HT1766 Hello, I'm trying to back my Iphone 5 up and it's asking for my passcode which I can't enter into my phone because my screen is smashed? Is there another way around it? I have an appointment with Apple tomorrow and need to back it up ASAP. Thanks.
Hello, I have a smashed (just front screen, screen works but is green and liney) Iphone 5 that is totally unusable. I'm trying to back my phone up before my appointment with Apple tomorrow but it keeps asking me to unlock my phone which I can not do! Is there another way around this? Really don't want to lose my photos. Thanks.
There's no way around it other than to back it up using the computer you normally sync with. If you haven't been syncing/backing up on a regular basis, you're hosed.
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I have a new iPad Air and it is asking for my Passcode which I thought I knew , but it is not turning on with the code I tought I had entered?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
My ipod is rejecting the correct screen lock to unlock the ipod. I have restored it but it is still asking for a passcode. How can I enter my ipod? Is there a way to restore it so i can start over?
Place your device into recovery mode and then restore.
See here:
http://support.apple.com/kb/HT1808
Also set your iPod up as a new device, rather that restoring from a previous backup.
Note: All user content on the device will be erased. -
Forgetten Passcode for Ipad mini, How do I reset the passcode?
ThxYou can't just reset the passcode. You'll have to restore the device.
Follow the directions in this link:
http://support.apple.com/kb/ht1212
If that doesn't work, you need to use recovery mode:
http://support.apple.com/kb/ht1808
Next time write the passcode somewhere safe for future reference. -
I forgot the passcode to turn off restrictions. I have restored my iPad back to the factory settings and then synced it with the latest backup. The restrictions are still on and it is asking for the passcode. Can someone tell me how to get that off.
The only option is to wipe the device clean and restore it to factory settings. Hope you have a backup.
Follow the instructions in iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.
Once you have setup the device as a new one, you can then sync it back with your iTunes account and all your music, apps, contacts and any other content sync'ed with iTunes will be loaded on the device. Any content that is stored only on the device and not sync'ed with iTunes, like app logins or data, will be lost during this process. Be forewarned that this is a long process and can take a couple of hours or more to complete. This can be painful, but it is necessarily so to prevent users from working around the security settings. After the restore is complete, you can setup a new Restrictions passcode. Make a note of the passcode to avoid this situation in future.
Cheers, Tom -
I am having problems playing half my games on facebook because of abod flash player is there any way around this?
Not for interactive content such as games.
(60255) -
I updated to IOS 6 and received an error message after completing. Now my phone is in restore mode. Is there a way around restoring my phone completely?
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
I downloaded the ios 7.0.2 update and it's asking for a passcode. I have tried my 2 passcodes, 0000, 1234, and it's locked up. I have never used a different passcode. HELP!!!
Not sure if this applies to your region, but in Australia the SIM password is often written on the "credit card" sized plastic card that the SIM was provided to you with the phone by the telco. Do you still have this? It could be in the iPhone box?
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I am trying to reset my 4s iphone to the original settings and erase all my content. It is asking for a passcode which i have not used before. How/where do I get the passcode?
It needs the restrictions passcode. You or someone with physical access to the phone had to set it. It can not set itself.
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ipad is asking for a passcode which I never installed. iPad is now disabled. Tried syncing to itunes with my mac book pro, won't sync. How do I fix this?
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
i'm trying to open the photoshop and it's asking for a serial number how can i gent a serial number for photoshop, i buy the photoshop here
What version of Photoshop are you using?
Did you purchase it outright, or do you have a subscription?
Gene -
I am trying to update software on phone and I am being asked for a passcode which I've never had set up before I am confused
You didn't have a passcode to unlock your iPhone when you turned it on?
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MY iPad has suddenly lost my camera and FaceTime apps. Yes I've tried to modify in the restrictions however it is asking for a passcode that I never set up. I've also tried to go and reset my iPad but it to is asking for a passcode. Yes I've tried any passcode I've ever used. And I can't get anywhere. Help!
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Follow the section for recovery mode restore. -
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Did you get this device 2nd hand?
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