HT1689 I tunes store double charged me for two songs, how do i get them to reverse the double charges off my account? also one song wong load on my iphone but i got charged for it anyway?

Help
I-Tunes Store double charged my account for two songs i downloaded on my phone,
also a song i ordered wont load to my phone but i got charged for it anyway? how do i get ahold of Itunes store to reverse these charges off my account?
Help
Raider girl

Connect the device to the computer.
In iTunes, select the content desired to sync.
Sync.
This is all described in the User's Guide, reading it may be a good place to start.

Similar Messages

Why are songs/albums deleted off of the iTunes store? How can I get them back on the iTunes store? PLEASE help. Thank you.

Why are songs/albums deleted off of the iTunes store? How can I get them back on the iTunes store? PLEASE help. Thank you.

Perhaps the copyright holders chose to remove them. What album were you after?
tt2

The icons for html files are blank . . . how do i get them to show the firefox image

on the desktop and in directories, the icons for html files are blank . . .
firefox is my default browser . . .
how do i get the icons to show the firefox image ?? . . .

You can check for issues with the Windows icon cache and try to rebuild the icon cache.
# Open the Task Manager (Shift+Ctrl+ESC)
# In the Process tab, right-click on the Explorer.exe process and select End Process.
# Open the file picker via "File > New Task (Run)" and click the Browse button.
# Type or Paste %USERPROFILE%\AppData\Local (%LocalAppData%) in the File name field (AppData is a hidden folder).
# Select the IconCache.db file and use "Delete" in the right-click context menu to delete the file.
# After the IconCache.db file has been deleted, start a new explorer.exe process via "File > New Task" to get the desktop and Taskbar back.
The IconCache.db file is a hidden file, so make sure that you can see hidden files.
* http://kb.mozillazine.org/Show_hidden_files_and_folders

I have just downloaded ios7 and none of my app icons are showing on the home screen.   In the App Store they are showing as purchases.   How do I get them to show as icons on the home screen?

I have just downloaded ios7 to my iphone4.   Now none of my apps are showing as icons on my home screen.    What should I do?    This didn't happen when I updated my iPad.

You may have transferred all your songs, but your iPad is seeing the library as a different entity.
The following article(s) may help you.
Moving your iTunes library to a new computer

On my iPad2, the buttons for Top Ten, Genres and New Releases are missing. How do I get them back.

On my iPad2, the buttons for Top Ten, Genres and New Releases are missing. How do I get them back.

If the menu bar is hidden then press the F10 key or hold down the Alt key, that should make the menu bar appear.
* Go to "View > Toolbars" and check-mark "Menu Bar" with a click if you want to make that permanent
See [[Menu bar is missing]]

HT4859 I got a new iPad mini and It said that I didn't have anything in my iCloud backup but I had all 800 of my pictures on it. How do I get them back?

I got a new iPad mini and It said that I didn't have anything in my iCloud backup but I had all 800 of my pictures on it. How do I get them back?

The new one must have been in inventory for a while or it would have the latest iOS.
To update it, connect it to your computer and open iTunes. You may be prompted by iTunes that a newer version is available; if so, choose Download and Install to update it to iOS 6.1.3.
If you don't get this prompt, click on the name of your phone in iTunes, then click on the Summary tab at the top. On the Summary tab, click Check for Update. You should then be prompted that there is an update available and you can update your iPad.
After updating, as mentioned in the posts above, set it up as a new iPad, eject it from iTunes and disconnect it from your computer, then go to Settings>General>Reset, tap Erase All Content and Settings, go back through the setup screens on the iPad and when given the option, choose Restore from iCloud Backup. You should now be able to choose your backup to restore from. Be sure your iPad is connected to wifi and your charger as this may take some time to finish.

I deleted my email account of my iPad buy mistake now I've put it bk on I've only got a few emails come back on not my old ones from before there still in my in box if I going my hotmail account on pc and on my phone, how do I get them bk on my iPad thank

I deleted my email account of my iPad buy mistake now I've put it bk on I've only got a few emails come back on not my old ones from before there still in my in box if I going my hotmail account on pc and on my phone, how do I get them bk on my iPad thank

What type of account did you set-up on the iPad, POP, IMAP, the items on your iPad could have downloaded off the server or you will need wait awhile for the message to update to the iPad.

The Apple Store recommended wiping and reloading software on my Mac Mini yesterday. In the process I lost iMovie, iPhoto and Garage Band. How can I get them back?

I took my Mac Mini to the Apple store yesterday since I was having trouble with difficult to read text. They recommended wiping the drive and reloading it. I lost iMovie, iPhoto and Garage band in the process. How can I get them back. The App store says they are already installed.

What I missed was that I needed to select "Purchased" rather than using the normal listing of items. Once I went to the purchased list I could easily download the various software.
Thank you all for your help.
Bob

I seem to have deleted iTunes and the App Store from my iPad mini, how do I get them back?

I've deleted the App Store and iTunes from my iPad mini, how do I get them back?

If you can't find them on any of your homescreens or app folders, and you can't find them via the spotlight search screen (swipe your first home screen to the right), then are they hidden by Settings > General > Restrictions > Installing Apps and iTunes being set 'off' ?
If not then have you tried a reset to see if you can find them after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

After updating my i phone to the latest ios 7.0 software the apps I purchased are still accessible through the app store but not on the home screen how do i get them back

After updating my iphone 4s to the latest ios version 7 the apps that i purchased are no longer on the home screen and can only be found on the app store.. how can i get them back on the home screen? please help

You can move apps around in iOS 7 the same as iOS 6. Press an app icon until you see it wiggle; then drag it to where ever you want it to be. Drag it onto another app to create a folder with the two apps. Tap the Home button to stop the wiggle.

My iTunes Match automatically charged me for a second year when the first year finished. In spite of that, I have lost all of my playlists on my iPhone. How can I get them back?

My iTunes Match automatically charged me for a second year when the first year finished. In spite of that, I have lost all of my playlists on my iPhone. How can I get them back?

Hi,
No need to post three times!
Is iTunes Match still turned on on your iPhone? If not, you need to turn it back on.
If it is still on, go to settings, music app and turn off match- sign out of iTunes Store. Reboot iPhone, sign back into iTunes and turn on match. Poem music app. Does this help?
jim

I got the iPhone 5s this morning and I kept my number and as soon as it charged I got all my messages, but when I connected it to my iCloud and backed it up, when it was finished all the messages I received were gone. How do I get them back?

I got the iPhone 5s this morning and I kept my number and as soon as it charged I got all my messages, but when I connected it to my iCloud and backed it up, when it was finished all the messages I received were gone. How do I get them back?

Hi sofia124,
Welcome to the Apple Support Communities!
It sounds like you may have either set the iPhone up as a new iPhone or restored from a backup that didn’t have your messages on it. If you do have either an iCloud or iTunes backup that you believe has your messages saved, you can restore from that backup to recover your information. Please use the attached article as a reference for restoring from a backup.
Back up and restore your iOS device with iCloud or iTunes
Have a great day,
Joe

HT4436 Since installing Ios7 280 music tunes out of a total of 360 will now only play when I'm within range of WiFi. How can I get them back on my Iphone 4s and scrap this stupid icloud that I did not want or ask for in the first place.

Since installing Ios7 280 music tunes out of a total of 360 will now only play when I'm within range of WiFi. The remainder now appear with the stupid Icloud logo beside them. How can I get them back on my Iphone 4s and scrap this stupid icloud that I did not want or ask for in the first place. Why can't rotten apple ask if you want the dam icloud rather than just stealing everything without permission and then you can only have access to it through wifi.

Wow, just posting and it seems that there is a solution that is working for me...
What I've did is I turned off iTunes Match on my iPhone, then turned in on again. Now in my iTunes library on my mac I can get the duplicates to be matched or uploaded to iCloud with a right-click, add to iCloud. iTunes Match starts to check the songs and everything is done correctly. Pretty nice!

HT201272 My laptop pc got stolen, how can I get hold of all the itune music I purchased, or at least get a list for insurance?

My laptop pc got stolen, how can I get hold of all the itune music I purchased, or at least get a list for insurance?

Yu can try this program. If unsuccessful, the contents of the iPod will be deleted if yu update/restore with the iPod in recovery mode.
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov

Ok so.. my ipod disabled for 40 years so i fixed it but everything got erased! and i had proably about $150 worth of songs and games on it... and i get them back... how do i get them back?

ok so.. my ipod disabled for 40 years so i fixed it but everything got erased and i had proably about $150 worth of songs on there.... how can i get them back?????

As long as the apps are still available in the store, and you use the same iTunes account as you originally used to buy them, then you should be able to re-download them for free, and if you are in a country where you can re-download music then you should be able to re-download them as well : what you can re-download for free will appear under the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes
Re-downloading : http://support.apple.com/kb/HT2519

HT1689 I tunes store double charged me for two songs, how do i get them to reverse the double charges off my account? also one song wong load on my iphone but i got charged for it anyway?

Similar Messages

Maybe you are looking for