HT1725 I had an itunes redemption code for a movies and got the following message: "code redemption temporarily unavailable. Try again later." several times. How do I get my movie?
I had an itunes redemption code for a movie and got the following message, "code redemption temporarily unavailable. try again later." How do I get my movie?
Hi r.viel,
I'm sorry to hear you are having issues with your redemption code.
The following article should help you with this:
iTunes Store: Invalid, inactive, or illegible codes
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
I hope this information helps ....
Have a great day!
- Judy
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Message was edited by: kjb -
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