HT1766 An Apple consultant said I could get rid of itune playlist from my ipad by connecting the cable from my ipad to a computer that does not have songs from itunes in its computer. I was not able to do it. Any suggestions?
How do you get rid of itunes playlist from my ipad? I was told you can sync it back to a computer that does not have any itunes songs. It did not work.
I'm sure I don't completely understand the question.
How to get rid of an iTunes playlist from your iPad? Just delete the items while using iTunes. The next time you sync, they'll be gone from your playlist.
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My mail will not update and stay current. Its always searching but doesn't do anthing. Any suggestions for ipad3?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on some Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode.) -
I received an iTunes update today and updates files. Tonight, I couldn't acces my iTunes. I uninstalled and reinstalled and still getting same error message: iTunes exe unable to locate component. This application has failed to start because MSVCR80.DLL was not found. Reinstalling the application may fix this problem. I've done it several times and still get the error. I'm fearful I have lost all my music. What can I do?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
My Ihone 4s is not being recognized by Itunes.There seems to be no connection, the cable i am using is not the problem because itunes will recognize my Ipad2 and Ipod thru it. I have the most current itunes and phone software I need help!
Thank you allan this worked, the final thing was updating the driver softwar for the AMDS in device manager. Thanks again.
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I just tried to buy Mountain Lion but I am getting this message, yes, even after I reboot: The product distribution file could not be verified. It may be damaged or was not signed.
I don't understand what this means? Is my MacBookPro too old to work with Mountain Lion?The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Always search the forum before posting. This is asked at least three times just below your post.
https://discussions.apple.com/thread/3604789?tstart=0
https://discussions.apple.com/thread/4153268?tstart=0 -
I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?
Servers may be overloaded.
One user reported:
Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved! -
I try to download the OS X Mountain Lion, and I keep getting an error saying, "The product distribution file could not be verified. It may be damaged or was not signed." Please Help!
If you have Intego VirusBarrier X6 installed
1. Open /Applications/VirusBarrier X6.
2. Click on the "Surf" button.
3. Click on the "Ad Banner Filter" tab.
4. Click "OFF" next to "Banner advertisement filter".
5. Start the computer in Safe Boot, then restart the computer into normal mode.
If don't not have Intego Virus Barrier installed
1. Verify that the date and time is correct on the computer.
2. Safe Boot once, then restart normally, then try downloading again.
3. Try with a different user account if the issue persists
If the issue persists
Install Lion onto an empty partition (internal or external).
Note: You can Use Disk Utility to live partition the internal drive and create a second partition large enough to install Lion.
Start from the clean installation of Lion.
Download Mountain Lion from the Mac App Store. Note that the original startup disk can be set as the destination for Mountain Lion during the installation process. -
I just got my refurb iPad in the mail. I am trying to set it up, but i am getting this error message " iTunes could not back up the ipad because the backup was corrupt or not compatable with the ipad. Delete the backup for this ipad. Then try agian." How do I do that?
It sounds like the iPad wasn't erased to me. If the iPad is totally cleared of content, there should be nothing on it and no backup to create.
Without connecting the iPad to your computer - Launch iTunes on you computer and go to Edit>Prefences>Devices. Do you see an iPad backup in there? If you do see it, delete it. -
Hi, every time I attempt to purchase OXS Mountain Lion I get a message that says unable to complete your purchase because "The product distribution file could not be verified. It may be damaged or was not signed." Any idea what I am doing wrong, cheers.
Welcome to Apple Support Communities
Press Shift key on boot and purchase OS X 10.8 -
I am running Lion 10.7.4. Tried to download the OS X Mountain Lion upgrade in my App Store - getting: The product distribution file could not be verified. It may be damaged or was not signed.
Any ideas?Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Click the Clear Display icon in the toolbar. Try the action again. Post any messages that appear in the Console window – the text, please, not a screenshot.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
Why am I getting this App Store message:
The product distribution file could not be verified. It may be damaged or was not signed.I had the same problem. Spoke to Apple support who directed me to Itunes support. Frustrating to say the least. Some have said remove virus barrier. I did and still nothing. Some posts have said to delete App store. DON'T DO IT.. App store is tuff to get back. This did work for me. Go to Finder, then go, pick go to folder, type in, /var/folder, and delete (send to trash). There were 2 folders I had to delete, KX & XX, and as soon as I sent them to the trash they returned but I was able to download & intall Mountain Lion and working well. Good luck..
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I keep getting the message "The product distribution file could not be verified. It may be damaged or was not signed." Does anyone know what I can do to correct this so I can download OSX?
I have a MacBook Pro with all the necessary requirements.Here are a few things to try:
Restart your Modem and Router.
Reset iTunes Store Cache (iTunes Preferences, Advanced tabl)
Delete the App Store plists (close App Store first):
~/Library/Preferences/com.apple.appstore.plist
~/Library/Preferences/com.apple.storeagent.plist
To get to these,iIf you still have your user Library hidden, hold down the Option key and select Library from the Go menu in Finder. Otherwise, just go into your home folder, then Library, and then Preferences. -
when trying to download Mountain Lion after click on buy I get this message: The product distribution file could not be verified. It may be damaged or was not signed.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Always search the forum before posting. This is asked at least three times just below your post.
https://discussions.apple.com/thread/3604789?tstart=0
https://discussions.apple.com/thread/4153268?tstart=0 -
Can someone help out. I'm getting this message when i try to download. The product distribution file could not be verified. It may be damaged or was not signed.
See this link from another similar question. It may need patience to resolve. I think Thomas Reed's suggestion is best place to start.
App Store rejects buy of Mountain Lion: Apple Support Communities -
Cannot purchase Mountain Lion. The message i get is: ..the product distribution file could not be verified. It may be damaged or was not signed.
Anyone has had this issue?Re-download or contact customer service. Contacting Apple for support and service
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