images.
See also:
*http://kb.mozillazine.org/Website_colors_are_wrong
There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.
See also:
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Images_or_animations_do_not_load
*http://kb.mozillazine.org/Websites_look_wrong

I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

I have eactly the same problem - it seems that the downloaded version on MBA is version 6.0 and on iPad is is version 2.0 -
Issue is when i tried to save the presentation on MBA Keynote 09 - Keynote crashed.
I tried to save is as Powerpoint in MBA and it crashed as well!
Message was edited by: Innovaxin

My laptop got formatted and so did all my itunes information like music, contacts, and games. So how can I get all that back because if I just plug my iPhone into the laptop all my stuuf that was on my phone will be gone? help please

My laptop got formatted and so did all my itunes information like music, contacts, and games. So how can I get all that back because if I just plug my iPhone into the laptop all my stuuf that was on my phone will be gone? help please

http://www.wideanglesoftware.com/touchcopy/index.php

I updated my ipad 3 to iOS 6. now my appstore shows chinese apps and prices in rmb. how can i change the settings?

I updated my ipad 3 to iOS 6. now my appstore shows chinese apps and prices in rmb. how can i change the settings?

Change home country
1. App Store>Featured>Apple ID (at bottom of page)
2. Tap on Apple ID>View Apple ID
4. Enter your password
5. Country/Region>Change Country or Region

The apps I created from "add to homescreen" have turned white and have a few lines and circles in it. How can I get the picture back on them?

The apps I created from "add to homescreen" have turned white and have a few lines and circles in it. How can I get the picture back on them?

Those aren't apps; they're bookmarks to websites. Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears? If all else fails, you can just re-do the shortcuts.

PC went south. Geeks brought it back. PS elements and premier 11 can't start. Error msg sez configuration incorrect needs to be reinstalled. When I load the disk I get a blank screen. Try to uninstall and can't find apps i control panel. How can I get the

PC went south. Geeks brought it back. PS elements and premier 11 can't start. Error msg sez configuration incorrect needs to be reinstalled. When I load the disk I get a blank screen. Try to uninstall and can't find apps i control panel. How can I get the apps back?

adobeamatuer
Thanks for the reply.
Although the security of Windows XP SP3 32 bit is compromised by Microsoft no longer supporting XP, if Windows XP was restored as claimed, you should still be able to install/uninstall Premiere Elements versions of it that you did before the Microsoft support removal.
I think a revisit to the Geeks would be in order. It may be that they could not restore Windows XP because of the Microsoft non support. I would take along the Premiere Elements installation disks so that you do not leave there without actually seeing Premiere Elements (or a non Adobe program) running on your restored Windows XP. What was the other software that you tried to use that did not work?
Please update us on your progress when you get a chance.
Best wishes
Thanks.
ATR
Add On...spelling correct 12 03 2014.

My music app icon is missing from my home screen and I have to go through the search to find and use it. How do I get the icon back on my home screen

(IOS 7 update trouble) My music app icon is missing from my home screen and I have to go through the search to find and use it. How do I get the icon back on my home screen

Find which screen, folder it was moved to, and hold down the icon until the icons start shaking. Then drag it to the left or right edge of the screen, and it will allow you to move it to which ever screen you want it. When you have it there, tap the Home button to stop the icons form shaking.
Or do what hannahsage said above.

I am using iphone 5s, glass got broked, where can i get the original panel and what would be price

i am using iphone 5s, glass got broked, where can i get the original panel and what would be price

If you are from India ,here is how you get Out of Warranty service in India
Out-of-Warranty Service
Please contact an iPhone Authorized Service Provider for out-of-warranty service options.

HT4623 Trying to transition from my old iPhone 3G to a new iPhone 4S, and have some trouble getting all my photos transferred. Apps and music are okay, but can't get about 2/3 of my photos. Any suggestions?

Trying to transition from my old iPhone 3G to a new iPhone 4S, and have some problems getting all my photos/videos to transfer. Apps and music are fine, but can't get about 2/3 of my photos. Any suggestions?

Good afternoon
Are you getting any error messages? This might be helpful reading.
http://support.apple.com/kb/TS3697
Cheers

When I went and connected phone to my laptop and hit restore and it got rid of everything my photos my contacts everything and I don't know how to get the stuff back and if you need to know I have an IPhone4S

When I went and connected my phone to my laptop and hit restore and it got rid of everything my photos my contacts everything and I don't know how to get the stuff back and if you need to know I have an IPhone4S

I take it you were replacing an older iPhone and this was the first time you plugged it in? If so, that's what happens. It restored the backup of your old phone. A backup of the current phone is not made in those circumstances.
If that's not what happened, you need to clarify.

The new ibook app and ibook update is designed for iPhone 5 operating system. When my iPhone4 recently updated the ibook app, it created many problems using the ibook to download and read my books. Can I get the previous ibook app back on my phone.

The new ibook app and ibook update is designed for iPhone 5 operating system. When my iPhone4 recently updated the ibook app, it created many problems using the ibook to download and read my books. Can I get the previous ibook app back on my phone.

Check your trash can on the desktop. The old version is automatically moved to the trashcan. You should be able to move it from the trashcan back to the Apps folder within the iTunes folder. The update that was pushed out was for iBooks to work with iOS 7 not iPhone 5. iOS 7 was released today.

HT1689 I bought an app and I got charged twice? Can I get the balance back?

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