HT1766 hi i just got a brand new iphone 5s i tryed to set it up but it doesnt work. when i plug it in with itunes it does all the back up and restore and when its finished i still cant use the phone as i still ask me to start the set up from the beginning

hi i just got a brand new iphone 5s i connected to itunes to restore all my data from the previous phone. when all the back up is finished i still cant use the phone as it ask me to restart again.... dont know what to do i tryed to restore 3/4 times but again when the restore is completed i still can't use the phone????

Replacements via Apple tech support are usually refurbished units, not new stock, though none of us here can say with certainty what you will receive. But you will not be able to tell the difference between new stock and a refurbished unit, and refurbished units generally go through more extensive testing than do new units, so getting a refurb may well be better than getting new stock.
Regards.

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HT4623 just got a brand new iPhone 5 today and my iMessage wont activate on my new phone

just got a brand new iphone 5 today from apple, and my imessages will not activate with the new phone. I was wondering if i had to wait a while for it to activate or is there a problem. I keep getting the message that says it is unable to activate at this time.

it can take up to 24 hours to activate.

I just got a brand new iphone 4s yesterday and found out today that the phone already had 10 days 15 hours cellular time used

I just got a brand new iphone 4s yesterday and found that the phone already had 10 days 15 hours cellular time on it, does it mean the phone is a used one?

That's not a reset pin. There is no reset hole in which to poke it. Neither is there a reset button. It is the SIM removal tool. If you had it, it would save you the agony of finding a paper clip.
The User Guide is available at http://support.apple.com/manuals/ or downloadable from iTunes as an iBook.

I just got a brand new iphone 4, and itunes says it cannot read the contents of the iphone, please restore..

Ive update itunes, restored iphone, and liver support is closed. does anyone know a fix. the sim card has been verified by o2 customer services, and they insist its an apple issue.. please if anyone has help let me know.
N

for some odd reason my ipod started working again today. So i no longer need help.

I just got my brand new Iphone 4 at work!! Can I create an itunes account and get it started (no music files here at work)....then when i get home- I can fill it with the files I want?? I dont want to wait!!!!

so..basically- can I sync my phone here to get it started, and then continue playing at home? I have no intentions in ever transferring anything from my work computer- but I want to get this up and running!

Read here.
iTunes: How to set up an iTunes Store account (Apple ID)
I know you are impatient but better to wait until you get home and take your time thus eliminating mistakes.
Connect the iPhone to your computer and follow the onscreen instructions. If you connect the iPhone to another computer first, you will have to re authorize your home computer. You don't want to do that.
Patience grasshoppa.

HT201210 i just got a brand new iphone 4s and it will not let me update it to 6.0... why?

Its my first Iphone, I love it, but this is frustrating me, i've had to download the software 5 times... has taken a total of 5 hours to dl it. now that i have it in itunes, it won't let me install 6.0. can i get a little help plz?

titalist wrote:
can i get a little help plz?
Possibly.
Can you be bothered to provide some specifics of what is occuring?
We're not mind-readers.

I just bought a brand new iPhone 4s from a Three store. When I used the cloud restore to put the data from my old 3gs onto the device, it's prompting me for an Apple ID login with an email address that isn't mine!

I just got a brand new iPhone 4S on a contract from my local Three store. When I used the cloud restore to put the data from my old 3GS onto the device, it's prompting me for an Apple ID login with an email address (hotmail) that isn't mine! My old phone has NEVER had any Apple ID other than mine log into it, and the new one's a sealed box that I've opened and set up from scratch. Can anyone please explain this? I'm worried there's some kind of problem with my iCloud data being mixed with someone else's or something... Since I logged in with my own ID, it's downloaded the data perfectly fine, but I just got the Apple ID prompt again a moment ago with this same hotmail address in it... I'd be very grateful for any explanation!

In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
Unfortunately, there are no smart playlist rules that can filter tracks by the purchaser that I know of.

HT1766 Got a brand new iphone 4s, went to bed with it fully chearged, woke up and the phone is off, can't turn it on!!! Help

I got a brand new Iphone 4s, fully charged as I went to bed. Woke up to see the time and I was expecting a call. The screen was blank, I can not turn it on. Nothing is happening. I 'm in freeze mode. How can I turn it on?

First be sure it's charged. If you're not sure, plug your charger into a wall outlet for at least 15 minutes. If it's still unresponsive, try to reset it: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), then release.

I just got a brand new laptop and I can't seem to put music onto my iPhone - help?

I just got a brand new laptop and I can't seem to put music onto my iPhone - help? I'd really rather not completely empty my iPhone in order to have it agree with this new laptop. How do I get them to talk to one another and let me put my music on my iPhone?

The iPhone will only Sync to One iTunes Library at a time.
KlBlair wrote:
I just got a brand new laptop ...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141

I just got my a new iphone 4 from O2. i plugged in my phone to my computer(windows 7). itunes doesnt open automatically. when i opened the itunes,its still not detecting my phone. on the phone it only shows the cable and itunes logo. please help

I just got my a new iphone 4 from O2. i plugged in my phone to my computer(windows 7). itunes doesnt open automatically. when i opened the itunes,its still not detecting my phone. on the phone it only shows the cable and itunes logo. please help

Did you try to remove all Apple related software and reinstall iTunes again? Removing iTunes, QuickTime, and other software components for Windows Vista and 7

I just bought a brand new iPhone 5s and a huge problem is that when i try to sync my music to my iPhone 5s, under the music tab it says that i can only access my music via iCloud. is there anyway to sync your music from your computer?????

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The ! sign before the song means that the actual song is no longer on your computer and/or iTunes library.

Iphone Shutting Down Automatically ,i had restored the Iphone to default just like a Brand new Iphone but still getting the same issue

Hello All
I have Iphone5 from last week ,it started giving me a problem ....
My Iphone is shuting down randomly automatically .and some time it not come automatically ,
when i connected my Iphone to iTunes ,iTunes asked me to restored the Iphone to default just like a Brand new Iphone , i did but still my Iphone shutting down randomly ..
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Is it Software problem ?

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I am a newbie...and I think I did a big no-no as my Ipad isn't working. I synced it to a second computer at work which is a new Imac after already syncing to my pc at home with Itunes. Now it says it can't restore and can't get it to open. HELP!

I am a newbie...and I think I did a big no-no as my Ipad isn't working. I synced it to a second computer at work which is a new Imac after already syncing to my pc at home with Itunes. Now it says it can't restore and can't get it to open, getting error messages but can't fix myself. Can anyone help??

iPad can connect only in one iTunes Library. If you want to connect it to a iTunes Library then you have to erase it. You can erase it from iTunes. Make sure you iPad doesn't have a password, or if it has a password make sure that you connect to the computer and enter the password of your iPad

I just bought a brand new iphone 5c and the home button is not working , why is that ?

I just had a brand new iPhone 5c and the home button is not working , why is that ?

then contact apple for warranty support or return the phone

So just downloaded 5.0 and it deleted all my contacts, how can I get it all back? I already tryed the "Back Up" or "Restore" and it's still blank on my iphone??

So just downloaded 5.0 and it deleted all my contacts, how can I get it all back? I already tryed the "Back Up" or "Restore" and it's still blank on my iphone??

You should have been syncing your contacts to your computer regularly. Just sync them back ot the iphone from your computer.

HT1766 hi i just got a brand new iphone 5s i tryed to set it up but it doesnt work. when i plug it in with itunes it does all the back up and restore and when its finished i still cant use the phone as i still ask me to start the set up from the beginning

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