HT1725 When I try downloading apps on my I pad it says additional information required. It then asks me to answer these questions that I have selected as my security questions. The only problem is I have forgot my answers, APPLE PLEASE HELP ME!!! Thank yo

When I try downloading apps from the app store it doesn't allow me until I have entered the security questions, the only problem is I have forgotten my answers. Please help me to find out how I can retrieve the answers back, thank you

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

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I am trying to buy an app (Aperture). I don't see a "buy" icon in the app store. If I go to Apple site, there is a buy icon but when I click it, I get a dialogue box saying the link needs to be opened with an application. Please help. Thanks.

I am trying to buy an app (Aperture). I don't see a "buy" icon in the app store. If I go to Apple site, there is a buy icon but when I click it, I get a dialogue box saying the link needs to be opened with an application. Please help. Thanks.

Hi ...
Installing the OS X Lion Update 10.7.3 (Client Combo) will reinstall the App Store for you.
Restart your Mac after the combo is installed then try purchasing Aperture.

I just restored my iphone 4S. everything is backed up on the icloud. now it says i dont have a backup on icloud and the only other option i have is to set up as new iphone. should i do that? will it wipe out my icloud?

i just restored my iphone 4S. everything is backed up on the icloud. i tried to restore from itunes but once its done syncing nothing happens. now it says i dont have a backup on icloud and the only other option i have is to set up as new iphone. should i do that? will it wipe out my icloud?

when i go to icloud.com all my contacts still exist, notes, etc. is my iphone gonna recognize my contacts if i set it up as a new phone?

I have frequent instances of my Macbook Pro beeping 3 times and then I have to forcefully shut it down by pressing the power button. What is this all about? Please help. Thank you.

I have frequent instances of my Macbook Pro beeping 3 times and then I have to forcefully shut it down by pressing the power button. What is this all about? Please help. Thank you.
I saw this report being sent to Apple:
Interval Since Last Panic Report: 581719 sec
Panics Since Last Report: 10
Anonymous UUID: F4CF708D-D85C-4EC5-8047-4FC22C6B03AF
Fri Mar 7 13:00:14 2014
panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff800020c590, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x0000000007541000, CR4: 0x0000000000040660
RAX: 0xffffff8000000000, RBX: 0xffffff800d35a870, RCX: 0xffffff800cf55cd8, RDX: 0xffffff80008a8fcc
RSP: 0xffffff805e5f3d60, RBP: 0xffffff805e5f3da0, RSI: 0x000000001dcd6500, RDI: 0xffffff800d168778
R8: 0x0000000000000001, R9: 0xffffff805e5f3e88, R10: 0x0000000000000011, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff800d168770, R14: 0xffffff800d168778, R15: 0x0000000000000000
RFL: 0x0000000000010082, RIP: 0xffffff800020c590, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 0), Frame : Return Address
0xffffff805e5f3a00 : 0xffffff8000204d15
0xffffff805e5f3b00 : 0xffffff80002d1208
0xffffff805e5f3c50 :
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Serial ATA Device: Hitachi HTS545032B9A302, 298.09 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3

Hmm. The problem still may be the RAM - Apple buys the RAM it puts in its machines from third-party vendors (usually Hynix) so it could be a RAM problem.
There are a couple of things that you can do yourself before taking your machine into an Apple Store or an AASP... download and run an application named Rember that will run a RAM test for you - let it run for a couple of hours or even overnight. If it turns out that your RAM is faulty, Rember will let you know. If it is faulty, then you have a couple of options - replace the RAM yourself or (particularly if you're under warranty still) take the machine to an Apple Store or AASP and have them replace the RAM.
If Rember finds no fault with the RAM, then you'll need to take it into an Apple Store/AASP and get a free diagnosis on the machine. Three beeps do usually indicate faulty RAM, but if it tests good with Rember you likely have another problem - it could be something as simple as the RAM, somehow, not seated correctly or signs of another hardware problem.
Run Rember first... call back with results.
Good luck,
Clinton

When I try download AE or Premiere free trial its says is downloading but nothing shows up

I have been trying to install free trials of After Effects and Premiere Pro. When I click download trial its says on the next page "is downloading now..." but nothing happens for a long time. My creative cloud opens as well but there is nothing there about those Software only Photoshop which I installed before
I use Windows 7 and the browser I was using was Google chrome before but later I tried Internet Explorer.

Hi ivanateles,
You might want to try downloading from the direct download links available at : http://prodesigntools.com/adobe-cc-2014-direct-download-links.html
Please make sure you follow the important instructions mentioned on the page before initiating the download.
Regards,
Rave

On a frequent basis when I go to open Firefox, I get a message saying it is already running and can't be opened. This happens on two of my XP computers. The only way I can open it is to restart the computer.

The details are in the question. I have to restart the computer to get Firefox to work a few times a week

I will try to always use "file - exit" to close it to see if that fixes the problem, but with older versions, X ing out worked OK all the time. Something may have changed with this later version.
Thank you

Hi There, When i answered my call, the phone screen wont turn blacken as it should. Please help. Thanks

Hi There,
My ipone 4 willnot turn blacken when answering a call. Please help to resolve this problem.
Many thanks

Hello mikeyue,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Screen won't lock or go black when answering calls
Verify mute or speaker have not been activated, just prior to placing your ear over the receiver.
While on a call hold your hand over the top third of the display, and verify that the screen is locked or goes to sleep.
Try turning iPhone off and then on again.
Best of luck,
Mario

HT204406 I just enabled Match to my iphone 4S...It seems to have wiped out my entire music library. I bought two new songs and those are the only two songs showing up in my library. Please help!

Match lost my entire music library. It isn't in my music on my phone. That's over $1500 in music, lost Please help.

" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod.

Hello hello. I have purchased from a friend a iphone 4s but iphone is closed by uncompte iCloud I tried to contact the person of the old iphone but he also forgot his account iddentification please help me

hello. I have purchased from a friend a iphone 4s
but iphone is closed by uncompte iCloud
I tried to contact the person of the old iphone but he also forgot his account iddentification nails please help me i

Well, unless you can get this info, all you'll own is a paperweight. So, return the phone & get your money back. There is no other solution.
Apple can't/won't help you with this.
Good luck.

I purchased OS Lion. After the download, I do not see the OS Lion icon. What should I do? Please help. Thanks

I purchased OS Mountain Lion. After the download, I do not see the OS Lion icon. How shall I go about installing it? Please help. Thanks

You have to install it, open LaunchPad and when you see Mountain Lion double click it and follow the on-screen instructions.

I am trying to set my Persona back to the Firefox default. I have followed the instructions and have gone to Tools-Add Ons-Themes but there is no selection for Default for Firefox. I've spent over an hour on this. Please help. Thanks!

I want to remove the Persona I selected and return to the Firefox default. I have outlined the issue above. I have followed the instructions in the FAQ's. There is no selection for Default for Firefox.

Do you see that persona on the Firefox/Tools > Add-ons > Appearance/Themes page?
Does that persona have an uninstall button?
If that doesn't help the reset the lightweightThemes on the about:config page
lightweightThemes.isThemeSelected -> false
lightweightThemes.usedThemes -> (empty string)
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
You can use the Filter bar at to top of the about:config page to locate a pref more easily.

I forgot my apple id password and my recovery email and my security questions also I restored my ipod 5 and i cant activate my ipod since i forgot my password and please help im locked from my ipod.

<Email Edited by Host>

If you cannot do the steps in If you forgot your Apple ID password you will need to contact Apple Support: Apple ID: Contacting Apple for help with Apple ID account security

When I try to use autofil to enter my name address ect it requires me to click on each item , name, email ect how do I get it to use the whole profile

when I right click on autofil a widow comes up with my profiles, I see no way to simply choose one and have all the info filled in. I have to click each item, name , address ect to have it show on whatever form I am trying to fill

You can try one of the form fill extension:
*Autofill Forms: https://addons.mozilla.org/firefox/addon/4775
*Autofill: https://addons.mozilla.org/firefox/addon/262804/
*fireform: https://addons.mozilla.org/firefox/addon/3193
*Formito ( Form Filler ): https://addons.mozilla.org/firefox/addon/formito-form-filler/

I have iphones 4s but forgot my Id apple,please help me,I forgot my question apple,thank you

help me provide id apple to unlock icloud

Did you purchase your iPhone used from another person? The iPhone is then Activation Locked as described here:
http://support.apple.com/kb/HT5818
The former owner will have to unlock the iPhone or you will never be able to use it.

HT203167 hey folks has anyone else lost all their ring tones from your library cause mine has disappeared and now i have no ring tones and i dont know how to get them back can some one please help me thanks

Hey can you guys advise me on how to find missing ringtones please

Ringtones are currently a one-time only download from the store, so they won't appear in the Purchased link for re-downloading. Are they in the Tones section of your computer's iTunes library - by default your library is stored under:
Mac OS X: /Users/username/Music
Windows XP: \Documents and Settings\username\My Documents\My Music\
Windows Vista: \Users\username\Music\iTunes
Windows 7 and Windows 8: \Users\username\My Music\iTunes
And if you have ringtones in your library then there should be a Tones Directory underneath that.
If they aren't there then do you have them on your backup of your downloads ?
If not, and they are still in the store, then you could try contacting iTunes Support and see if they will grant you a re-download of them

HT1725 When I try downloading apps on my I pad it says additional information required. It then asks me to answer these questions that I have selected as my security questions. The only problem is I have forgot my answers, APPLE PLEASE HELP ME!!! Thank yo

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