HT1766 i was updating the i phone and now when i restore my backup it ask for a password , which password ?

i was updating the i phone and now when i restore my backup it ask for a password , which password ?

the password that YOU set up to encrypt the backup.

Similar Messages

  • My phone was updating the new software and now will not turn back on, what do i do?

    my phone was updating the new software and now will not turn back on, what do i do?

        Never fear, help is here jpeterson4! Have you attempted to plug your device into your home computer? Have you verified that the device is charged? Does anything appear on the device when you plug the device into a charger? Please keep us posted, thanks!
    MatthewS_VZW
    Follow us on Twitter @VZWSUPPORT

  • Well my ipod 4th gen was updated it shut off and now when i try to turn it on it stays on the apple logo for abit then gets stuck on a white screen od blue or mixed colores i really need help fixing this plzz help :(

    Well my ipod 4th gen was updated it shut off and now when i try to turn it on it stays on the apple logo for abit then gets stuck on a white screen od blue or mixed colores i really need help fixing this plzz help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I am trying to reset my 4s iphone to the original settings and erase all my content. It is asking for a passcode which i have not used before. How/where do I get the passcode?

    I am trying to reset my 4s iphone to the original settings and erase all my content. It is asking for a passcode which i have not used before. How/where do I get the passcode?

    It needs the restrictions passcode. You or someone with physical access to the phone had to set it. It can not set itself.

  • HT4623 I was updating my i5 phone and now it shows picture of iTunes and plug what am I todo as I can't use the phone?

    I Was updating my i5 phone and it shows picture of iTunes and plug what am I to do?
    i Can't use my phone and shutting on and off won't help.

    Plug it into iTunes like it shows. It should tell you it has found a phone in recovery mode. You will need to restore the phone.

  • HT5622 I updated new software on my phone and now can't use it because its asking for a 4 digit security code that I don't know. How do I find this number?

    I updated new software on my Apple 4S phone and now can't use it because it requires a 4 digit security code that I don't know. The phone store when I originally bought phone bypassed it for me. How do I find it?

    Hey dentallady!
    Here is an article that can help you reset this code:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • Updated the iTunes yesterday and now when I try to dock ipod, the com crash

    I updated the iTunes last night and now when i go to dock the new 160gb ipod...the computer says that it has detected new hardware and then crashes. I have no idea what is going on but my old 30gb ipod works just fine when I try to dock it.

    +the computer says that it has detected new hardware and then crashes.+
    By "crash" in this context, do you mean that the computer freezes, or that it reboots altogether?

  • I downloaded the new upgrade and now my ipad is locking me out, asking for a passcode.  I dont remember giving it a passcode, how can I find it or get around it?

    I have an ipad 2, just downloaded the new upgrade 7.03, and now it is asking for a passcode.  I do not have a passcode.  Anyone have any idea how I can get around this or is there a default passcode?

    I called Apple Support and a supervisor helped resolve this for me on my iPad. I suggest calling them for help as this is obviously an issue with the iOS 7 update - she helped me without charge. I could be missing something in my upcoming description, so do not take this as complete - call them.
    I had to update iTunes on my Mac Air to the latest version, and I had an iCloud backup from the day I updated to iOS7. Have iTunes open but do NOT connect your iPad yet. Shut down the iPad. Then press/hold the Home key on the iPad while you connect the USB from the iPad to the computer (an image of the USB cable appeared on the iPad). Follow the prompts in iTunes to restore and then backup using iCloud. When the iPad rebooted again to do the backup install, I got the same pass code issue and iTunes would not recognize the iPad without entering a pass code. I disconnected the iPad, turned it off, pressed the Home key while connecting the USB cable. When I did the restore and backup from iCloud the second time, it worked without the pass code issue occurring.

  • I updated to 7.1 and now when I plug my phone into the computer, it says there are no pictures??????

    I updated to 7.1 and now when I plug my phone into the computer, it says there are no pictures??????  When I have 500 pictures on it!!!!!  Im soooooo mad I did the update! Worst decision ever!!!!!!!!!!   I am SOOOO ready to leave the IPHONE alone- maybe throw it in the river or lay it on the train tracks.   Its been NOTHING BUT TROUBLE since the update!

    Just to be clear: Tap on the Photos app to start the app. Then tap on Albums at the bottom of the screen. You might have several albums but only one is named "Camera Roll." Are there photos in that album?
    If there are NO photos in the Camera Roll album there are no pictures to import. The remaining albums might have come from a sync with your computer or they might be your PhotoStream.
    If there ARE photos in the Camera Roll album, connect your iPhone to your computer and start your camera application on the computer. Your phone should be recognized as a camera.

  • Did an update on my phone and now i have the itunes symbol and usb symbol on my screen and my phone will not show anything else, what do i do?

    Did an update on my phone and now I have the itunes symbol and usb symbol on my screen and my phone will not show anything else, what do i do?

    http://support.apple.com/kb/ht1808

  • HT4623 My ipad was not updated since the 5.1 and now when I go to update to IOS 7 it states that my ipad is up to date.

    My ipad was not updated since the 5.1 and now when I go to update to IOS 7 it states that my ipad is up to date. Please advise how to update from here.

    TheQuestionaire wrote:
    My ipad was not updated since the 5.1 ...
    Sounds like yours could be an iPad 1.
    If so... iOS 5.1.1 is as far as it goes.

  • HT4528 I installed the update on my phone and now my phone will not turn on

    I installed the update on my phone and now my phone will not turn on

    I installed the update on my phone and now my phone will not turn on

  • Two days ago my Safari was updated to 6.0 and now it won't open.

    Two days ago my Safari was updated to 6.0 and now it won't open. Heasder says, "Safari quit unexpectedly."  Reinstalling OSX10 twice and then updating did not help. Apple support is unable to help.

    Open console in Applications>Utilities, check the system log for the date/time of the last Safari crash for clues.
    Or just have Console open when you try to open Safari.

  • I took pictures on my iphone when it was on the lock screen and now I can't view the pictures in all of my photos. How do I view them?

    I took pictures on my iphone when it was on the lock screen and now I can't view the pictures in all of my photos. How do I view them?

    If you go to the Photos app, is there content in the Photo Library? These would be pictures that are synced to the phone from the computer. Photos in the camera roll are those that you take with the phone, or save from email, MMS on the phone. What type of pictures are you trying to get rid of? If you are trying to get rid of the synced photos, you need to connect to iTunes, select the iPhone in the device pane, then go to the Photo tab in iTunes and remove the check mark by sync.

  • I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!

    I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!

    Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
    I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
    You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
    The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
    Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
    The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
    http://support.apple.com/kb/HT1535
    Please let me know how things are going.
    Cheers!

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