HT1807 My send and receive list only lets my select my email and not my phone number. My number is grey

My send and receive list only gives me the option to send and receive from my email and my phone number is greyed out and it won't let's select it. I am currently in a foreign country but it was working a couple days ago here. What do I do?

Do you have another device with that email/Apple ID on it with iMessage activated? If not, you should be able to remove the checkmark for the email address. You cannot remove the Apple ID email address, but you can turn it off by tapping on it and that should remove the checkmark. Once that is gone, you are good to go. It will only use the phone number.

Similar Messages

  • My iMessage number has a +1 under send and receive listed infront of it.  Under settings/phone there is no plus one under "my number" does this matter? I have verizon.

    My iMessage number has a +1 under send and receive listed infront of it.  Under settings/phone there is no plus one under "my number" does this matter? I have verizon.

    Hey brianfromcharlton,
    Thanks for the question. If I understand correctly, you have a phone number linked to iMessage and the phone number has a +1 in front of it. I would recommend that you read this article, it may be able to help the issue.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
    Sign in to an Apple ID on your iPhone. You will see all addresses verified with the account.
    Tap an address to enable it on the device. The telephone number will be dimmed when you view these settings on an iPhone.
    Thanks for using Apple Support Communities.
    Have a good one,
    Mario

  • Sender and receiver list in Controlling

    Hi experts....!
    When I am trying the tcode kosrlist_or with std. variant 'SAP&01' ,  the system is unable to display sender and receiver list for all the orders in all the times.  Every order has been assigned with settlement rule. So, What could be the reason for not displaying the senders n receivers in all the instances?
    Needed your help....Regards....ANIL jo

    hi,
    And also check   spro -
    > financial accounting -
    > financial accounting global settings -
    > correspondence -
    > define correspondance  check the variant bcause all are standard variants so the one which we require need 2 make changes......... create our variant..
    if useful assign points....
    regards,
    santosh kumar

  • I cannot send or receive pictures via iMessage data roaming enable 3G and cellular data all switched on

    I Cannot send pictures or receive them via iMessage cella data ,data roaming and 3G all switched on

    Hello there, Blackpool1.
    The following Knowledge Base article offers some great, in-depth steps for troubleshooting issues with sending MMS type messages with your iPhone:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Start with these steps and then move down from there if the issue persists:
         If you can't send and receive MMS
    You will need these to send and receive MMS:
    An iPhone 3G or later
    iOS 3.1 or later
    A cellular data connection (MMS isn't available if you're using only Wi-Fi)
    A domestic MMS plan from your cellular provider. You might need an international messaging plan to send MMS to an international contact (Contact your carrier for more information.)
    A roaming MMS when using a cellular provider's network that is different from your billing cellular provider's network (Learn more about roaming and contact your carrier for more information.)
         To resolve issues with sending and receiving MMS, follow these steps
    Go to Settings and turn airplane mode off.
    Go to Settings > Messages and turn MMS Messaging on.
    Go to Settings > Cellular and turn Cellular Data on.
    Go to Settings > Cellular and turn Data Roaming on if you're roaming on a cellular provider network that is different from your billing provider's network.
    Make sure that you have a cellular data connection in the status bar of your iPhone.
    Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
    Make sure that you can send and receive SMS. If you can't send and receive SMS, see the "Issues with sending and receiving SMS" section, above. MMS might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
    Restart your iPhone.
    Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    Remove your SIM card and insert it again.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My phone is stuck in recovery mode, and iTunes will only let me restore to factory settings.  My question: Can I restore from iTunes backup after restoring to factory settings?

    I attempted to update to iOS 8 and now my phone is stuck in recovery mode, and iTunes will only let me restore to factory settings.  My question: Can I restore from iTunes backup after restoring to factory settings?

    Hi, kformagg
    I would say yes. I once had the same problem (iPhone 5, IOS 7) and first restored to factory settings and after that from iCloud backup.
    It worked very well.

  • TS4268 Hello, it's been 5 days now since my imessage has not working..and i have chatted to the costumer for two times. I took thier advice and instructions just to enable to send and receive on it but unfortunately until now its still NOT working. Pls.he

    Hello, it's been 5 days now since my imessage has not working..and i have chatted to the costumer for two times. I took thier advice and instructions just to enable to send and receive on it but unfortunately until now its still NOT working. Is there anybody who could help me please?

    Try this even if you have already.  Just make sure to follow the steps specifically.
    Go to settings > Facetime > send and recieve > tap on your apple id and sign out.  If your not signed in then that will work as well.
    Go to settings > Messages > sent and recieve > tap on your apple id and sign out.
    Restart the iPad by doing the slide to power off setup.  Just hold the power button on the top right till it turns off.
    After the iPad has been restarted:
    Go to settings > Facetime > and sign in
    Go to settings > Messages > and sign in
    Wait about 3 min then restart the iPad again.  Same instructions as above.
    When you restart you should be able to use messages again.  If not then call support again and talk to someone higher than the first level support they have.

  • HT201318 I'm trying to purchase a plan on my phone and it will only let me choose the $100. upgrade

    I'm trying to purchase a plan on my phone and it will only let me choose the $100. plan which i dont need

    Yes, but if you delete the iCloud account and start again, don't you have to wait 90 days for everything to start syncing??  I've been having this problem for months and no one seems to be able to figure it out.  I used to have one Apple ID (which was not an email address) and then when iOS came along....and iCloud, they force you to use your email address as ID ....which actually sets up a SECOND Apple ID.  I have a Mac, iPad, iPod touch and iPhone.  the Apple techs tried to delete the iCloud accounts so that they all said the same thing (email address ID) but then I had to wait 90 days.  the 90 days just passed and nothing is automatically syncing yet.  I still think there are 2 accounts but if I delete all again.....it's going to be another 90 days (for security reasons, I was told).  This is a real pain in the butt.

  • HT4859 I backedup iphone 4 and iphone 5 to icloud. I need contacts from the ipone 4 backup but I do not have that phone anymore and icloud will only let me restore the iphone 5's backups now. Is there anyway to get the contacts from my previous iphone 4?

    I backedup my iphone 4 to the cloud before upgrading to an iphone 5. I also backedup my iphone 5 to icloud. I can see both phone's backups side by side on the my screen on icloud. But it will not allow me to restore the iphone 4 backup to my iphone 5.  I need contacts from the iphone 4 backup but I do not have that phone anymore and icloud will only let me restore the iphone 5's backups to my iphone 5. Is there anyway to get the contacts from my previous iphone 4 backup?

    You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup.  If you haven't been doing this, start now and then restore your old backup.  You will then be able to sync the new contacts back into the phone.  However, you will lose all messages, etc newer thant the backup.

  • I bought an HTC one 2/28/14.  I had no trouble sending or receiving pictures with my texts.  I had to update my phone 6/5/14 and since that time I cannot send or receive pictures in my texts.  How can I fix that?

    I bought an HTC one 2/28/14.  I had no trouble sending or receiving pictures with my texts.  I had to update my phone 6/5/14 and since that time I cannot send or receive pictures in my texts.  How can I fix that?

    The thing is, before the update, I ALWAYS had my wifi on, and I had my mobile data off.  Worked flawlessly until the update.
    Verizon Wireless Customer Support <[email protected]> wrote:
    Verizon Wireless Customer Support  created the discussion
    "I bought an HTC one 2/28/14.  I had no trouble sending or receiving pictures with my texts.  I had to update my phone 6/5/14 and since that time I cannot send or receive pictures in my texts.  How can I fix that?"
    To view the discussion, visit: https://community.verizonwireless.com/message/1098171#1098171
    >

  • When i go onto iPhoto and choose a photo to send via email, i click send and the photo is sent and received but doesn't appear in my email sent items ?

    when i go onto iPhoto and choose a photo to send via email, i click send and the photo is sent and received but doesn't appear in my email sent items ?

    This is not the iPhoto forum. In any case in iPhoto>Preferences select Mail or whatever email program you are using to email as the desired choice. You are probably sending directly through iPhoto.

  • When I send messages people are receiving them from my email account not my phone number

    When I send an iMessage, people are receiving the message from my email that is attached to my apple account, not my phone number like usual. It will occasionally not allow me to send an iMessage either and will force me to send as SMS. Any ideas on how this can be fixed? In my settings it says all new conversations are started with my phone number, but it still doesn't change any ongoing conversations.

    Hi ATrunner,
    Welcome to the Support Communities!   Just so that I can understand your question .... Are you saying that new messages that you send are working correctly with your phone number?  It is just the ongoing conversations that are displaying the email?   If so, I would suggest starting fresh conversations to those contacts. The article below provides troubleshooting steps for the most common issues with Messages:
    iOS: Troubleshooting Messages - Apple Support
    http://support.apple.com/en-us/TS2755
    iOS: Troubleshooting Messages
    Learn how to resolve issues with the Messages app on your iPhone, iPad, or iPod touch. You'll learn what you need to send messages using SMS, MMS, and iMessage as well as how to resolve issues with each method.
    Before you start troubleshooting, learn the difference between SMS, MMS, and iMessage. The first step to resolving an issue with iMessage is to update your iOS software and your carrier settings to the latest versions. If iMessage still has an issue, follow the steps below for your issue.
    If you can't activate iMessage with your phone number or Apple ID
    See how to troubleshoot iMessage activation. If you're using a China Telecom or au (KDDI) iPhone, you can activate iMessage only on your home network. While traveling internationally, you can't activate iMessage.
    If you can't send and receive iMessages
    You will need these to send and receive iMessages:
    An iPhone, iPad, or iPod touch
    iOS 5.0 or later
    A cellular data connection or a Wi-Fi connection
    A phone number or Apple ID registered with iMessage in Settings > Messages
    To resolve issues with sending and receiving iMessages, follow these steps
    Check iMessage system status for current service issues.
    Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn't available for use, troubleshoot iMessage registration.
    Open Safari and navigate to www.apple.com to verify data connectivity. If a data connection isn't available, troubleshoot cellular data or a Wi-Fi connection.
    iMessage over cellular data might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn't support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you're on a call.
    Restart your device.
    Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    If you still can't send or receive an iMessage, follow these steps
    Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    Make sure that the contact you're trying to send a message to is registered with iMessage.
    If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
    Back up and restore your device as new.
    If you aren't receiving iMessages across all iOS devices
    Go to Settings > Messages > Send & Receive on each iOS device and make sure that you signed in with your Apple ID. You must use the same Apple ID on each device.
    Go to Settings > Messages > Send & Receive > You Can Be Reached By iMessage At and make sure that you selected each phone number and email address you want to use with iMessage.
    If you linked a phone number to your Apple ID with iMessage and the phone number hasn't appeared, follow these steps.
    Sign out of your Apple ID in Settings > Messages > Send & Receive and Settings > FaceTime on all devices.
    If you're linking a phone number to an Apple ID, sign in to iMessage on your iPhone first. Then sign in to the rest of your device one by one with iMessage and FaceTime.
    If your iMessages didn't transmit as SMS when iMessage was unavailable for use
    Go to Settings > Messages > Send as SMS and turn on Send as SMS.
    Select your phone number when Sending iMessages in Settings > Messages > Send & Receive > Start New Conversations From.
    Make sure that you can send SMS with Settings > iMessage turned off.
    If you want to transfer your SIM card or phone number to a device that doesn't support iMessage
    Go to Settings > Messages and turn off iMessage if you plan to transfer your SIM card or phone number from an iPhone to a device that doesn't support iMessage. If you don't, other iOS devices might continue to try to send you messages using iMessage, instead of using SMS or MMS, for up to 45 days.
    If you can't send and receive SMS
    You will need these to send and receive SMS:
    An iPhone
    A strong cellular network connection through a cellular network provider
    A domestic SMS plan from your cellular provider (You might need an international messaging plan to send SMS to an international contact. Contact your carrier for more information)
    A roaming SMS plan when you use a cellular provider's network that is different from your billing cellular provider's network (Learn more about roaming and contact your carrier for more information.)
    To resolve issues sending and receiving SMS, follow these steps
    Go to Settings and turn airplane mode off.
    Make sure that you have a cellular network signal in the status bar of your iPhone. If there's no signal, learn more about troubleshooting no service.
    Restart your iPhone.
    Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    Remove your SIM card and insert it again.
    If you still can't send or receive SMS, follow these steps
    Make sure that the contact who's trying to message you isn't blocked in Settings > Messages > Blocked.
    Make sure that you're using the area code with the contact's phone number. When sending messages internationally, you also need to use the contact's international code.
    If you're using a "Pay as you go" SMS plan, make sure it has enough available balance. Contact your carrier if you're unsure of your SMS plan or the available balance.
    If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    If the issue occurs with a specific contact or contacts, delete and recreate the contact from the Contacts app. Send a new message to the contact.
    Back up and restore your iPhone as new.
    If your carrier has recently ported your phone number, the porting process might not be complete. Contact your carrier to confirm that the porting process is complete.
    Contact your carrier to confirm that you're provisioned for sending SMS and are in an area with cellular coverage.
    Contact your carrier to verify there are no blocks or filters placed on your wireless account preventing you from sending SMS.
    If you can't send and receive MMS
    You will need these to send and receive MMS:
    An iPhone 3G or later
    iOS 3.1 or later
    A cellular data connection (MMS isn't available if you're using only Wi-Fi)
    A domestic MMS plan from your cellular provider. You might need an international messaging plan to send MMS to an international contact (Contact your carrier for more information.)
    A roaming MMS when using a cellular provider's network that is different from your billing cellular provider's network (Learn more about roaming and contact your carrier for more information.)
    To resolve issues with sending and receiving MMS, follow these steps
    Go to Settings and turn airplane mode off.
    Go to Settings > Messages and turn MMS Messaging on.
    Go to Settings > Cellular and turn Cellular Data on.
    Go to Settings > Cellular and turn Data Roaming on if you're roaming on a cellular provider network that is different from your billing provider's network.
    Make sure that you have a cellular data connection in the status bar of your iPhone.
    Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
    Make sure that you can send and receive SMS. If you can't send and receive SMS, see the "Issues with sending and receiving SMS" section, above. MMS might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
    Restart your iPhone.
    Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    Remove your SIM card and insert it again.
    If you still can't send or receive MMS, follow these steps
    Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    Go to Settings > Messages and turn on group messaging if you're sending a group message.
    Make sure that you're using the area code with the contact's phone number. When you send messages internationally, you also need the contact's international code.
    If you're using a "Pay as you go" MMS plan, make sure it has enough available balance. If you're unsure of your MMS plan or available balance, contact your carrier.
    If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    If the issue occurs with a specific contact or contacts, delete and recreate the contact from the Contacts app. Send a new message to the new contact.
    Back up and restore your iPhone as new.
    If your carrier has recently ported your phone number, the porting process might not be complete. Contact your carrier to confirm that the porting process is complete.
    Contact your carrier to verify that you're provisioned to send SMS and are in an area with cellular coverage.
    Contact your carrier to verify that there aren't blocks or filters on your wireless account preventing you from sending SMS.
    Your carrier might require modified APN settings to use MMS.
    Further troubleshooting and information
    Follow these steps if you can't deactivate iMessage or if you can't send SMS to non-iOS devices because they are sent as iMessage.
    Get help if some of your SMS messages aren't displaying correctly.
    Follow these steps if you're receiving SPAM in Messages.
    Japan: Follow these steps if incoming MMS are received as group MMS.
    Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information.
    Last Modified: Oct 2, 2014
    I hope this information helps ....
    - Judy

  • I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone.  I am trying to download apps but it say I need to update to 4.3 but it won't let me update.  I have the most recent itunes. any idea why?

    I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone.  I am trying to download apps but it say I need to update to 4.3 but it won't let me update.  I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated.  Am I just SOL??

    The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
    Identifying iPod models
    To more easily find compatible apps:
    iOSSearch - search the iTunes store for compatible apps.
    Apple Club - filter apps by iOS version.

  • How do I only show my inbox on email and not all the support folders

    How do I only show my inbox on email and not all the support folders

    There is a third-party program called Attachment Tamer that will do that for you.  In the Terminal, you can type this:
    defaults write com.apple.mail DisableInlineAttachmentViewing -bool yes
    Also note that while Attachment Tamer does some things with the encoding that makes certain email clients display the item as an attachment, what shows up at the receiver's end is solely dependent on their email client and its settings.

  • I have an iphone 4 with a talkmobile contract sim. I am unable te send or receive mms. I have spoken to talkmobile customer service, my phone settings are correct. Aplle say that it is a network problem, can anyone help?

    I have n iphone 4 with a talkmobile contract sim. I cannot send or receive msm. I have spoken to talkmobile customer service, my phone settings are correct,Aple say it 8is a network problem!! Help!!

    talkmobile is not a supported carrier. It's very likely that you have the same problem suffered by people who attempt to use T-Mobile in the U.S. MMS simply will NOT work because the network is not compatible with the iPhone. If you want full functionality, you will have to switch to a supported carrier.
    A list can be found here: http://support.apple.com/kb/ht1937

  • I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet "

    iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
    I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
    This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
    Thank you.
    -Kait
    My phone is the iPhone4 and my computer is a Windows Vista

    I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
    Otherwise, do you get an error code? This might point us in the right direction.

Maybe you are looking for