HT1725 i recently downloaded an album from itunes but 5 of the songs won't completely play through when i try to listen to them. i don't know if the song files are damaged or what but what action should i take to repair the files or get my money back?

i recently downloaded an album from itunes and from what it appeared, everything completely downloaded, but 5 of the songs won't completely play through when i want to listen to them. i don't know if the song files are damaged or what. what actions should i take to either repair the files or get my money back from itunes?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

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HT1725 I have downloaded an album from itunes, and one or two of the songs play in full but most of them stop mid song, even though it said 'download complete'. How do I fix this?

I have downloaded an album from itunes, and one or two of the songs play in full but most of them stop mid song, even though it said 'download complete'. How do I fix this?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I recently bought an album from itunes on my i pad but then i had to update my i pad so after every thing was done i try to redownload the album and icouldnt so what do i have to do to get that album back

i recently bought an album from itunes on my i pad but then i had to update my i pad so after every thing was done i try to redownload the album and icouldnt so what do i have to do to get that album back

Click here for information.
(33996)

Hi. I recently purchased and downloaded an album from itunes, but I realized that I'm missing a song. how can i re download it?

Hi. I recently purchased and downloaded an album from itunes, but I realized that I'm missing a song. how can i re download it?

You're welcome.
tt2

I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly

I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly

Does this only happen with the tracks you have downloaded from the iTunes Store? Perhaps you should work the suggestions in this Apple support document first.
Troubleshooting songs that skip on iPod
B-rock

TS1717 i recently downloaded two tracks from itunes: they will not play in my windows media center even though i have added them to that location. any idea what other trouble shooting i can attempt on this issue??

i recently downloaded two tracks from itunes and they will not play in my windows media center. i have never had this problem but the two tracks play on my PC just not in the windows media center and usually all my itunes music plays in there no problem??? any idea what to do? thanks

I'm searching for an answer to almost the same exact problem, using almost the same exact hardware and software. Has an answer been found?
The files that I'm trying to burn come from eMusic, and they are formatted mp3. Recently, (after the iTunes update to 9.2.3?,) they would not drag and drop from iTunes into Toast. From several different discussions I've tried working around this by dragging to the desktop first then dragging and dropping to Toast, going to Toast from a programmer's homemade help window, " iToons," and today, after talking with Apple support, going directly to Toast from my eMusic folder. Alas, all recordings do not perform like they use to. Sometimes they play and sometimes not. There is one I managed, that is listenable, but sometimes I have to put it in my car stereo over and over again as it gets ejected with an error code, sometimes, finally it takes it... Some of the recordings on other disks I've burned are not clean - they have white-noise sounds creeping in... I use to have none of these problems. One time as I was listening to a CD that managed to play, and it just stopped playing... Is there an answer out there to get back to how it use to be? Thanks for you help.

HT1386 I recently purchased an album from itunes. When I subsequently sync'ed my ipod touch I ended up with all tracks of that album doubled on my ipod and I lost all my playlists. Subsequent syncing has not fixed it. Any ideas what to try?

I recently purchased an album from itunes. When I subsequently sync'ed my ipod touch I ended up with all tracks of that album doubled on my ipod and I lost all my playlists. Subsequent syncing has not fixed it. Any ideas what to try?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
You said:
No, I do not want to "factory reset" my iPod. No I do not wish to do anything crazy long or hard to fix this.
That may be necessary, It is not what you want to do/not do but what is required to resolve your problem.

HT1725 I downloaded an album from itunes and only half of the songs have downloaded. The rest of the songs keep trying to download and then come up with an error saying they cannot download at this time. I'm not sure what the issue is.

I downloaded an album from itunes and only half of the songs have downloaded. The rest keep trying to download, but I keep getting a message that says, "Song cannot be downloaded at this time. Do you want to retry or be done." Each time I retry, the same thing happens. They will not download. I have restarted my phone and the same problem remains.

Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

I downloaded an album from itunes and on my ipod classic two songs will skip after 20 seconds of playing.

Hi,
I downloaded an album from itunes and two songs on my ipod classic will skip after 20 seconds of playing. They play fine on my iphone but for some reason they will not play on my ipod. Any suggestions please?
Thanks!

Sounds like they got damaged on the way to the iPod - remove them and put them back on

I downloaded an album from iTunes on my iPad and then i synced it with iTunes it doesn't show the individual songs in my library just the album which opens another window. Can you help?

I downloaded an album from iTunes on my iPad and then i synced it with iTunes it doesn't show the individual songs in my library just the album which opens another window. One of the albums won't even play the music. Will only open the "booklet" for the cd but not the music. Can you help?

Hello dannugget
Normally, if the songs showed that it is purchased then it is probably already in your library. If not check out the article below to walk you through downloading your past purchases. You may also want to check to see if you have Automatic Downloads turned on so that way next time you can get your tracks without having to plug in and sync.
Download past purchases
http://support.apple.com/kb/ht2519
iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/ht4539
Regards,
-Norm G.

HT203175 I downloaded two videos from itunes into Media Go and I can't play or transfer them to my Walkman. Please help. I'm new at this and haven't a clue as to what I should do. Is Media Go the wrong place to put the videos? Thanks. Earl G.

I downloaded two videos from itunes into Media Go and I can't play or transfer them to my Walkman. Please help. I'm new at this and haven't a clue as to what I should do. Is Media Go the wrong place to put the videos? Thanks. Earl G.

I was able to transfer songs, but not the videos. You, too? Earl. G.

I recently downloaded a movie from itunes from my work computer and now I can't get it on my home computer. I have already hit the button add recent downloads. I can

I recently downloaded a movie from itunes from my work computer and now I can't get it on my home computer. I have already hit the button add recent downloads. Any suggestions?

If it's a purchase, click here and follow the instructions.
If it's a rental, you can't.
(91159)

I recently downloaded Aperture 3 from itunes. I have a problem with faces.

I recently downloaded Aperture 3 from itunes. I have a problem with Faces.
In Faces Mode when a particular face is selected it is wrongly including, from the 11.5k photos in my Aperture library, people with different names and photos where people have deliberately not been named. This happens every few photos between the correctly named ones and makes Faces virtually unuseable.
I took my 27" imac 2.8 GHz Intel Core i5 to Apple in the Trafford Centre where a patient assistant, Andy spent 2 hours trying to resolve the problem to no avail.
In his attempts, he consolidated my iphoto library into Aperture and even reinstalled Aperture. He confirms I am using the programme properly.
Iphoto Faces works perfectly and is used regularly by family, grandchildren etc,. I want to move away from iIphoto and use just Aperture as it is intended.
Can anybody help.

I have tried all aspects of the troubleshooting basics including the 1st aid section except the rebuild data basis.
The Apple assistant at the shop suggested I contact Apple as he couldn't resolve this issue.
His laptop also suffered a snag I also experience where the left & right hand pointers intermittently stop moving through the photos. I have to come out of Faces and back again for it to resume operating correctly.

Hey, I just downloaded an album from iTunes Store. Four of the tracks stop halfway through. How can I redownload them?

Hey, I just downloaded an album from iTunes Store. Four of the tracks stop halfway through. How can I redownload them? Any help would be appreciated

Delete the current copies and then download again (free) from your purchased history. If the problem persists contact iTunes Store support staff through the report a problem links in your account history.
tt2

I have downloaded an album from itunes using HughesNet Download Manager scheduled to download during the 2 am to 8 am download period. The album seems to have downloaded to my computer. I found the file in c:\downloads\. I cannot get it into itunes.

I have downloaded an album from itunes using HughesNet Download Manager scheduled to download during the 2 am to 8 am download period. The album seems to have downloaded to my computer. I found the file in c:\downloads\. I cannot get it into itunes. Can anyone please give me step-by-step instructions on how to use the downloaded file? I have tried to import it and drag and drop. PLEASE HELP. Thank you.

See my response to your other post.

HT1725 i recently downloaded an album from itunes but 5 of the songs won't completely play through when i try to listen to them. i don't know if the song files are damaged or what but what action should i take to repair the files or get my money back?

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