HT1725 I currently have 57 songs listed under downloads and all have been in the processing stage. I have already been charged but cannot get the song to finish. Any suggestions?

I currently have 57 songs listed under downloads and all have been in the processing stage. I have already been charged but cannot get the song to finish. Any suggestions?

Hi Little Orchard,
Welcome to the Support Communities!
Are you downloading to a computer or an iPhone, iPad or iPod Touch? I would first suggest signing out of the iTunes Store and restarting your computer or device. Then log in and look for your purchases again. If you are still not able to access your content the article below will get you connected with the iTunes Store Support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

Similar Messages

My hard drive crashed. Lost Photoshop 11 software. When hard drive fixed, I bought and downloaded Elements 12. Trying to get photos in 12. All I have had for several hours are hour glasses. Photos are there if you click on hour glass, but cannot get photo

My hard drive crashed. Lost Photoshop 11 software. When hard drive fixed, I bought and downloaded Elements 12. Trying to get photos in 12. All I have had for several hours are hour glasses. Photos are there if you click on hour glass, but cannot get photos to show up on the grid. What should I do?

Thank you. Unfortunately I have very limited technical skills.I am not sure what some of your suggestions relate to and the others I would not know how to do. But I do appreciate your respnse. A good start might be if you could tell me how to turn off face recognition. Thank you again

How do I revert to original footage in Final Cut Pro X version 10.0.9, for some reason I have lost some audio in my timeline and would like to start again but cannot get the original footage?

How do I revert to original footage in Final Cut Pro X version 10.0.9?
For some reason I have lost some audio in my timeline and would like to start again but cannot get the original footage?
Only the edited version which is no good without the audio?
Please Help

What format is your problem clip? Are there wave forms visible in the section without sound?
Right click on the clip in the event broswer and choose Reveal in Finder; open the clip in Quick Time to confirm that there is sound throughout at that stage of your workflow.
Russ

TS3711 I have changed the keyboard on my iBook G4 (OS 10.5) to a Japanese JIS Keyboard but cannot get the Keyboard Setup Assisstant to run and recognise it.

I have changed the keyboard on my iBook G4 (OS 10.5) to a Japanese JIS Keyboard but cannot get the Keyboard Setup Assistant to run and recognise it. Some symbols don't match. What can I do to get the new keyboard recognised/installed? The keyboard setup assitant looks as if it will open when clicked on but does not.

You may need to reset the pmu. See this article:
http://m10lmac.blogspot.com/2009/12/fixing-keyboard-type-problems.html

I have created an iMovie but cannot share it. I have looked at the help menu and have tried to follow these instructions but cannot get the sharing button to open anything.

I have created an iMovie but cannot share it. I have looked at the help menu and have tried to follow these instructions but cannot get the sharing button to open anything.

Do you have MacKeeper installed? If so, you need to uninstall it. There is a known issue where MacKeeper disables all the sharing functions from the new iMovie.
Uninstall MacKeeper, then re-install iMovie.
Keep MacKeeper uninstalled.

I use an xpi extension (moderating yahoo groups) for FF on my laptop. I have FF mobile on my Android phone but cannot get the extension to work on the phone. Any ideas? Need any more information from me? Many thanks

I moderate several 'Freecycle' and similar community groups hosted by Yahoo Groups. A tool has been developed to make this easier (e.g. automating certain functions, standard messages etc) for FF users on PCs & Macs. I have FF mobile on my Android phone but cannot get the moderation tool to install.

Extensions would need to be modified by the extension author to work with Firefox mobile.

I am getting so frustrated!! I cannot get itunes to open! I have uninstalled and re-installed the program but the store just looks like it is thinking yet not opening the store. I can access the music I already have but cannot get the store to open HELP!!

Why ohhhhh why can I NOT get into the store? I have uninstalled and re-installed apps but nothing!! I can bring up my current music but cannot get into the store to purchase more!! Someone please HELP me. I'm soooooo ready to give up!!

Try and "Forget This Network"
Settings>Wi-Fi>tap little arrow on right of network.
http://i1224.photobucket.com/albums/ee374/Diavonex/ea2bf71cacb51e31d8a771a9f29d7 486.jpg

HT4356 I have an Epson sx235 stylus printer but cannot connect it to Air print, any suggestions?

I have an Epson Stylus SX235 printer but cannot connect it to Air print, any help with this would be apprecated

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You can print to a USB printer connected to your LAN or computer by installing/activating Ait Print on a PC or Mac.
Activate AirPrint on a Mac;
http://netputing.com/airprintactivator/
Install AirPrint on a PC;
http://jaxov.com/2010/11/how-to-enable-airprint-service-on-windows/

Bought a song I have been charged but cannot play the song

Bought the song ,it registered and charged but it will not play, it jumps to next downloaded song

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

TS3212 I have downloaded iTunes but cannot get the Store to open. Any suggestions?

I have made many attempts to download iTumes however I cannot access iTunes store. Also my iPhone 4 will no longer sync. Any suggestions to rectify this. It is most frustrating.

Does your system meet all the requirements:
How to install OS X Yosemite on your Mac - Apple Support

How to restore deleted playlists to an itouch after syncing with wrong device. Tried to search for device to restore under devices and it completely removed it as a device on itunes. Is there anyway to get the information back?

To start we have several users and devices on our itunes account....Several weeks ago I was using my itouch to create playlists for a few aerobics classes that I teach. Right before I was about to unplug the itouch I got a notification that my itouch was full and didnt have any space left. Since I was done with what I was doing at the time, I unplug my itouch and figured I would delete unwanted songs later to create more room. A week later, I went to sync my itouch into itunes and over the devices it told me that it was named another device and wanted to know if i wanted to sync the information to my itouch I had just plug in. I had never seen this message before in all the other times I had used it, and at the time I didnt realize that it was giving my device the name of another user in my house. Without realizing it itunes started to sync the new information to my itouch. I immediately unplugged the usb cable stopping the process. I then replugged the usb cable in, hoping to get done what I needed to get done on my itouch thinking it might have just been a strange glitch. Also, since I hadn't notice any change on my itouch from the incorrect syncing, I continued to start itunes again. This time it asked me the same question as before "did I want to sync the information from another ipod?". Since I didnt notice any changes before I just let it do the syncing not realizing at the time that it was earsing all the info I had on my itouch and replacing it with info coming from the other users ipod.
I contacted Apple and they gave me infomation on how I could go look for my itouch under devices and get the information back. When I did this my itouch was no longer there under the devices and it was replaced with the new name that itunes had given my itouch. This device is one of the first generation itouches and has never been backed up that I know of... So my question to you all is...Is there any way of getting my playlists back???? I spend countless hours creating these playlists for my classes and have been completely out of my mind trying to figure out how I can possibly get the infomation back. Please let me know if you think there might be a way to do this!!!

The devices that are listed are: 2 under the name of the device that synced incorrectly with mine and then 3 others that are not associated with my itouch. The name of the ipod, before the incorrect sycning is no longer under devices. It has been replaced with the incorrect one because I can see the serial # of my ipod under the wrong name.
The playlists that are in my itunes library are from an ipod that I used a few times before I took this one over... Which happens to be the ipod that took on the ID of my itouch.
Both of these ipods used to be my kids.. I used my sons a few times and then switched to my daughters. They each had their names attachted to their particular devices and now it just says my sons, which is the ipod that itunes was connecting to when all this happened. The really strange thing is my son doesnt use his ipod any longer and now uses his phone for music...So, it had been a while since that particular device was even synced to itunes!
I hope this helps!

HT1491 I downloaded 21 jump street on my IPhone and it has been two days and it is still not downloaded and seems to be frozen at "processing," is there anything that I can do to make the movie download or get my money back?

I downloaded "21 Jump Street" on my IPhone and it has been two days and it is still not downloaded ans it seems to be frozen at "processing," is there anything that I can do to make the movie download or get my money back?

Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost.

I have an Airport Express that works fine but cannot get the audio to connect or play through my Samsung AV-R370 receiver. I

I bought a 3.5 mm to 3.5 mm connecting cable to connect the Express to some outlet on the receiver back but am unsure which one to connect to. They have a combination of coaxial and optical plugs, nothing looks like a 3.5mm jack. I also bought a 3.5mm stereo Y-adapter cable to connect the Express to whatever coaxial jack on the back of the receiver. I tried all but could not get a sound out of the system. I checked with earbuds to see if music was coming out my Iphone 4s through the express and it does so obviously it is a connection or setting issue. Everything works WIFi, but want music to stream through my Samsung system which includes TV,AV receiver and BluRay player.
Any help would be appreciated as I am new to this.

You basically have two choices: 1) Find the best physical placement of the AirPort Express to support multiple locations, or 2) Get another Express to extend the wireless range of the first one.

I am trying to add my Zimbra email to apple mail in Lion. No matter what I try i am either not able to connect to the server. I have the correct username, password, server address, act. But still no luck..Anyone got any suggestions? Im stumped

Have a Zimbra server at work for my work emails which I also use to recieve my emails on my Iphone. I have been trying to set up for email for our Zimbra server at work on my new Mac Mini's mail. I have server address, User Name, Password, and have tried all the various ways to set it up. On my Iphone 4 it is set up in the mail config as an exchange. I tried to copy the settings my iphone uses and imput them into the mail setup. Every time I have tried POP, IMAP, Exchange I get a message that it cannot connect to the server and I should check my connection to the internet. I kinda had a similar problem setting it up on my Iphone initially. I am starting to think that Apple is lacking when it comes to its native mail app. It has no problem registering my google email but for some unknown reason it wont take my work email through exchange. Really Scratching my head, any ideas?? Thanks again for taking the time to read.

I have yet to find an email server that does not work with Mail.app. Your solution will be to configure its ports and send/receive protocol according to the email server's requirements.
Try the Zimbra support forums. I found this excerpt from a relevant post:
http://www.zimbra.com/forums/users/46221-mac-mail-app-dont-work-outside-company. html
in which the following ports were suggested
ports 25, 465, and/or 487 to send mail.
port 143/993 to retrieve mail over IMAP

I have a 2nd generation iPod that only displays an image of the cord, and an arrow to connect to iTunes. I've done this and it says it needs to be restored. Tried that but I get an error: 1611. Any suggestions?

I have a 2nd generation iPod that won't do anything but display the Apple logo for a brief second then an image of the cord suggesting it should be connected to iTunes. I tried to restore it via iTunes but I get an Error: 1611. It does nothing else. I tried turning off using both buttons...nothing. Any suggestions?

Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694#error1611
Note it could be a hardware problem

HT1725 I currently have 57 songs listed under downloads and all have been in the processing stage. I have already been charged but cannot get the song to finish. Any suggestions?

Similar Messages

Maybe you are looking for