HT1725 I've followed the advice to re-commence downloading an interrupted video but I still keep getting an error message. I then deleted the video to start again but the original is still trying to download in the iTunes app. Any ideas what I can do? Tha
I started downloading a video from iTunes last night on my ipad when my wifi dropped out. Once I'd reconnected my wifi I tried to recommence the download but it kept saying that download was not available at this time. I then tried the steps in iTunes help but got the same message. Finally, I deleted the video (the part that had downloaded) from my video section and tried to start the download again from the start. However, when I go to iTunes it's still trying to download the original and even this morning I'm still getting the error message. Any ideas what I could do to get the video downloaded? I currently only have access to my ipad. Thanks.
I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul
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The first time that you posted, you described your problem. The next post after that is #1 and so on.
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Someone please help! I do not know how to fix this. It keeps saying my Mobile Device has not been started and I can't get my phone to show up in the iTunes window AT ALL. It will charge while plugged in, but it just won't come up in iTunes.
Sorry, the error message should read, "...the Apple Mobile Device service has not been started."
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I keep uninstalling and redownloading it, but it is still saying that I downloaded it incorrectly and I need to do it all again!
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
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since I had my computer upgraded to Windows 7 i had to reinstall itunes. my music library disappeared and my ipod classic no lnger synces music from itunes. what can I do?
You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.
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I am trying to update my iPod touches and keep getting an error message saying iTunes could not back up my iPod because a session could not be started. I have followed all trouble shooting advice found on the apple website, unplugged and replugged the device, restarted my computer, etc. Any suggestions would be much appreciated. Thanks
I have the same issue, except I can't even sync.
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Please!
Thanks!If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Paul
Sounds like you have a "damaged track" or "damaged file".
This worked for me today downloading Kendrick Lamar's new Album "good kid, m.A.A.d city".
My situation: I bought the album today for my Mac, MacBook Pro, iPad 2, and iPhone 4S devices.
Issue: One song (only on my MacBook Pro) would not play, instead display "
EX: left"
Solution: 1. Manually delete the song (giving you the error) permantly from the authorized computer.
2. Open iTunes, Click iTunes Store (left sidebar), and locate Quick Links and then click Purchased to proceed.
3. Click "Not On This Computer", find the song that wouldn't play, and re-download it again.
4. Check your Music Library for your song (Should download inside the associated album) and hit play.
EX: (Song I purchased that wouldn't play because of authorization, playing)
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When I open iTunes I keep getting a error message asking me to reinstall iTunes 64 bit version. I have reinstalled but still get the message. Does anyone know a fix for this?
This is obviously a problem apple! Please look at your community boards and see that a number of people have issues with the latest update and sort out.
I have tried a number of times to install the update and have failed getting the same message as you. Tried with the 32 bit instead & no luck. Ive come on here to see if anyone else has a solution & found we all have the same problem. Someone else tried the old uninstall reinstall trick to no avail. Please sort this out apple!! -
I am trying to download the latest version of iTunes to my PC (windows XP) and I keep getting an error message or two. One is that it can't uninstall the previous itunes version, the other is that it can't find itunes.msi. I have tried removing the old version in add/remove programs, but it says the same error. I tried deleting every thing that has itunes in the file/folder/etc and it didn't help.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Please help
I'm trying to upgrade to the latest iTunes, but keep getting an error message C:\config.msi\7db625.rbfFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I am trying to re load itunes on to a Compaq (Windows Vista) laptop. I keep getting an error message "Run time error!. Program C:\Program files\itunes\itunes.exe. R6034. An application has made an attempt to load the C runtime library incorrectly" What can I do?
Hello, Max230506.
Thank you for visiting Apple Support Communities.
Here are the steps I would recommend going through as they should resolve the issue.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
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http://www.apple.com/itunes/download/
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