HT1766 my ipod is disabled, and the recovery mode is not working. what should i do?

my ipod is disabled, and the recovery mode isn't working. what should I do?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. Try more than once. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:                                                             
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes       
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:           
Downloading past purchases from the App Store, iBookstore, and iTunes Store        
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
Try another cable
Try on another computer

Similar Messages

  • My iphone 4 is disabled for 22 million minutes and the recovery mode does not work? How can I fix this?

    I have tried to do the standard recovery mode where you hold down the home button and plug in the USB but Itunes is not recoginizing the phone. How can I fix this issue?

    Hello there, Itraziel.
    Thanks for providing further clarification on your issue. The following Knowledge Base articles offer up some assistance depending on which Operating System your computer is running:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    or
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    If you are still unable to restore the iPhone, this article may provide some more information:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Use recovery mode
    Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
    Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
    Plug the device's USB cable into your computer only.
    Hold down the device's Home button as you connect the USB cable to it.
    When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
    iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
    Use iTunes to restore your device.
    Thanks again for reaching out to Apple Support Communities.
    -Pedro

  • I have an iphone 5S (less than 6 months) and the lateral botton does not  work  what should I do ?

    I really need to know how can ll do in this situation
    Thakns

    You take it in to an Apple store or authorized service center for evaluation and/or possible replacement.

  • My ipod has just black screen and the home button is not working. what will i do? help please!

    my ipod has just black screen and the home button is not working. what will i do? help please!

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPodin recovery mode use this prgram.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT4061 My phone can't turned on. I tried to press the home button and main button at the same time, but not working. what should I do?

    Iphone 4s can't turned on, goes total black. Tried to press button and main button at the same time, but not working. what should I do?

    recovery mode
    open itunes on computer
    plug cable into computer not iOS device
    turn phone off
    hold home button and plug cable into phone.  do not release home button until an itunes graphic appears on device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

  • The ring switch and the volume botton do not work what is theproblem ?

    The ring switch and the volume bottons do not work, what is the reason?

    When you say they don't work, what are you trying to do? When you say the ring switch, I'm assuming you are referring to the mute switch that turns the ringer off/on? What troubleshooting have you tried?
    The standard troubleshooting procedures for the iPhone are:
    Power off/on
    Reset
    Restore, first from backup, then as a new phone.
    IF that doesn't help, then you make an appointment at the nearest Apple Genius Bar and have them see if there is a hardware issue.

  • My iphone5 was accidentally blocked and i can't unblocked it because the touch screen is not working. what should i do?

    my iphone5 was accidentally blocked and i can't unblocked it because the touch screen is not working. what should i do?

    Not much you can do.  Bring it to Apple for evaluation.

  • I updated to iOS 5.1 but my camera buttone form the lock screen is not working what should i do

    i updated to iOS 5.1 but my camera buttone form the lock screen is not working what should i do. i tryed restoring but it didnt work .
    When i try the camera loncher  but  it's not working

    i feel stupid now because i didnt know to swipe it up lol
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  • The music buttons in the control centre are not working ,What should i do to get them working

    the soft music buttons in control centre are not working,
    what should i do to get them working

    Try trashing  apple.com.dashboard.plist from preference library and restarting Mac.
    Quit all applications.
    Open Finder- Click the left most icon on the Dock.
    Holding option key click the Go menu from the menu bar.
    Select Library and then Preference folder.
    Select   apple.com.dashboard.plist   and move it to trash.
    Restart Mac.

  • Vista has left the building...and the Recovery Disks do not work correctly.

    I've spent over a month and a half trying to fix my non-booting Satellite A215-S5818 running Vista.  Sometime mid-March (ah, the Ides of March!) I think I downloaded an automatic update and I remember the next time it booted my desktop was black; icons but no background picture.  Then I noticed on the bottom right it was saying my copy of Vista was not genuine.  I know that it is, because it is pre-installed.  So I ran check disk from the Properties page of C: in Windows Explorer. After it ran, I got BSOD.  At first I just booted into SafeMode and tried to disable whatever hardware/uninstall whatever software was causing the problem.  I think I got it to boot in SafeMode once or twice, then no more.  For a while I kept getting IRQL-NOT-LESS-OR-EQUAL, but I somehow stopped that through the command prompt(forum advice?).  Startup Repair could not fix it,  System Restore would not work on ANY restore points, even before March. The new BSOD error was:
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    The initial session process or system process terminated unexpectedly with a status of 0x00000000 (0xc0000221 0x00100594)"
    From then on I could only get a command prompt through the Repair Console.  So I xcopy-ed my Users directory to an external hard drive and grudgingly booted from the Toshiba CD, knowing it would obliterate everything, but I was desperate.  I got the 03-EEEE-0000 error.  Now I have a plethora of useless(?) CDs and DVDs I have burned ISO images on of any Freeware I thought could fix it, downloaded from the Internet using my husband's Windows 7 desktop computer.  I followed these instructions to the letter and it worked (I guess; it started immediately, no DOS objection), but when it rebooted I got a window (!) saying something about the type of hardware.  I haven't added or changed any hardware, but I have updated the BIOS recently.  So I clicked OK (no other choice), and now every boot up I get a window saying "Windows could not complete the installation.  To install Windows on this computer, restart the installation".  Startup Repair does not find any problems.  Could it be the BIOS?  I have re-flashed it twice, no difference.

    Oops! Sorry that was stupid on my part.
    From the command prompt you could type in   systeminfo   , and hit the 'Enter' key, it will take a little while to run, when it finishes, scroll back up to the top and you'll see OS Version and Service Pack you've got loaded. But, if you're booting off the recovery disk, that's the system info you'll get.
    If you can't get to the command prompt from the Advanced Boot Options menu, by trying to boot off the hard drive, and pressing F8, I'm not sure how you can find what Service Pack you have loaded.
    By using the Recovery Boot Disk, have you exhausted all the recovery options that Jerry linked before?
    What are the system recovery options in Windows Vista?
    How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair start...
    Mike

  • My rotation is locked and the changera button is not working what skall i do?

    My rotation is locked what to do?

    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • I have the iPod Touch 2G and the transfer purchases is not working

    I have tried to sync my ipod 2nd generation to my computer by transfer purchases but when i go into the apps tab and sync it after checking the box for apps i keep getting the erase and sync, i try to do the transfer puchases options again and it syncs but it stops randomly and i am not sure if it synced my 9.8GB of apps on my ipod and i am on the 4.2.1 software and am in need of dire help to fix this i need to eventually reset my ipod to clear it off and i dont want to do that without getting all my apps synced first PLEASE HELP! I AM FREAKING OUT AND HAVING MAJOR TROUBLE WITH THIS AND HAVE NEVER HAD THIS HAPPEN BEFORE SINCE I HAVE GOTTEN MY IPOD PLEASE IF ANYONE CAN HELP ME FIX THIS THAT WOULD BE GREAT

    Did you try to connect to your computer, launch iTunes, right click on your ipod in the device list and choose "transfer purchases"? This will copy all bought media without syncing your ipod.
    Apps can also be downloaded again for free: Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My iPod touch 4g will do wierd things like, shut conpletely down when I'm listening to my music, and stuff like that, I resored my iPod to factory settings three times and the problem is still not fixed, what should I do ?      

    My iPod touch 4g will do weird things like, shut completely down when I'm listening to my music and when I do other stuff, the warranty is expired, so can I get it repaired? Please help

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • My ipod nano 6th gen wake/sleep button is not working what should i do?

    I was using my ipod suddenly its wake sleep button stopped working else all is right i am not able to use my ipod  as by that button only all things can be operated i dont know where to take my ipod for care 

    Hi Atique ur rehman,
    Thanks for your query.
    If the sleep wake button on your iPhone is unresponsive, first try and reset all setting by going to Settings>General>Reset>Reset All Settings.
    If this does not resolve the problem, I would sound more like a hardware based issue.
    I would recommend that you contact AppleCare so they can run further tests and diagnostics to help you solve your solution better.
    If you can also access an Apple Store Genius Bar or Apple Authorized Service Center, that would be much better.
    Go to https://locate.apple.com/country for further support with your device!
    Thanks,
    KL

  • HT201263 Ipod is disabled and the normal method wont work

    I started the prosess like it said on the website on how to restore it. To hold down the middle busson intill the connect to Itunes picyure came up. Then plug it in and press restore. It was downloading the updates then its stopped and said that I could not access the Ipod without putting in the password. Which I cant! So what can I do to stop my Ipod being disabled?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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