HT1848 I purchased one 1pad, then exchange for another ipad. I purchased a music from itunes on the old ipad, now I cannot get it on the new ipad, can you help

I purchased an ipad, then exchange for another ipad the following day. I also purchased one album from itunes, "Alton Ellis Sunday Comimng". I cannot get it on my new ipad need your help

How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

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My Mavericks upgrade crashed my hard drive and I had to reinstall Mountain Lion. Now I cannot get any of the apps that I purchased to download. The icons on the launchpad just say "waiting" no matter what I try.

My Mavericks upgrade crashed my hard drive and I had to reinstall Mountain Lion. Now I cannot get any of the apps that I purchased to download. The icons on the launchpad just say "waiting" no matter what I try. My app store ID is fine. What do I do?

Are you now using a different username from the one you used prior to migrating? If so that is the reason for the problem. You might, then, give this a try:
To fix Home folder permissions
Open the Terminal application in the Utilities folder. At the command line prompt enter or paste the following command line:
sudo chown -R `id -un`:`id -gn` ~
Press RETURN. You will be prompted to enter your admin password which will not be echoed.

How do I download the music from iTunes onto an old iPhone 3gs? I have reset the iPhone to factory settings and when I plug it in it wants to use the device name for my current iPhone 5 and I don't want to change anything on my old iPhone.

How do I download the music from iTunes onto an old iPhone 3gs without affecting my iPhone 5? I have reset the iPhone to factory settings and when I plug it in it wants to use the device name for my current iPhone 5 and I don't want to change anything on my current iPhone. iTunes won't let me change the device name for the 3gs. I just want to use the old iPhone like an touch.

Hi littlemansa,
If I am understanding you correctly, it sounds like you are returning to an old iPhone that has been erased and you would like to set it up as a new device without restoring from a backup which would affect the name of your iPhone, as well as the contents therein. I have an article for you that can help you set up your iPhone as a new device, and that information can be found below:
How to erase your iOS device and then set it up as a new device or restore it from backups - Apple Support
http://support.apple.com/en-us/HT4137
Basically, it seems like you may be stuck on a screen that is asking if you would like to restore your device from the backup that is filed under the name of your new iPhone, or if you would like to set up the device as a new device. I would suggest that you set it up as a new device to achieve your desired results.
Take care, and thanks for visiting the Apple Support Communities.
-Braden

A few years ago I bought music from Itunes. Recently I deactivated all computers in order to add a new computer. Most of the music I purchased came through, but I am still missing about 30% of it. How can I download all the music I have purchased from

A few years ago I bought music from Itunes. Recently I deactivated all computers in order to add a new computer. Most of the music I purchased came through, but I am still missing about 30% of it. How can I download all the music I have purchased from Itunes?

Might have luck with that here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
Make sure and use the same Apple ID that was used for the original purchases.

I am receiving excel files, which I need to convert with my macbook pro...I did this with export, but the file I got didnt show graphs as it should...can you help...do I need to buy excel for Apple computer, or is there any easier way of dealing with it..

I am receiving excel files, which I need to convert with my macbook pro...I did this with export, but the file I got didnt show graphs as it should...can you help...do I need to buy excel for Apple computer, or is there any easier way of dealing with it..does App "Numbers" help here?

Numbers should be able to read Excel files without any problems. If Numbers does not read the graphics properly then you can try Excel Online. https://office.live.com/start/Excel.aspx

For about 3 month I receive on my iPhone 3GS iOS6 and my iPad iOS5 empty messages without sender and subject in the mailbox BAL but not in the direct mailbox addresses. I cannot get rid of this messages. Can someone help me. Thanks

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Disable Yahoo Messenger (with the arrow on the right of your account name) in Yahoo mail.

I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

Skip the iCloud sign in for now.
Once you reach the home page, go to settings and sign out of FaceTime and Messages. This should also sign you out of iCloud.
Go to iCloud in settings and sign in with the correct Apple ID.
If that does not work
Skip the iCloud sign in
Go to Apple ID.apple.com and sign in
Change your Apple ID to the old one
Delete iCloud account on your device with the old Apple ID and the same password.
Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
Sign into iCloud on your device with the correct Apple ID and password

I use a Mac, new to lightroom, I purchased the software, and now I cannot get into my develop module because it is telling me that I need to renew my membership ? Lost !!! lost in a dark cold cave of lightroom someone please help me !!

I cannot get into my develop module on lightroom, it is telling me to "please renew my membershipto reactivate the develop module" I do not understand. I bought the software must I pay a membership as well ? Also I do not want to use lightroom mobile and it is trying to sync my photos. I use a MAC

Did you purchased the Full Perpetual License from Adobe for $149.00?, if so then what has happened is that you probably downloaded the Creative Cloud trial version which has now expired.
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Uninstall the existing Lightroom and then download the one available from the link below. The uninstall process will not affect your Catalog, Preferences or personal files but will just remove the application. Install the new download and you license key will be accepted.
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.6
If this is not the situation you face then provide some more details.

I have an iPhone 4s with over a gig left for space, but it will not sync music from iTunes to my phone. I select 'sync,' it goes through the six steps and is completed, yet no new music is added to my iPhone. Any help is very much appreciated!

.

fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing.

I purchased two albums from iTunes but neither properly loaded and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
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Ive got a new iphone, backed up the old phone now when i go to restore the new one from the old it wants a backup password - i dont know it

im trying to restore my new phone from the old phone backup but it asks for a backup password - ive tried everything but no luck with the password

If you don't know the password to decrypt the backup, it can't be restored to any phone, including the old one. You had to enable backup encryption and create password at some time in the past or maybe the backup is not from your old phone...

For what ever reason I cannot locate my favorites, and cannot see my web browser on my firefox. My grandson used the computer yesterday and many of the usual thing are missing. Browser bar, favorites tools etc. Can you help

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It sounds like he hid the menu bar. Press either Alt or F10 to temporarily display the menu bar, then in the view menu select Toolbars, then click on "Menu Bar" in the list of toolbars to display it permanently. Active toolbars have a tick by their name. For more details see the [[menu bar is missing]] article.

My iTunes has been trying to autofill my iPhone with the songs but then it stopped and now i cannot get any of the songs onto the phone

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Can't connect to the iTunes Store
iTunes Store error (-3212)??: Apple Support Communities

I want to download music from itunes store. it is not giving me that option. I can get only apps, books, podcasts and itunes u. no option for movies or books

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In iTunes go to general preferences and check the boxes for those you wish to see in the library.

Looking for a way to down load music from my pc to my iPad?

I am looking for a way to put my music from my media player on my pc to my ipad2. is there any way i can do this?

leftygirl1962 wrote:
how do you know if it is down loading or transfering to my itunes player?
Click on the Music Heading - under the main Library Heading on the left side of the iTunes window. That will open a window on the right side where you can see all of your music in iTunes

HT1848 I purchased one 1pad, then exchange for another ipad. I purchased a music from itunes on the old ipad, now I cannot get it on the new ipad, can you help

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