HT1766 I am trying to restore my new iphone from a previous backup but itunes is asking for the backup password. But I never had one.
itunes is asking for a password for the backup that I did not set. I can NOT set up my new iphone and restore it from an old backup. What can I do?
This message is asking for the password that was added when the backup was first created IF you don't have this passcode you will be unable to restore from this backup.
Good luck Friend.
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I've backuped my phone and then had it replaced as it was broken.
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This is asked and answered mnay times every day. The forum search abr is on the right side of this page.
Disable your firewall/security software. -
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iOS: Unable to update or restore - Support - Apple
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Hello hskod,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
Leaving the password field blank
Your Apple ID password
Your computer account password, if you have one
Email passwords you may have used
Your Wi-Fi network password
Website passwords you may have used
A password for hard-disk encryption software, if you use it
Have a nice day,
Mario -
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Sorry for my english i'm spanishI have not tried that...I will look up the process so that I can do it correctly (and still transfer all of my files, contacts, etc). Any suggestions? What is the advantage of restoring as a new device..is this more akin to a complete wipe of a hard drive?
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Don't you just love changes in interfaces?
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