HT1689 I have changed my apple account ID and password, but now cannot get any of my updates to software. What m I missing?
I have changed my Apple ID for both iPad and iPhone and iCloud, but cannot update any programs. What am I missing?
Go to Settings>iTunes & App Store>Apple ID. Tap the new ID and sign out. Then sign in with the old ID. You can do the reverse to get back to your new ID.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
Cheers, Tom
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I have changed my icloud user Id and password, but the old user ID still pops up and ask for my password. I cannot delete my old icloud account as it keeps asking password of my old user ID. how can I rectify the problem?
Hey HKKL,
Thanks for the question. I understand you are having issue relating to the iCloud account after changing your Apple ID email address. The following article addresses this issue and potential resolution:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
https://support.apple.com/kb/TS5223
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Tap Settings > iCloud and try to sign out.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Tap Settings > iCloud and sign in with the new Apple ID.
Thanks,
Matt M. -
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I'm having a bit of trouble confirming that the ZyXEL is a combination modem & wireless-N router. If it is, then you really won't get any advantages of using the 802.11g AirPort.
If the range of your ZyXEL is limited, you may find that doing either or both of the following will help: 1) Move the ZyXEL so that it is higher vs. lower in the room, that is away from any closed areas or placed in a metal cabinet, and 2) Changing radio channels. The latter is especially important in you live in an area where there are a number of competing Wi-Fi.
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As above guys, phone keeps asking for password to previous i.d but neither old or new password will give me access to i tunes/ apps etc any ideas??
Hi Gavin229,
Welcome to the Support Communities!
If you have changed your AppleID information or password, you will need to sign out of your existing iCloud or iTunes Store accounts and sign back in with the new information.
The articles below will explain this in more detail ...
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Apple ID: Changing your Apple ID
http://support.apple.com/kb/HT5621?viewlocale=en_US
"...remember to update all of the features and services that you use with your Apple ID."
If you can’t sign in to iCloud.com - iCloud Help
http://help.apple.com/icloud/#/mmfc0f1a3b
Cheers,
- Judy -
I have an iPad. Couldn't remember password do I changed user name and password. How do I get the old user name to stop popping up when I want to sign in for a purchase at iTunes?
Did you create a new account or did you update your existing account ? You can log out of the currently logged in account by tapping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and you can then log back in. If you created a new account then your existing purchases will remain tied to your old account.
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I have changed my Apple ID name and I want to change it on iCloud, however I am not able to delete the previous account because I need to turn off the Find my iPhone - and for that I need to log in with the old name and that is not working. Help anyone?
Hey tulgan,
This link will provide information on what to do after you change your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Welcome to Apple Support Communities!
Take care,
Delgadoh -
i have already changed my apple account to Aussie store but when i go to apps store, it's still showing Singapore Store and i can't even buy apps now, can help?
You can try it lumaw, for the sake of testing to see if that new account is still stuck at Singapore but I've seen this a lot where two IDs cause a bevy of purchase/redownload/authentication issues.
For account concerns like this I'd tell you to start here & talk with the iTunes Store support first:
https://expresslane.apple.com/GetproductgroupList.action
Be sure to switch you country to Australia if it isn't already. -
Due to problems with my original email I changed my apple id email and password months ago. Suddenly it is reverting to my old email. How do I get it to totally forget the original? I have iPhone, iPad and MacBook Pro.
Hey 1Jerry,
Thanks for the question. You'll want to delete and re-add your iCloud account (utilizing the new Apple ID address). When prompted, opt to keep as much information on your device as possible. The following article provides information on how to do so:
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Turn off iCloud completely
Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:
On your iOS device’s Home screen, tap Settings > iCloud, then at the bottom of the screen, tap Delete Account.
Thanks,
Matt M. -
I have changed my apple id recently and the changes have been reflected on my iPad for both the apps store and the iCloud, however, my iphone still insist on using my old apple id for the iCloud while the app store is fine. how can i correct the problem?
ThanksHi Baem_leeds
Welcome to the Support Communities!
If you change your Apple ID you will need to sign in with the new information or password the next time you use an Apple service or feature that uses Apple ID. If you have multiple devices that use features and services that require an Apple ID, you will need to sign in again on each device.
The links below will provide additional information:
Where can I use my Apple ID?
http://support.apple.com/kb/HT5616
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Judy -
CAn I change the apple I'd and password on one of my two iPads and will they both operate separately. Right now when my husband adds a game it also is added to the other one and when I add recipes in pages, they go into the other I pad too. When I purchased the new iPad I was told I had to have the same apple Id as the first one, I would like them to be separate, is this possible?
You need to create a new Apple ID to use with the other iPad, then sign out in Settings>iCloud and sign in with the new ID. Of course any data such as contacts and calendars which have been synced from the first iPad will be removed from the second one when you do this.
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I cannot activate my iCloud backup of my 4S iPhone, even though I have definitely deactivated Airplane mode, and am connected to Wi-Fi. I also have a correct Apple/iCloud ID and password.
Should I delete my iCloud account and set up a new one??
Please give me some assistance with this problem!
Sincerely, BrianritTo unfreeze it, reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
To troubleshoot your problem with backing up to iCloud, this may be caused by a corrupt existing backup that needs to be deleted, or by data on your iPad that is preventing the backup from succeeding. To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on and try backing up again.
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My wife and I have different Apple ID's and passwords but I want to share our music library which is on iCloud under my Apple ID. How do I set her up to share the music library that resides on the iCloud under my Apple ID?
You would need to go to Settings>iTunes & App Store, tap her ID, sign out, then sign back in with your ID. However, if she has turned on automatic downloads, download previous purchases or signed into an iTunes Match account using her current ID, she would have to wait 90 days from when she first did this to change to another ID. She can, of course, sync your music to her device using iTunes without changing her ID association.
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Hi mpellichero,
Thanks for visiting Apple Support Communities.
The steps in this article can help if you are being asked for the password to your previous Apple ID:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Best Regards,
Jeremy -
I have just got a replacement iphone 5 but I can't restore my old backup that is ios7 because the replacement is ios6 I have changed my UDID on the developer site but still no luck any suggestions anyone?
You are in breach of your Developer agreement by posting in a Public forum
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Back up all data before making any changes.
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