HT1766 I have an I pad Mini. Since i down loaded the new update ISO 7, my I Pad is not running certain media files either from Chrome or Safari browser. I called technical support but they failed to provide any help stating the media files may not be comp

I have an I pad Mini. Since i down loaded the new update ISO 7, my I Pad is not running certain media files either from Chrome or Safari browser. I called technical support but they failed to provide any help stating the media files may not be compctable with new soft ware. I do bnot agree with their finding because i have I phone with ISO 7 updated soft ware and same files run on my I phone but not on I Pad. This was working fine before updating new software. This device is useless for me if i can not watch the program that i bought this for. I want device to replaced or taken back by the company. Thank you

Here are the iPad Mini specifications:
iPad mini - Technical SpecificationsNov 1, 2012
The specifications explain exactly what types of files are supported under "TV and Video".

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