HT1766 ipad 3 will not back up to icloud or computor, end of story

I think its an app but who knows for sure i do not, please help its been a time consumer and i have admitted defeat.

I have tried it all but apparently it isnt what I need to do, it always says there was an error in the back up process, it can not and will not back up, there is an error.
Ok i have tried again its in in step 2 of 6 and is backing up, it has stopped here for a bit( i have it plugged into to back up to the computor), its still working on it.
It says Itunes could not backup the Ipad because an error occurred!!!!!
Thats it, I dont know what else to say, I have worked away on line and googled till I dropped but I aint getting it thats why I have enlisted you the professional; folks cuz apparently I cant fix jack..
So many thanks in advance.
lc

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