HT1689 I'm trying to update my apps and keep getting a message that says "cannot connect to the iTunes store", why? How do I fix?

Why can't I connect to the iTunes store to update my apps anymore?

Hi Grneyedtiffster,
If you are having issues accessing the iTunes Store from your iPad, you may want to take a look at the troubleshooting steps in the following article:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

Similar Messages

My iPad works perfectly except when trying to update apps. Then I get a message that says "Cannot connect to the iTunes store."

My iPad works perfectly except when trying to update apps. Then I get a message that says "Cannot connect to the iTunes store."

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months in the future and then re-trying

I recently traveled in Egypt with my iPad. Iam back in the US, but I wanted to download an app, and I get a message that I cannot download from the Australian store, and I need to switch back to the USA how do I do this?

I recently visited Egypt with my iPad. I am now back in the USA. I tried to download a new app, and I got a message that I could not download from the Australian store. I was told I need to switch back to the USA store. I did not deliberately switch to the Australian store. Why doesn't the iPad automatically switch back to the USA.

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again.

All of a sudden, my IPod Touch will not allow me to update in the App Store. I get message that says "cannot connect to the ITunes Store" Can anyone help? Thanks so much

IPod touch will not update in App Store. It says " cannot connect to ITunes store

See these previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

Every time I try to update my apps I get a message that reads, "Cannot connect to the itunes store." Any help?

Would love some advice.

silly question but is your ios device jailbroken? have the hosts file been changed either by tinyumbrella, etc..
this will stop the connection to apple servers?

I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

HT4009 I cannot make an in-app purchase in War of Clans. Trying to purchase gems, and keep getting the message that I "cannot connect to the ITunes store." I have followed the help message in the "settings" area repeatedly. I can connect to store other

I cannot make an in-app purchase of gems in War of Clans. I keep getting the message that I "cannot connect to ITunes store." I have followed the help message in the in-game settings a number of times, to no avail. I can connect to the Store in every other area of my IPad. Suggestions please? Thanks!

Kaitlyn255 wrote:
I've been trying to complete an in-app purchase within the game "Nemo's Reef"
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1918 I can't update my apps, I keep getting a message that says my secuirty code is invalid.

My phone was working fine a few days ago. That I seen I had 7 updates and I went to update them. After entering my password I got a message that said Tap contiue and sign in to review billing info. I did as it says and then got a message that said my secuirty code on my credit card is invalid. I've checked it and it is not. I connected my phone to itunes and tried to change it that way with no change. While it was connected to itunes I erased the cc info all togther and tried to input a different credit card but it says the same thing that the secuirty code is invalid. I'm not sure what else to do. I can't update any of my apps, and I have been unable to find a number to call apple and see if they know how to fix this issue. Clearly there is nothing wrong with my secuirty code, so any help would be greatly appreciated. Thank you.

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/

How to switch to a different app store? I am trying to update my apps but am getting a popup that says your account is not valid for use in the uS store. you must switch to the Canadian Store before purchasing. How do I do this? I can't find the place

I am trying to update my apps but keep getting a popup that says "Your Account is not valid for use in the US store. you must switch to the Canadian Store before purchasing." I can not find where to do this! Please help! Thank you!

[Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather .

I get a message that says cannot connect to iTunes when I try to update apps. I am connected to wifi. I have changed password. I have turned off iPad and back on. I have tried scearching for the answer and cannot find any help.

I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?

Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086)

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

See thes previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

TS1702 When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?

When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?

Check that the apps are still available in the store

I am trying to email pictures from my ipad to my email address on my computer and I have been going along nice but now I get a message that says "cannot send mail the message was rejected by the server" can't see to figure out why it stopped sending now.

I have been emailing pictures from my ipad to my computer and have been going along nicely and now when I went to send 5 pictures to my computer from my ipad I am getting a message that says " cannot send mail The message was rejected by the server" cannot understand why this is happening and have not been able to fix. Now when I try to send pictues even to another email address I am getting the same message.
Help.

Email may not be the best way to move pictures.
There are lots of ways of moving files.
A simple and popular way to copy files and share files among your devices.
https://www.dropbox.com/
"Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
https://www.box.com/
Using iTunes to transfer files:
http://support.apple.com/kb/HT4094?viewlocale=en_US&locale=en_US
Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares) protocols"
https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
Windows File server
http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
"The kiteworks mobile file sharing solution provides secure creation, viewing, and sharing of enterprise content on smartphones and tablets while providing IT and security teams the administrative controls to manage user privileges and access rights necessary to ensure enterprise security and compliance." " Includes choice of private cloud on-premise."
http://www.accellion.com/solutions/mobile-enablement/mobile-file-sharing
"Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
http://www.tidal.it/?page_id=309&lang=en
http://www.msec.it/blog/?page_id=11

Im trying to access the movies that I've purchased on itunes through appletv. it says that I cannot connect to the itunes store. how do i fix?

Im trying to access the movies that I've purchased on itunes through appletv. it says that I cannot connect to the itunes store. how do i fix?

Power cycle the ATV and router.
If the issue persists, on the ATV go to Settings > General > Reset

TS1368 I have an iphone 5 yesterday i could get into the apps store now i get a message that says cannot connect to ITunes Store

Yesterday I was able to download apps from the apps store. Today everytime I try I get a message that says "cannot connect to ITunes Store". I know the login and password is correct verified it on my PC. Everything is up to date. I don't know where else to check. Any help would be helpful.

Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086)

HT1689 I'm trying to update my apps and keep getting a message that says "cannot connect to the iTunes store", why? How do I fix?

Similar Messages

Maybe you are looking for