HT1766 I was backing up my phone with Icloud then all of a sudden it is saying that it needs to be plugged into Itunes.  Now I cannot use the phone, what can I do?

I was backing up my phone with ICloud then all of a sudden it is saying that I have to plug into Itunes.  Waht can I do?

Not really necessary to go into DFU mode when the device is just reporting it is in recovery mode if it is saying connect to iTunes. Connect to iTunes and do a restore. See this support document if you have any issues. http://support.apple.com/kb/HT1808

Similar Messages

  • HT1414 my iphone started to install update then failed and now i cannot use the phone

    the phone is connected to my mac and when i go into itunes i cannot bring up the phone to do a restore

    I am having the same problem. I have gone through every setting, set the bold font, contrast, larger font....everything I could find in any post to try and help - and between the new color scheme that makes it virtually impossible to use the pictures of my grandchildren as background (the picture colors now become the theme colors - which now match the colors of many of the "flat" icons...) I am finding the phone very difficult to use--espeically things like the calendar which has now become very hard to "see" and use. If I can't revert this thing to iOS6, I may have to get a different phone.

  • I get ios6 for my iphone 3gs but I cannot activation it and now I cannot use the phone

    I get ios6 for my iphone 3gs but I cannot activation it and now I cannot use the phone

    I saw a message on screen : the activation server is temporarily not in use, the iPhone not activated.
    Try connecting your iPhone to iTunes to activate it or after a few minutes and try again.

  • I am on a plan with a basic phone that is breaking. I was given a smartphone that belonged to a relative that is now deceased, (they used the phone since they have passed it is deactivated.) how can I switch my phone over and is there anyway to avoid a da

    I am on a plan with a basic phone that is breaking. I was given a smartphone that belonged to a relative that is now deceased, (they used the phone since they have passed it is deactivated.) how can I switch my phone over and is there anyway to avoid a data package/plan?

    What is your current plan?  In some cases it can be cheaper to move to a More Everything plan with an out of contract line. With More Everything, you will get a $15 per month reduction in line fee with a minimal data. 

  • I have a problem with my iPhone 4s.  An Apple rep looked at the phone today and determined the phone will have to be replaced.  I am trying to back up my data on the phone to iTunes but I cannot get the phone to power up.

    I have a problem with my iPhone 4s.  An Apple rep looked at the phone tonight and determined I will need a new phone.  I am now trying to back up my data to iTunes but I cannot get the phone to turn on.  I have it plugged into my computer monitor but it just slowly flashes the Apple symbol. Any ideas on how I can get it to power up for the backup?

    Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$

  • I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.

    I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.

    Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.
    Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
    Above from:
    http://support.apple.com/kb/TS3694

  • I just "upgraded" my iPhone with the new software. As a low vision person, your phone was always previously helpful. I now discover that I cannot use the phone easily. The font has been changed to a very narrow typeface and the greyscale has been altered

    I just "upgraded" my iPhone with the new software. As a low vision person, your phone was always previously helpful. I now discover that I cannot use the phone easily. The font has been changed to a very narrow typeface and the greyscale has been altered to reduce contrast. The background is now grey as well rather than white. The accessibility options permit only three choices. First, increase type size. With the the low greyscale, thin typeface, increasing type size makes it HARDER to read. There is no option for contrast enhancement. Third, the background switch options suffers from the same deficit as the white background. The third choice is to enhance brightness but without the option to change contrast, this is useless. Am I missing something? Can this be fixed? How? When? Are you planning a similar negative "update"/change to other devices?

    I am having the same problem. I have gone through every setting, set the bold font, contrast, larger font....everything I could find in any post to try and help - and between the new color scheme that makes it virtually impossible to use the pictures of my grandchildren as background (the picture colors now become the theme colors - which now match the colors of many of the "flat" icons...) I am finding the phone very difficult to use--espeically things like the calendar which has now become very hard to "see" and use. If I can't revert this thing to iOS6, I may have to get a different phone.

  • TS1538 hi i updated my iphone 4 with itunes and now i cannot use my phone as i keep getting error 16 after trying to restore my phone....i cannot afford to replace ..can any body help me...the phone is out of warrenty so apple do not want to know....pleas

    hi i updated my iphone 4 with itunes and now i cannot use my phone as i keep getting error 16 after trying to restore my phone....i cannot afford to replace ..can any body help me...the phone is out of warrenty so apple do not want to know....please any help

    https://discussions.apple.com/message/23100453#23100453
    more hits from the search
    https://www.google.dk/search?q=restore+itphone+error+16&oq=restore+itphone+error +16&aqs=chrome..69i57j0l5.11485j0j7&sourceid=chrome&espv=210&es_sm=93&ie=UTF-8

  • HT1414 I attempted to update my iphone 3 through I tunes - I think I did a back up on my pc - I am now unable to use the phone at all - it cannot be turned off and seems to be syncing all the time, even when it is not connected to itunes.

    I attempted to update my iphone 3 using itunes.  I'm not certain but I believe I did a backup on my pc first.  I am now unable to use the phone at all - the slide bar won't move and I have a camera icon next to the slide bar which is not responsive.  I have tried to sync and even left the phone connected to the pc overnight. The phone is going flat within a couple of hours and won't stop beeping every few seconds and seems to be syncing all the time, even when disconnected from pc.  I am fearful that I have lost all my contacts - nothing is working - can anyone help - please?

    Try resetting it if you can: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), then release.  If you can't, try to connect it to iTunes, go to the Summary tab of your sync settings and click Restore to restore it.  If that doesn't work you'll have to force it into recovery mode to restore it as outlined here: http://support.apple.com/kb/ht1808.
    You can check in iTune to see if you have a backup.  They are listed in iTunes>Preferences>Devices.  However, the backup may not bring your contacts back as contacts are only backed up as necessary to preserve the recent call and call favorites lists.

  • I connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone.

    i connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone. what should i do.?

    First, you do not have a 3G if you could upgrade it to 6.1.3, because 4.2.1 is the last version that will work on the 3G. So you either have a 3GS or you somehow hacked the phone to install an incompatible version. You can check the model you have by entering your serial number here: https://selfsolve.apple.com/agreementWarrantyDynamic.do
    Assuming you have a 3GS the most likely reason for your problem is you have a gray market phone that was hacked or jailbroken to unlock it. When you upgraded it you removed the hack, so the phone is now locked to its original carrier.

  • HT1212 my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!

    my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!

    You need to place the device in recovery mode.
    Instructions here >  iOS: Unable to update or restore
    "If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present"

  • The new 8.2 update has left me with a red itunes logo and a charger end on the screen, i cannot use the phone at all, please help

    the new 8.2 update has left me with a red itunes logo and a charger end on the screen, i cannot use the phone at all, please help

    Your phone is in recovery mode; connect it to a computer and use iTunes to restore it.
    ~Lyssa

  • My airport is not connecting to the internet. I have a cable modem. and i'm on the internet now connected directly to the modem. what can i do?

    my airport is not connecting to the internet. I have a cable modem. and i'm on the internet now connected directly to the modem. what can i do?

    I would recommend that you do the following as a minimum:
    Power-down the modem, AirPort base station, and computer(s).
    Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
    Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
    Power-up your computer(s).
    If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
    Disconnect the AirPort base station from the Internet broadband modem.
    While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
    After the base station resets, go ahead and power it back down.
    Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
    Continue with step 2 in the first set of steps.
    In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

  • Every time I try to buy and app it says that I need apple support. I have checked restrictions and restarted my phone. What do I do?

    Every time I try to buy and app it says that I need apple support. I have checked restrictions and restarted my phone. What do I do?

    Do as the error message states and contact Apple Support. If there is a problem
    with your iTunes account, that problem must be resolved before you can download
    anything.
    Start here:
    http://www.apple.com/support/itunes/contact/
    or
    https://getsupport.apple.com/Issues.action

  • I have an iphone 4s that i got last week and i set it up just using the phone. today my dad restored it as my mothers iphone so i lost all of my data. I tried to restore it as my original phone i had but i exited out of itunes and now my phone wont showup

    I have an iphone 4s that i got last week and i set it up just using the phone. today my dad restored it as my mothers iphone so i lost all of my data. I tried to restore it as my original phone i had but i exited out of itunes and now my phone wont showup in itunes or on my computer

    Did you fail to import them to your computer before restoring?
    Not good.
    They are likely gone.
    You can try restoring from backup.

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