HT1766 I have restored my i phone 4 and trying to restore from the back, but it is asking for the password, but when I entered the Itunes password it is not accepting it, how can I restore the password?
I have restored my i phone 4 and trying to restore from the back, but it is asking for the password, but when I entered the Itunes password it is not accepting it, how can I restore the password?
Hello hskod,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
Leaving the password field blank
Your Apple ID password
Your computer account password, if you have one
Email passwords you may have used
Your Wi-Fi network password
Website passwords you may have used
A password for hard-disk encryption software, if you use it
Have a nice day,
Mario
Similar Messages
-
I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this so I can use my new phone? The first step asks for my iCloud info but then asks for my friends after I agree to the terms.
The iPhone is new, has never been used. When asked if I want to set it up as a new phone, restore from an iTunes backup, or my iCloud backup I selected iCloud. It then askes for me to sign in with my Apple ID, I then agree to the terms, then it asks for me to sign into my friends Apple ID. She and I have used each other's computers in the past so I assume this is where her information is coming from. The problem is she no longer had that email or Apple ID and has no way of gaining access to it and therefor I am unable to proceed.
I suppose my question is, how can I remove her information from mine so I can setup my new phone using iCloud. Also, I have already checked my Apple ID online and nowhere on my account is her information listed. -
I have both Photoshop 4 and Photoshop 6 on my computer. When I am in Bridge and want to open an image by double clicking, it automatically opens in 6. I see, when I go to "open with" 6 is listed as "default" How can I change the default to open an image with a double click in 4?
You can associate files from the Bridge level and the Desktop level.
In Bridge CS4, go to Preferences > File Type Associations and change it to Photoshop CS4 for the file types you want.
If you want to open files from the Windows Desktop in CS4, these are the instructions:
Do this from the Windows Desktop:
If you want your image file to open in Photoshop and it doesn't, right click on it and choose
Open with > Choose default program… select Photoshop CS4 or CS6 and checkmark "always use the selected program to open this type of file". -
I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?
For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
See:
http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Be well... -
I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?
For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
See:
http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Be well... -
IPhone 5
I have an app that appeared to need to be updated. I clicked to update three days ago. It has started to update and will not finish. How can I delete the app while its in the middle of updating?Locked on an update can mean a couple of different things. So there are a number of things to try, but start with these.
If you have a "waiting" icon, try tapping on the icon and see if you can pause the update/download. Of it pauses, tap on it again and see if it will resume.
Try holding down on the icon until all of the icons on the screen wiggle. If the X to delete pops up on the waiting/stalled app - tap the X to delete the app. Tao,the home button and the apps will stop wiggling.
You can also try this and see if the downloads will resume. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
my document.numbers can not be opened how can i recover the version from yesterday? i was not using time machine and it was not in icloud. is there an app i can buy that might help
Thanks Andy,
I wish I could have told my sister about this as she could not open my homepage back before my new iWeb site. She now can open my site without the yet in case denial window does appear = I thank you.
I think my iWeb site works as Noone has said otherwise from any platform etc...
Alex L
I do agree that should not have to be a consideration for any users so i agree that it would be great if Apple could allow simplicity to run seemlessly.
I have had this problem since Homepage, and here is
what has worked for me. I send out the link, and
then for PC users I send the link with "<" after the address (without quotation
marks. e.g., <http://site.com>).
I also put a note that if that doesn't work, to just
copy and paste the link into a browser. With that I
have only had 1 person say they still can't open.
Everyone else gets it to work.
It's a lot to do and seems like a hassle, but you get
used to it.
Hope this helps!
Andy Martini
PS - APPLE! When are you going to fix this??! It
seems like such a small thing yet you guys have been
stumped for YEARS on this! -
All the links to download DREAMWEAVER CS3 Creative Suite are not working. How can I download the file ? I have a serial number of a purchased software.
They work just fine. whatever issues you have are specific, but without proper system info, browser info and other details nobody can even begin to guess.
Mylenium -
I have a license for Photoshop CS6 which was installed on a PC that is now beyond repair. How can I install the software on my iMac? I still have the serial number that is registered to me Adobe Id.
Serial numnbers are platform specific so you will not be able to use it for the Mac if it was initially designated for a PC. YOu will need to perform a platform swap. See the following for information:
Change product platform or language
You can swap languages/platforms for a latest version product if you follow the instructions at the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l -
The file downloaded is named NikCollection_1.2.8_0511-456.dmg. The installation went ok but when I start photoshop i am prompted for my serial number,
I have it on the back on my CD case (but my CD is not working any more) and it is the same number as it registered at my Adobe account.
Photoshop starts ok but after a while it prompts for my serial number. When I enter my serial number it is not accepted.
Grateful for any tips.Did you go here for the installer? Download CS4 products
When you enter the serial number see that you get the serial number correct, in fact copy and paste from the one in your account.
You should see a green checkmark.
If all goes well you should be allowed to install and activate. If activation fails, contact Customer Care by phone or Chat.
Contact Customer Care -
My computer crashed and I did a sytem restore. All my files and programs were wiped out except for Windows. How can I restore my music back to the itunes folder on my computer from either the ipad 2 or ipod nano?
Read turingtest2's User Tip:
https://discussions.apple.com/docs/DOC-3991 -
please help
i coulnt sign in to my gmail app
so my dayther deleted it with out knowing she deleted the notes as well
how can i find them ?
thanksJust set the acct back up on your phone and the notes should come back.
Keep the phone away from your daughter. -
I set up an apple id many years ago when itunes was established. Within the past year or so, Apple has changed to using email address as user id. My problem is that I have many applications that I can not update due to the fact that it is asking for the password of the old ID. It does not exist anymore. Any ideas on how to get the new apple id associated with the application without deleting the application. Several of these apps I purchased.
You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
Hi,
I purchased some apple applications and already paid for this in my credit card, but I did not get receipt for it.
The purchase was on July 5, 2012.
How can I get the receipt for this purchase?
Thanks!Call the Apple Store and inquire. I believe I read that it can take several weeks for them to send the card, but I'm not certain. The store should be able to tell you.
Regards. -
I'm running OS X 10.7.5 on my MacBook Pro. I can't get a DVD to eject. I'm getting an error message "supported disc not available" when I try to use the DVD player eject button. It also does not show up on my desk top as an icon as it normally would. How can I get the disc to eject?
see Thread
https://discussions.apple.com/thread/3996208?start=0&tstart=0
and Kappy reply
Maybe you are looking for
-
How to create Tree structure in Visual Composer
Hi All, I need to develop tree structure in my VC application. Can any one of you please suggest me the steps to do it.Its very urgent please can any one help me out in this. Regards, Lakshmi
-
Hi all I have a major issue on usage of OVI store on my E5 , every time I enter my username & password it just gives me a POP UP " Invalid Username " .....but the same ID works on my PC.....Appreciate ur inputs on this
-
OCIEnvNlsCreate() failed: OCI8+PHP+Linux+Oracle 11g
Hi All, I've been struggling with this since 3 days. I'm getting the following error while using oci_connect: Warning: oci_connect(): OCIEnvNlsCreate() failed. There is something wrong with your system - please check that LD_LIBRARY_PATH includes the
-
Upgrade of Safari on WINXP does not load
Running on a Windows XP machine, I updated Safari to 5.1.1, Now Safari loads but never displays any page. Just get the hour class and the spinning clock. I have de-installed completely, removed all references from Registry and re-installed. Still no
-
Power Mac 10.4.11 won't update to Flash 10.2
Please help, Tried unistalling, then installing. No. Tried right clicking and unenabling excellerator, then installing. No. Tried installing on top of Flash nine. No. WHAT?