HT1725 The files seems to be corrupted. To redownload the file, choose "Check for Available Downloads" from the Store menu.
While downloading apps from iTunes Store following error is repeatedly coming "The files seems to be corrupted. To redownload the file, choose "Check for Available Downloads" from the Store menu."? Please suggest any solution.
Contact itunes support.
Similar Messages
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I keep getting the above error. When I go through the store tab, I continue to get the same message. I found something about deleting the tmp file earlier today at another site but it was related to an older version of iTunes and was of no real help.
All I want to do is download the song I've been charged for.
Solutions?Contact itunes support.
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I keep getting this same error message regardless if I go through the check available downloads etc or just try to restart the download. Does anyone have a solution to this problem seeing as I have already been charged for the music.
Thanks...Contact itunes support.
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iTunes quit unexpectedly during the download of a movie. When I click on that movie now I get the following message: "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu."
I follow the instructions, but the download still doesn't resume - err = 11111
Any advice?Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
Agh! -
im trying to download my free copy of Ted when i purchased the blu ray copy, and i cant seem to get it to download, i seem to have it, i run windows 7 and use itunes most current version as well. i try to download it and i get a window that pops up and says: You have already purchased this item. You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu.
after that i just don't know where to goe, where available downloads are located in the store, i look up the movie and it just says to purchase, i already have so i just need to downloade my copy, any help or advice?http://www.apple.com/support/mac/app-store/contact.html?form=account
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I downloaded two albums yesterday and only half of each of the songs have downloaded when I play them. There is nothing to say it is waiting for the rest to download and I have checked for available downloads...help please!
no, i had to leave so i logged out and when i opened itunes on my mac and went into the downloads tab it only had one paused download listed. i resumed the download for the one movie listed and the other one never showed up. its been about two weeks since i initially bought the two movies so i figured something was wrong.
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My last two purchases are incomplete, missing half of both albums. The "support" says "go to Store/check for available downloads" ....where the **** is "check for available downloads" ?? Never had this prob before.
Ok so I found it. BUT! it says there are no downloads available...what has happened to the other 16 or so tunes I have paid for? I "reported a problem" but what/how will they respond?
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I've been in contact with Apple support team regarding this issue. I have about 9 items available for download(preorders mostly) but it's not listed under download. When I click on Check for available download, a message with 'iTunes temporarily unavailable' appears but when I go to the iTunes store itself, its working just fine. I've already been charged twice for the same movie which Apple have kindly refunded me for one of them but I still haven't managed to download that movie yet. Apple says its a problem with my computer and given me all sort of ways to rectify the issue and still no hope. Everything else seems to work just fine including the actual iTunes store, wifi syncing and cable syncing etc. Can somebody help me with this if you know how to solve this problem or if you've had the same issue now or before?
I am using the latest Software updates on my iTunes and these 9 items were purchased whilst on this new updatesLaunch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads... -
I bought and was charged for some music. It is not in check for available downloads or the purchased file. It does show up on my view my account recent purchases. Where could this music be? I recently recovered from an iTunes problem and had to uninstall and reinstall and finally manged to get everything back to work. Except for this most recent purchase which just happens to be my son's band so I would really like to have it.
Start with this article.
http://support.apple.com/kb/TS1408
If you live in the US, you can always redownload the music at no cost. See this article for information.
http://support.apple.com/kb/ht2519
And if nothing else, try contacting iTunes support and explaining the situation to them.
http://www.apple.com/support/itunes/contact.html
B-rock -
Hi - I have had this problem since the last update to OSX 10.9
I cannot check for downloads as I constantly get the error message - nothing seems to work (including contacting apple support) - grateful for the help of any genius out there!
thank you (and happy new year)Launch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads... -
As administrator of my pc icannot download musc/video from Store: the message (translated from Dutch) "You do not have authority to write in iTunes Media files. Adjust your authorisation in explorer and check for available downloads in Store
Hey! I had the same problem you did just today when I was trying to get my second iPhone to sync. What you need to do with music or anything extra that you doing you have to creat a second playlist or picture or anything that you would like to use, so that you can add to the second device that you are going to be using. I am not sure if that will help but it helped me out a lot!! Good luck!
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puchased music in itunes. but no file can be found. Have checked for available downloads but nothing available. Went to purchase again thinking i would not be charged again, but it warns me that i will actually be buying again and may have duplicates in library after purchase. Normaly after i purchase from itunes, it is a free download any time after, and on my other devices.
Why can't itunes locate these files?It has always been very basic to maintain a backup of the important files and data on your computer.
Use that backup to put everything back. -
i downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?
Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
Check for available downloads in the Store menu not working!
I have an iPod Touch 2nd gen and use my it mainly for the applications, and that's where my problem is!
Normally I click on Get updates on the apps I have already bought and they normally download for syncing with my iPod but for some reason they aren't. It says "x updates available" but when I click on them it comes up with a message like :-
"You have already purchased this item but not downloaded. To download it, select Check for available downloads in the Store menu"
Which I do. As soon as I click ok it comes up with a network connection timeout and the same when I click on Check for avaiable downloads - EVERY time! Done a diagnostic and network connection is ok and also can still buy stuff.
All I want to do is update these apps, what's wrong???Contact itunes support.
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I downloaded a song yesterday, April 6th. It didn't download successfully, but Apple or i-tunes said it has been downloadd to my computer. Well it hasn't. I only get the first 4 or 5 seconds when i try to play it. i don't want to pay for it again. What should I do?
Launch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads...
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