HT1766 during restoring from backup, itunes is asking for password, which password i need to enter, please help

during restoring from backup, itunes is asking for password, which password i need to enter, please help

The passcode you established when you elected to encrypt your iPhone backup.

Similar Messages

  • For restoring from backup itunes is asking for password

    Hi Experts
    for restoring from backup itunes is asking for password and i didn't give any password when backup was going on not even i checked on encrypt my backup.
    please help me ASAP

    See:
    https://discussions.apple.com/thread/3057884
    I too have experienced the "blame everything but Apple products/software" indoctrination of the Apple phone support techs!
    I have a feeling that iTunes automatically switches encryption on and puts as default a previous iTunes store password but as I don't leave mine the same all the time (and don't feel the need to remember historic passwords that I'm not using to secure anything against) I have no clue what it is.
    Good luck trying to get useful advice on here relating to the issue, it will go along the lines of...
    1) Its your fault for setting it and forgetting the password,
    2) We know everything and theres definately no way iTunes would set backups to encrypt without your knowledge and...
    3) Theres no fix for this issue, you might be able to save some of your data, but most will be lost (unless you specifically ask for an iTunes redownload exemption/ token then your purchases could be lost too).
    Welcome to the world of Apple!

  • Lost my contacts list and try to restore from backup and it ask for my password to unlock my iphone backup. I don't remember creating a password for it. Can anyone help? Thanks.

    Lost my contacts list and try to restore from backup and it ask for my password to unlock my iphone backup. I don't remember creating a password for it. Can anyone help? Thanks.

    If you encrypted the backup, there is no way around it. You will need to configure your iPhone as a new device.
    From iTunes: About iOS backups:
    In the iTunes Summary screen, select "Encrypt iPhone backup" if you want to encrypt the information stored on your computer when iTunes makes a backup. Encrypted backups are indicated by a padlock icon, and a password is required to restore the information to iPhone. You may want to write down the password for your backup and store it in a safe place. If you use a Mac, when you set a password you can select to store the password in the keychain. With iOS 4 and later, you can transfer the iOS keychain backup to a new device if you encrypt the backup.
    Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
    If you cannot remember the password and want to start again, you must perform a full software restore and when iTunes prompts you to select the backup from which to restore, choose set up as a new device.

  • Cannot Restore from backup, ITune indicate wrong password, Where should I key in the password to verify?

    I just update my Iphone to IOS5
    I use to back up my Iphone before Update
    After The IOS being update, i right click my Iphone icon in ITune and click 'Restore from backup"
    Itune straight pop up 'restoring Iphone from backup estimate time..." without asking for password
    then ITune pop up another message "The password you enter to unlock backup file was incorrect..."
    I never keyin a password, where should I keyin or change this 'incorrect' password?
    I try to click the change passsword for the 'Encript Iphone Backup" it will start working to backuo after i keyin password.
    How can I restore my iphone from the backup file?

    If you don't know the password to the encrypted backup file, you can't restore from that backup.  Simple.  There's absolutely no way around this.

  • When ipod starts up, shows usb cable to connect to itunes then asks for my lock password but cannot get into ipod to put in password.  any ideas?

    when ipod starts up, shows usb cable to connect to itunes then asks for my lock password but cannot get into ipod to put in password.  any ideas?

    You may need to connect the iPod in Recovery Mode and then restore it via iTunes.  See this article for instructions on getting your iPod into Recovery Mode.;
    http://support.apple.com/kb/ht1808
    B-rock

  • I have a new ipad and want to restore my old..it asks for my ipad password.  How do I find the ipad password?

    I have a new ipad and want to restore my old..it asks for my ipad password.
      How do I find the ipad password?

    What password are you refering to? A passcode lock on the ipad itself or the password for your apple id?
    If its a pascode lock, then:
    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
    If its your apple id, then:
    My Apple ID
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • After Installing the OS x Mountain Lion some o the softwares are asking for Java SE 6 Runtime. Can someone please help me find a solution.

    After Installing the OS x Mountain Lion some o the softwares are asking for Java SE 6 Runtime. Can someone please help me find a solution.

    By default, ML no longer comes with the Java runtime preinstalled. I believe the route to enabling Java if you are going to need it is to run the Java Preferences app found in Utilities. It will inform you of Java's absence and offer to install the latest version and activate it. On subsequent runs, the Preferences app will allow you to fine tune how the runtime operates.
    Note that the new default operation is for the applet plugin to be disabled. You need to enable it as needed and it self-deactivates if unused in awhile. Also important to note that Java comes in both 32 and 64 bit versions and you can set the preferred order. Default is 64-bit but I've had issues with some applets failing to run and have had to switch the order.

  • I backup up my iphone but didnt include password, and now want to restore new handset from backup and keep asking for password but has no idea what it is, pls help

    Hi all, i backup up iphone in itunes but not realised it was password protected and now want to restore new handset from backup but keep asking me for password but no idea what it was,, pls help...

    You are someone had to put a check in the box to encrypt your iPhone backup.
    Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password you can continue to do backups and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
    If you cannot remember the password and want to start again, you will have to do a full software restore and when prompted by iTunes to select the backup to restore from, choose Set up as a new device.

  • HT1688 The number code would not allow me to input a 1 2 or 3 for my 4 digit code.  After numerous tries, it now says iphone disabled connect to itunes.  When i connected to itunes, it asked for the code, but I could not enter it.  How do I fix this probl

    The number pad would not let me type in a 1 2 3 for my 4 digit code.  After numerous tries, the phone now says iphone disabled connect to itunes.  When I connected to itunes, it asked for the code which I was unable to enter.  Help!

    Open iTunes on computer, connect iPhone to computer with USB cable. Hold both Home and Power buttons on iPhone until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.

  • Restored 4s and am now asked for old account password i cant remember

    restored my phone and am now asked for old account password that i can't remember

    This is new security feature of iOS 7. You will have to contact Apple for help.

  • Iphone shuts off during "restore from backup". normal?

    Iphone 5. very latest version of ios 8.
    Att provided me instructions to unlock my iphone.
    1. connect to itunes
    2. back up iphone
    3. restore from back up
    when i restore from back up, my phone shuts off. is that supposed to happen? I turn it back on and I get a white screen and it says "slide to upgrade". i do that and i am back in and everything looks the same as before.

    Hi, yair_marx.  
    Thank you for visiting Apple Support Communities.
    If your device has been unlocked by the carrier, here is an article that I would recommend going through.  
    iPhone: About unlocking
    http://support.apple.com/kb/HT5014
    Cheers,
    Jason H.

  • "iCloud Restore from Backup" gives error "Incorrect Apple ID or Password"

    I have an iPhone 5 (iOS 6.1.2) that was just replaced at the Genius Bar today due to some intermittent camera and home button issues.
    Everything was normal when starting up the newly exchanged phone that they gave me. It gets through the activation step in the startup process and when I get to the screen to select "Restore from iCloud Backup" and enter my Apple ID and password it instantly spits out an alert that says: 
    Incorrect Apple ID or Password
    Try another Apple ID
    (  OK  )
    I have entered, what I know to be, the correct username and password now 10+ times and it gives me the same message.  I know it's correct because I am able to login to icloud.com, appleid.apple.com, the app store on my iPad normally with the same login credentials and everything works.  But something about the startup screen is not accepting my username and password.  They fishy thing about it is that it doesnt seem to check for the server, it just seems to tell me its incorrect before even taking the time to check whether it's incorrect or not.
    Naturally, the next thing I did was a DFU restore of the phone to make sure it wasnt a software issue and that it had the lastest software update.  All the same results.  If I go down the path of "Set up as new iPhone" it activates normally and then I can even log into iCloud normally from inside the OS once I've gotten there.  That, however, does not help me get my backup text messages, photos, apps, app data, etc.
    Anyone else having this issue? I never usually have issues with my iPhone/iPad and this one is especially infuriating.
    Any help/information would be much appreciated.

    Freddie,
    I associated my Apple ID in their system as an Apple Reseller account because I was working for a third-party Apple Authorized Dealer a few months ago.  After that point, this is when I noticed this happened.
    Tier 2 of AppleCare told me they believe this is the reason I've been having problems being able to restore because Apple Reseller accounts are not "iCloud Eligible"
    I replied and told them it was ok for them to remove my account as reseller status and after multiple attempts to reach the advisor assigned to my case, he stopped responding.
    I fear I may be out of luck.  Are you by any chance an Apple reseller or associated with an Apple reseller?

  • When I try to restore from backup, it says my phone is locked and I need a passcode, but it isn't locked

    When I try to restore my contacts on my iphone 3G from my MacBook Pro, it says that my phone is locked and that I need a passcode, however, it doesn't give me the option to enter a passcode. I checked to see if it was locked and it is not. For some reason, the sync process thinks it is. Any ideas?
    Thank you

    You're right about the computer. Our computer guy couldn't get my computer to work right so he used a coworkers. However, when it says I need to enter a passcode, it doesn't give me a popup or anything to do so...?

  • Some one has accessed my icloud account and deleted my contacts, now i am getting an email of them from me!! asking for my new password. who can i complain to and get this sorted

    Some one is trying to change my password. Last week i had my icloud accessed and my contacts were deleted. And now i have had an email apparently from myself asking for my apple id password because i change the password when my contacts were wiped. i had my last phone stolen i reported it and blocked the phone if they have managed to access it then how are they getting my details. i am not very happy with this as the icloud didn't back up my photos last time there are pics and videos on that phone of my child. if i cloud did back them up they why haven't they appeared on i cloud. My new phone has also backed up to photo stream and they aren't showing up on icloud either. I am not happy with the security of your system if it is this easy for some one to access all my details on a stolen phone!!!!

    You need a new Apple ID to create a new iCloud. After you create an Apple ID, go to System Preferences > iCloud and set up iCloud with it

  • I have always been able to burn a CD from my Itune but now I can't mesaage says no recording software please help

    I have always been able to burn a CD from my I-tines library but suddenly I am not able to. The message I get is no recording software. I have looked for some help and tried downloading Itines again, I have tried downloading other fixes - nothing fixes the problem. can anyone help please

    Hi,
    Thank you for using Apple Support Communities.
    I see you want to burn a CD from content from your iTunes. The following article provides information on how to do that.
    iTunes 12 for Windows: Create your own CDs and DVDs
    Regards,
    Jeff D.

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