HT1766 iphone4s won't turnon apple logo comes on but won't bootup its trying to download something but it keeps stop the download what i do ?

iphone 4s won't bootup the logo is on and trying to download stops

Erica,
     I can, with 99.99% certainty, tell you that you are absolutely right in not wanting to download or install this "Helper," whatever it is (but we can be equally certain it would not "help" anything).
     I cannot comment as to Oglethorpe's recommendation of 'adwaremedic'; I am unfamiliar with it. His links to the Apple discussion and support pages warrant your time and attention.
     It might be really simple -- Trying looking in your Downloads folder, trash anything that you don't know with certainty is something you want to keep, and then Secure Empty your Trash. Then remove the AdBlock extension, LastPass, and Web of Trust extensions to Safari and re-boot. If the issue goes away, still be extraordinarily careful in the future.
     Unfortunately, it's probably not going to be that simple to get rid of, in which case I'd then try the line by line editing in HT203987.
     I have no further suggestions (other than a complete wipe and re-install...but that's a pain because trying to restore from Time Machine would simply ... restore the Mal).
   For the rest of us, please post when you find a solution.
     Best.
     BPW
(Also, try to edit your second post -- black out your last name on the screenshot and re-post it for others)

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HT1430 I turned my IPad off and now it will not restart. Apple logo comes up but no other screen.

I turned my IPad off and now it will not restart. The apple logo comes up but then it stops????

Did you try rebooting the iPad?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that doesn't work, see this.
iTunes: Restoring iOS software - Support - Apple

Apple logo comes up but ipod doesn't start

When I turn on the device the Apple logo comes up but the ipod doesn't start and go to the menus it just stays with the logo. When I hold down the play/pause on the click wheel to put it to sleep a symbol of a triangle with an exclamation point in the center comes up along with "www.apple.com/support/ipod." I tried rebooting it with Menu/select but nothing happens.

Unfortunately, on a "classic" iPod that uses a hard drive for storage, the most likely cause is a faulty hard drive.
You can try putting the iPod into Disk Mode
http://support.apple.com/kb/HT1363
If that works, connect it to the computer and run iTunes. iTunes may prompt you to do a Restore. This will erase the iPod, re-install its software, and set it to default settings. If the cause is data corruption or a software issue (and the hard drive has no physical problem), the Restore should fix it.

I tried to restart my iPad due to problems with a Pinterest app that took up a lot of storage in the cache...now the apple logo comes up but will not start...it has recently been charged

I tried to restart my iPad due to problems with a Pinterest app that took up a lot of storage in the cache...now the apple logo comes up but will not start...it has recently been charged

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
 Cheers, Tom

I have a nano 4th generation 8gb i have tried resetting it, i get the apple logo come up but nothing else happens. It will work in my docking station but as soon as i take it out it will not respond. any ideas, do i need a new battery?

i have a nano 4th generation 8gb i have tried resetting it, i get the apple logo come up but nothing else happens. It will work in my docking station but as soon as i take it out it will not respond. any ideas, do i need a new battery?

It definitely sounds like your Nano needs a new battery at this point. You can have Apple replace it for a flat fee, send it into a third party service center to be replaced for much less, or you can purchase a new battery online and swap it out yourself if you feel up to it.
B-rock

Ipod touch 1st generation fully charged apple logo comes up but freezes before it turns on

i have a 1st generation ipod touch and i borrowed it to a friend for a while. she deleted everything that was on it when she gave it back to me. but now i'm trying to put it back onto my computer and it was dead now when i try to start it the apple logo comes up like it normally would then the wait symbol appears over the logo and it freezes and will not turn on. I tried to put it into dfu mode and it won't go into that either. has anybody else had any experiences with this and fixed them? please let me know. or do you all think i should just retire this one and buy a different ipod?

Did you tru eferthing here:
iPhone and iPod touch: Frozen and unresponsive
If the iPod screen is always one,, let the battery fully drain, Then charge and try again.

My ipod touch isnt working I tried to reset it and the apple logo comes up but then goes to a black screen. What else can I do?

My ippd touch isnt working i tried to reset it and the apple logo comes up then goes to a black screen. What else can I do?

Try connecting to your PC in Recovery Mode ane restore it. See this article for help on getting your iPod into Recovery Mode.
iPhone and iPod touch: Unable to update or restore
B-rock

HT1430 forgot my ipod touch in the car, and now all it does is brink on and off.. lights up, the apple logo come on but nothing else.. what do i do to reset it??

Well, i forgot my ipod touch in the car, and it snowed so bad and the temperature drop below zero. I thought my ipod was just battery dead, but when i charged it, only the Apple logo comes on and then blank screen. How can i reboot, or reset?? is the battery affected even though the phone wasn't wet??

As long as no moisture got in it... 1st thing to try is give it a few hours to warm up and fully charge the battery, then see if all is working by turning it on. Cold can effect the function. If still not working try a soft reset. Press and hold both the power and home buttons together until the Apple logo appears, about 15 seconds. Then release both buttons. If that does not work connect to your computer via cable go into iTunes and try Restore from backup. If all else fails, Restore to new. If that doesn't work contact Apple Genius Bar to have your iPod evaluated. Good luck.

Apple logo comes on but that is all it will do-

the connect to Itunes logo came up on the screen,but before I was able to conect, the apple logo came up and now that is all that happens even after charging?

Apple has some troubleshooting steps in this support article:
http://support.apple.com/kb/TS2771
If none of those help, then you may need to take or send your iPod to Apple for service.
Regards.

My ipod 1st generation wont turn on,the Apple logo will appear but then shut off,anyone know what to do?

i need help with my ipod touch first generation
wont turn on except show Apple Logo then turn off
what do i do?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

My iPad won't restore I've connected it to my mac, it goes thru the whole process of restoring and at the last bit my laptop tell me my device is no longer connected n on my iPad the apple sign comes up but the line doesn't load

please help ive tryed everything and i cant get my ipad to restore, ive discontecting it, defult starting it and no matter what my laptop keeps telling me that "this device is no longer connected " and on my ipad the apple logo comes up but the bar does not load please help !!!! i need my ipad for lectures

Hi rhiess,
Thanks for visiting Apple Support Communities.
It sounds like your iPad may not have restored fully. I'd recommend restoring it again with the iPad in recovery mode.
Use the steps in this article to place your iPad in recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
After placing your iPad in recovery mode, use the steps in this article to troubleshoot the connection between it and your computer:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
If you still don't see your device in iTunes, follow these steps for Mac or these for Windows.
Best Regards,
Jeremy

HT204053 i photo will not update it says it was either bought under another apple ID or cancelled but this is not the cas

i photo will not update it says it was either bought under another apple ID or cancelled but this is not the case, what do i do?

Which iPhoto version and MacOS X version did you update from? Did you previously have iPhoto 9.5.1 and Mavericks installed or earlier versions?
Did you use a different Apple ID when you set up the Mac? If iPhoto came preinstalled, it will be bound to the apple ID you first used, when you set up your Mac.

When I try starting my iPod touch, it won't start; the Apple logo comes up for a few seconds, and then, it just shuts off. I tried to charge it through an outlet; the iPod didn't even charge, so I tried to restore my settings on my computer. iTunes won't

when i try starting my IPod it won't start, the Apple logo comes up for a few seconds,and then. it just shut off . I tried to charged it through an outlet, the IPod didn't eve charger so I tried to restore my setting in my computer, i tunes won't

But that requires the computer to see the ipod. I am having the same problem and I keep being told to restore it, but you have to either get the ipod to turn on or have the computer see it in order to so that. Right now I have a pretty useless 32GB ipod touch cos I cant get the thing to turn on! I can only get the apple logo for like maybe 20 seconds and it goes away. Ive charged it for days on a wall charger, on the computer usb charger, and on a speaker charger. Nothing works.

HT4623 just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. I have held down the home button and on/off switch several times to reset, but same problem persists.

just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.

Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.

I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

Hey harikrishnandhk,
Thanks for the question. I understand you are having issue with your iPhone 3GS. You are definitely taking the correct steps, as you'll want to restore the iPhone in recovery mode. For information on doing so, see this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Thanks,
Matt M.

HT1766 iphone4s won't turnon apple logo comes on but won't bootup its trying to download something but it keeps stop the download what i do ?

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